Ratings based on 783 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Seattle
shuttle from and to airport. Friendly staffPosted Oct 22, 2014
Pros: staff, cleanliness, room comfortable and well laid out
Location: Not much to do but was there only as a stop over so not looking to be entertained.
Helpful staff. Variety of restaurants close by from 4 star to family. Room clean and nicely appointed. Bath room clean. Non skid matt in shower perfect. Want one. Shuttle driver prompt and pleasant. Would stay again.
by A verified traveler from Indianapolis
Awfully smokey for a non-smoking hotel!Posted Oct 21, 2014
Pros: There are vending machines, free wifi, and cable TV.
Cons: Hotels that claim to be non smoking should enforce this rule. Cleaning staff could do better cleaning between guests by wiping surfaces better.
Location: This hotel is only about 10 minutes away from downtown Indianapolis.
I was very disappointed with the fact that this hotel had so many smokers in it, when they claimed to be a non-smoking facility. I complained of smoke both nights, and they offered to move me to another room -- but not deal with the smokers in the hotel, when it was very evident where the smoke was coming from. The rooms were not clean, including the extremely suspect white crusty fluid that had tried on the desk. While this may be unsavory to think of, I feel it's only fair to share my experience and opinions in this review.
by A verified traveler
Loud and bad sevicePosted Oct 21, 2014
Stayed for one night and it was terrible. Woken up by loud and rowdy teenagers at 3:00 am called the front office the said they would check it out which never happened. This went on for 45 minutes kept calling the front office and calls were ignored. Will never stay at this hotel again.
by A verified traveler
loud dogsPosted Oct 20, 2014
Hoped to spend a quite night catching up on some sleep after a long day. However, several dogs were in nearby rooms and barked multiple times throughout the night. While I am not sure why their owners were not addressing the situation, it made for a long night.
for Everyoneby A verified traveler from Chicago
Great Experience! I'm going to stay again soon!!Posted Oct 13, 2014
Pros: Attention, they help out in everything and always pleasant to deal with!
Cons: Bigger breakfast area, too many people but it was expected because of bowling / football teams.
Location: Dinning and Zoo!
Staff is very curtious, always willng to help. What ever I needed, they never hesitated to help. Very clean and breakfast was great! they have easy access to express ways and local entertainment and dinning. Loved it and will come again next year with whole family for our annual trip!
for Everyoneby A verified traveler from Indiana
Good locationPosted Oct 12, 2014
The hotel was close to major roads, places to eat at were nearby and the staff was helpful, efficient and competent. The only complaint I would have is that I could hear a lot of noises from other rooms, specifically, water rushing and bubbling down the drain, showers and tubs being used. Otherwise enjoyed the short stay.
for Everyoneby A verified traveler from Michigan
Very convenient location!Posted Oct 11, 2014
Especially nice staff! Close to several nice restaurants and easy on/off for the freeway.
by A verified traveler from Alberta, Canada
Free Airport ShuttlePosted Oct 5, 2014
Pros: Free airport shuttle and free wi-fi
Cons: Overall appearance and room cleanliness/smell
Location: Close to the Indianapolis International Airport
The hotel was priced right and the free airport shuttle was very convenient. The hotel is a bit run down and could use some touch-ups. The room smelled of cigarette smoke (despite it being a non-smoking room) and my pajamas still smelled smoky when I got home. The temperature was hard to regulate - either too hot or too cold. The bedding, carpet and some surfaces weren't fully clean. The staff was very friendly and accomodating though, and I was thankful for the shuttle to the airport.
for Everyoneby A verified traveler
Convenient for our needsPosted Sep 23, 2014
We saw a few ants and I spider in the lobby but none in the room
for Everyoneby A verified traveler from Jersey City, New Jersey
Nice hotel and reasonable pricePosted Sep 19, 2014
It was a great price for an overnight stay!!!!! I will recommend this hotel to my family and friends