Ratings based on 643 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisville, KY

Close to Bankers Life Arena

Posted Jan 21, 2015
Pros: Location, service, friendliness
Cons: All was well!
We had a wonderful night's stay. Excellent service, beautiful clean room, tucked in a nice cozy corner of the hotel! Room service was amazing, as we had a delicious breakfast in bed.
Comment from Hotel Management
Jan 27, 2015 by HotelMgmt, Hotel Management
Thank you for your positive feedback about your stay at Hilton Indianapolis Hotel & Suites. We are pleased that you had a restful night’s sleep and enjoyed our delicious menu options we offer. Providing our guests with great customer service is important to us and we are delighted that your experience was reflective of that. We look forward to seeing you on your next stay in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Was friendly and clean. Safe environment. Took a can from here to our venue and back. Without any problems. Room was very nice for awesome price. Will stay again. Kids enjoyed all room in bathroom. And sleeping area. This was a very nice hotel. Right near state house. Pool and Hot Tub was awesome!!! Parking was convenient. Parking garage was safe and easy in and out.
Comment from Hotel Management
Jan 27, 2015 by HotelMgmt, Hotel Management
We are happy to learn that you and your family enjoyed your stay with us at Hilton Indianapolis Hotel & Suites. Your kind words for our hotel and staff are very much appreciated as this is the memorable experience we wish to deliver to our guests. It was our pleasure to provide you with a great location and amenities and we can’t wait to welcome you and your family back. Thank you.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom indianapolis

Couldn't ask for more

Posted Jan 5, 2015
Had a delayed family Xmas and staff and facility was great!
Comment from Hotel Management
Jan 14, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to let us know what a great holiday stay you and your family had with Hilton Indianapolis Hotel & Suites! That you couldn’t have asked for more makes us all very happy. We will be sure to share your gracious compliments with all of our associates. Please visit with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Room on Busiest Day of Year

Posted Jan 5, 2015
Getting an outstanding room in the heart of downtown Indianapolis for a discounted price on New Years Eve -- priceless. The staff was friendly and helpful despite the stress of the holiday. The Hotel breakfast was beyond compare in a town that struggles with mediocre breakfasts. We were very very pleased.
Comment from Hotel Management
Jan 14, 2015 by HotelMgmt, Hotel Management
It was wonderful to have you celebrate New Year’s Eve with us at Hilton Indianapolis Hotel & Suites! We couldn’t be happier that you enjoyed your time with us so well. From our friendly associates to our delicious buffet breakfast, we’re grateful your time was memorable. We hope to welcome you back for another great stay soon!
5 out of 5
Recommended
for Families
by A verified travelerfrom Bristol, Indiana

Nice Hotel Downtown

Posted Dec 29, 2014
Pros: Large bedroom with separate sitting area was great for our family of 4. Also had a large bathroom with separate standalone sink outside.
Cons: Add a microwave and mini fridge
Location: Great location close to downtown Monument circle. Close walk to shopping mall, restaurants, museums, etc.
Nice hotel at a reasonable price. Stayed here to enjoy downtown Indy sights at Christmas. The room was larger than expected and provided our family of four plenty of room to hang out. Hotel was within a block of monument Circle and a couple of blocks from the shopping mall. Staff asked if we wanted to be on the lower or higher floors. Kids opted for the higher floor which provided a great view of the city.
Comment from Hotel Management
Jan 6, 2015 by HotelMgmt, Hotel Management
We’re happy you chose to stay with Hilton Indianapolis Hotel & Suites for your holiday family getaway. Our central Indy location allows our guests easy, close access to so many attractions and shopping at Circle Center Mall. Please know we are happy to provide a refrigerator upon request at check in. It’s our hope to see you and your family again soon.
2 out of 5
by A verified travelerfrom Elkhart, IN

Good Location, Unfortunate Experience.

Posted Dec 11, 2014
Pros: Nice pool area, and location.
Cons: Food quality of room service, the pizza in particular.
Common area of the hotel were great, Including the pool. Unfortunately, the room provided had damaged tile and was generally dusty. Room service offerings were unimpressive. Vending machines in halls had mislabeled offerings.
Comment from Hotel Management
Dec 15, 2014 by HotelMgmt, Hotel Management
We appreciate knowing your experience, for it will help us to improve our service for all of our valued guests. On behalf of our housekeeping staff, please accept our apologies if your guest room was not perfect in every way. This is not our usual high standard, and we will review your comments with our associates. Thank you for your comments regarding room service, and know we will discuss them with our dining management. It’s our hope to see you again at our hotel for the kind of stay you deserve.
4 out of 5
Recommended
for Everyone
by A verified traveler

A block off of the circle

Posted Dec 4, 2014
Hotel is nice, the room I stayed in this time was exceptionally large. My only complaint was that it was behind the elevators and you could hear them throughout.
Comment from Hotel Management
Dec 8, 2014 by HotelMgmt, Hotel Management
Thank you for your kind review of Hilton Indianapolis Hotel & Suites. We’re happy you enjoyed our hotel’s central Indy location, and that you found your room so spacious. We apologize if the sound of the elevator disturbed your rest in any way. Please know our team is here to assist in any way possible during your stay. We hope you’ll allow us the pleasure to see you again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Posted Dec 3, 2014
Great place right in the middle of downtown. The suite we had was huge with closing doors which was good for the baby.
Comment from Hotel Management
Dec 8, 2014 by HotelMgmt, Hotel Management
Thanks for sharing your kind thoughts on Hilton Indianapolis Hotel & Suites. We offer some of the largest hotel suites in downtown Indy, and we’re so glad your spacious suite was convenient for your family’s needs. We would love to welcome you back the next time you are visiting Indianapolis.
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown Indianapolis

Posted Dec 2, 2014
Pros: The hotel and the room itself were beautifully decorated.
Great weekend getaway. Close to everything in the heart of the city. Perfect location, perfect hotel.
Comment from Hotel Management
Dec 8, 2014 by HotelMgmt, Hotel Management
We are truly thrilled to read that you feel Hilton Indianapolis Hotel & Suites is the perfect hotel, thank you! It’s our pleasure to provide you with the great location and hospitality that made your stay so memorable. We hope to see you back here again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

A pleasure-very nice spacious suite. Great staff.

Posted Nov 24, 2014
Location: convenient
Very happy to be there-clean, spacious, very helpful staff-including figuring out how to make my suitcase handle functional (Enrique_great guy). Loved the buffet breakfast.
Comment from Hotel Management
Dec 1, 2014 by HotelMgmt, Hotel Management
Thank you for sharing your kind acknowledgement of our hotel. We are happy we could meet your expectations, and to hear how our staff worked to create a memorable stay. We’ll pass on your thanks to the associate you mentioned by name. Breakfast is really important when you are traveling, and it makes us happy to hear you loved our breakfast buffet. We hope to see you at Hilton Indianapolis Hotel & Suites again soon.