Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom palm springs CA

Very nice hotel with excellent staff

Posted Nov 18, 2014
Pros: Breakfast is great and hotel is well maintained.
Location: Shopping and restaurants are very close.
Hotel is in very good shape and rooms are clean. The breakfast provided is also excellent. Maid missed the towels one day (no big deal), we told the desk clerk and she brought them right up to the room!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Connersville, IN

Nice hotel close to downtown Indy

Posted Oct 24, 2014
It was comfortable and very nice except when the fire alarm went off in the morning and do not know the cause. The front desk very apologetic. Enjoyed our stay.
Comment from Hotel Management
Oct 29, 2014 by Rachel, Hotel Management
I'm sorry to hear about the inconvenience of the alarm. Someone had pulled it in the building next door, however it was loud enough to disturb our guests as well. At the Holiday Inn Express Indianapolis-East we strive to make every stay comfortable and memorable! Thanks for your review. Rachel W. General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Greensburg, KY

Very nice hotel, close to everywhere needed to go!

Posted Oct 14, 2014
Very pleasant experience! From the staff, to the rooms, to the pool! Would definitely stay there again!!
Comment from Hotel Management
Oct 17, 2014 by Rachel, Hotel Management
Thank you for such a wonderful review of our Indianapolis East location. It's great that the heated indoor pool, hot Express Start Breakfast and other Holiday Inn Express amenities are making our guests so happy! See you again soon! Rachel W. General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Great stat for family of 4

Posted Oct 7, 2014
We stayed with a little one who needed the crib. The 2 bedroom suite was perfect because we could separate the crib with a wall from the other beds and tv. Service was great. Breakfast was good and supplied well.
Comment from Hotel Management
Oct 10, 2014 by Rachel, Hotel Management
I love the rooms that have the two full size beds with the pullout couch. The Holiday Inn Express on the Indianapolis East side is perfect for families or a traveler on business. Thanks for taking the time to place a review. Rachel W. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2014
Overall good. The A/C unit was leaking onto the floor...very musty room
Comment from Hotel Management
Sep 22, 2014 by Rachel, Hotel Management
Thank you for your feedback. I'm sorry to hear that the a/c unit was not working properly. We will make sure we get this issue addressed. Rachel W. General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Posted Aug 24, 2014
Arrived very late, but walked up to desk to find clerk ready and able to check us in quickly. Room was clean and comfortable. Complimentary breakfast was nothing special, but served our needs for a quick meal before heading out in the morning.
Comment from Hotel Management
Sep 4, 2014 by Brenda, Hotel Management
Hi Preston! Thank you for taking the time to share your experience. I am sorry to hear that the breakfast wasn't special to you, but I am happy that the rest of your stay was great! The Holiday Inn Express Indianapolis East is a comfy place with all the modern amenities you need. Next time, try the cinnamon rolls! Rachel W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay all around

Posted Aug 19, 2014
Pros: the breakfast buffet
Cons: More tables for breakfast
Location: fifteen minutes from our event, fairly convenient
Amazing staff, great food, nice facilities. We were very impressed with everything we experienced at this hotel. Would def recommend it again to future visits.
Comment from Hotel Management
Sep 4, 2014 by Brenda, Hotel Management
Wow! Sounds like we were really able to exceed your expectations! That's wonderful! We do have some wonderful facilities including the indoor heated pool, fitness center, laundry and the business center that is conveniently located in the hotel's lobby. We look forward to taking care of you again soon! Thanks, Rachel W. General Manager
5 out of 5
Recommended
for Business Travelers
by Romanfrom Angola

Amazing Room

Posted Aug 11, 2014 on Hotels.com
My stay was incredible! The room was amazing and had all of the accommodations that I needed while on my business trip!
Comment from Hotel Management
Nov 8, 2014 by Brenda, Hotel Management
Business travelers love our larger rooms, dependable WIFI and our great Indianapolis East location. And, of course everything you have come to expect in your Holiday Inn Express brand. Thanks for staying and we'll see you on your next time through! Rachel W. General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

Great hotel

Posted Aug 10, 2014
Pros: Cleanliness and staff
Location: Close to the highway and easy to get to the downtown area or any of the other attractions. Loved Indiapolis - first visit - clean city and lots to se
From the moment we arrives we were well treated. Room was large and roomy with King bed, indoor pool was very nice, adequate parking, friendly staff. The buffet breakfast was quite good with lots of choices and the staff was friendly and made you very welcome.
Comment from Hotel Management
Sep 4, 2014 by Brenda, Hotel Management
What a kind review! We really appreciate you taking the time to let others know of our great facility and wonderful staff. With our all suite property and Express Start Breakfast we are definitely winning the hearts of our guests! Thanks, Rachel W. General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 10, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by Brenda, Hotel Management
Thank you for your 5 star review of the Holiday Inn Express Indianapolis East. Rachel W. General Manager