Ratings based on 73 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
They paid and stayed.
for Personal Eventby A verified traveler
Posted Sep 17, 2014
Hotel was under renovation so a lot of construction issues and no pool.
for Personal Eventby A verified traveler
Posted Sep 2, 2014
for Personal Eventby Nancy Littlefrom CA
In no condition to accept guests!Posted Aug 24, 2014
This place was horrible! They are being completely remodeled so there hasn't been any general maintanance for awhile you can tell. Also, none of the staff we encountered should even be working in the hotel/service industry, no clue about their job. No pool, only a couple floors even have rentable rooms, poor selection for breakfast, all starchy items not even any fruit, and no internet in the so called business center! They could at least have put a sign on the door. We were going to do our air check-in one morning and couldn't, if we had known the night before we could have planned something else. Really awful. We had several other family members there as well. Hotels.com shouldn't even have them on their list. The photos do not portray what it is now. Bottom line-DO NOT STAY HERE!
for Business Travelersby A verified traveler
TerriblePosted Aug 22, 2014
The service was horrible. When asked for blankets and sheets 30 minutes later we were brought table cloths and pillows with out covers. All women working were very rude.
Recommendedby A verified traveler
Staff needs training!Posted Aug 19, 2014
Overall, not a bad choice for a hotel. They are currently undergoing remodeling so the parking lot is a bit messy and you have to dodge items and people working. I was thoroughly disappointed in the help we received at the front desk. We stood there for a length of time waiting for someone to help us. When the Service Rep finally came to help us, she looked very unprofessional and unclean. She yelled at the computer screen and acted like she had no clue what she was doing. She even told us that she gave us someone else's room and that she hoped they didn't show up. Really? That's not something you should share with guests. The staff needs additional training immediately! Once we got to the room, it was nice to see it was clean. Very pleased with the way the room looked and smelled. The vending machines didn't work on our floor and the ice machine was broken. No big deal. We were close enough to a convenience store. I would recommend this hotel but only to the travelers that aren't planning on spending much time there. We were going to a local venue and knew we wouldn't be in our room except to sleep. I highly suggest that the owner/manager look into additional training. It has great potential. Don't scare away guests before they can even get past the front door!!
for Business Travelersby Maryfrom Carmel, IN
very nice accommodationPosted Aug 18, 2014
The room was very clean. they are doing renovation of the hotel but staff was very friendly. In a very safe area. Was not at all afraid. Would recommend it highly.
for Personal Eventby amyfrom illinois
Posted Aug 8, 2014
Not clean, No ice, warm sodas in machine then machine broke, and oh yeah. Would have been nice to know that the pool was closed down. (Because the roof fell into it!!!) Heard its going to be changed into a Holiday Inn. I think they will be spending a lot of money on maintenance for that.
for Overnight Stay Before Destinationby A verified traveler
Posted Aug 7, 2014
Recommendedby edgefrom indianipolis
disappointingPosted Apr 3, 2014
Pool was closed, TV wasnt working properly, not enough channels to even worry about the tv, breakfast was sad, ice machine wasnt working, The only thing that I would pass was the service at the counter I would not recommend this hotel to anyone and Im pretty easy to please
for Personal Eventby peggyfrom IN
Posted Mar 29, 2014
As soon as you walked in the door, the lobby had a bad odor. the hotel is old, carpet worn. door to room had a gap, would not close properly. had to pull on door to get key to work. didn't feel safe inside room, door seemed to be warped. placed was old and musty, and smelled. will not stay here again.