Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Soccer family

We will be back!

Posted Apr 15, 2014
Great hotel and easy walk to the Indy Eleven soccer games!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown area

Posted Apr 13, 2014
Had a great stay and will stay again! Very busy area with lot to do!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great view

Posted Apr 13, 2014
Very professional staff, clean facility. Very nice room
5 out of 5
Recommended
for Everyone
by Heather from AZ

Attentive Staff

Posted Apr 12, 2014
The hotel is beautiful and the staff are amazing. It is also in a great location and rooms have floor to ceiling windows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Midwest Regional

Posted Apr 2, 2014
Large crowd handled well, location was fantastic, too bad they could not fix the weather
Comment from
Jan 3, 2014
We enjoyed having you with us and appreciate your post. Hopefully it will be a little warmer on your next visit!
4 out of 5
by Card fan from j

Beautiful hotel...BUT maid staff not respectful

Posted Mar 30, 2014
Beautiful place but maid service banged on door continually at 8 am til someone answered!! We went up for NCAA games didn't get back to room til 3am and hotel maid staff banged on door at 8 am. Told staff at front during check out and they did nothing to appese me. I will not recommend this hotel.
Comment from
Jan 3, 2014
Thank you for your post, and please accept my sincere apologies for the housekeeper waking you. This is not acceptable, and I will speak to my team in this regard. It is my hope you will give us a chance to regain your confidence in our service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Bday celebration for my 5 yr old girl

Posted Mar 30, 2014
All was great. We didn't tell them it was for her bday and they put a gift bag and card signed by the staff in our room! She was elated. Great lobby to relax and have drinks. Great pool.
Comment from
Jan 1, 2014
It was a pleasure to celebrate a special birthday with you. I appreciate your great comments and will share them with my team. We hope to welcome you back in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

ok

Posted Mar 28, 2014
Pros: ok
Cons: pool
Location: nice location
It was ok. It was ok. I have nothing more to say than it was ok.
Comment from
Jan 1, 2014
I am sorry we did not meet your expectations with regards to your stay. We were built as a convention hotel and the pool was not the focus as compared to many JW resorts. I am sorry if you were inconvenienced. Again, we appreciate your feedback and hope you will give us a chance to regain your confidence in our service and facility.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was an awesome stay, the stay was wonderful.

Posted Feb 3, 2014
The staff was accommodating the amenities was wonderful. I could not have asked for anything more from the JW Marriott Indianapolis.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great "Bucket List" place to stay!

Posted Feb 3, 2014
Cons: Free internet with full-cost payments.
Location: The skywalks will get you the exercise you want!
I had to go to an educational conference, and I'd waited too late to get the group rate. But no worries! I decided to make it a Bucket List trip, enjoying while working. Even though I'd paid the regular price, the hotel staff, knowing that I was part of the group, included the internet for no extra charge. They made one minor mistake and corrected it right away! It took the staff less than 24 hours to remember me, my room number, and why I was there. The only thing I did hate, though, was that at 1700.00 a week, I think that internet should have been included automatically. Otherwise, it was a great stay and I would definitely recommend it to friends!