Ratings based on 380 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Pros: Front staff was great. It looked nice and clean.
Cons: Get rid of the bartendar. Even the front desk knew who we were talking about.
There were no bath towel for bathmat in the 2nd room that we booked. The bartender downstairs was quite rude at the end of the evening. Didn't want to make a drink, suggested we have beer. And he was just as rude to the others in the bar. Started to turn out the lights earlier than he should have. Overall it wasn't bad. It said sleeps 5 but only had two queen beds and no where to put an extra bed. Luckly someone backed out at the last minute and we didn't need the 5th bed in room 1.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Close to many venues and restaurants.

Posted Jul 26, 2015
The structure had ambitious .We were warned about the trains but didn't hear a one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mount Dora, FL

Posted Jul 25, 2015
Really enjoyed staying at the hotel. Close to everything!
2 out of 5
by A verified traveler

Noisy

Posted Jul 20, 2015
Cons: seal the door and silence the room air conditioner
There is a gap under and around the door to the hallway such that I can not only hear everything in the hallway, but I can see the hallway. The air conditioner was so noisy that I had to wear earplugs, and it still woke me every time it started during the night.
3 out of 5
Recommended
for Everyone
by A verified traveler from w

Posted Jul 17, 2015
Room was nice, but we woke up to NO hot water. I understand things happen, but not a fan of cold showers.
5 out of 5
Recommended
for Couples
by A verified traveler from Northern Indiana

Musuem Trip with Ella

Posted Jun 30, 2015
Pros: It was very quiet and well decorated. The rooms were comfortable and clean.
Cons: The valets could have been a little more attentive - it took quite a while to get our cart brought around.
Location: It is on the edge of the city and within walking distance to everything.
The hotel was beautiful. It was easy to find and looked exactly what I expected. The pool was rather small but I am guessing a lot of people don't come there for that. I wish I had researched more - I didn't realize that you could actually stay in the train cars on the property. The buffet breakfast was delicious! We loved walking around and looking at all the statues that were scattered about. Crowne Plaza is a short walk from the monument and all kinds of amazing restaurants and shopping.
3 out of 5
by A verified traveler

Ok hotel

Posted Jun 22, 2015
Valet service was overpriced and waited about 25 min for my car to be picked up.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington

Good location, novel, historical hotel

Posted Jun 22, 2015
Pros: Location, historical feel.
Location: Convention Center, Basketball Arena, Football Stadium, Downtown
The hotel staff was pleasant, the room was comfortable and reasonably well appointed. The feel of the hotel was neat and historical since it is a converted train station. The location is excellent, near everything.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. The hotel can get loud.

Posted May 31, 2015
Friendly staff especially in restaurants. Parking is $36 a day for valet Hotel is close to Lucas Field Convention Center and many bars and restaurants
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Unique in good and bad ways.

Posted Apr 30, 2015 on Hotels
A bit cave-like (windows face an enclosed area that had once been a train depot) and difficult to find the entrance since entry drive was blocked off by convention traffic. They make you sign a waiver about the train noise, which is loud and distracting. Still, this is a unique hotel worth checking out. No issues with service/check-in.