Ratings based on 916 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Indianapolis, IN

Just Okay

Posted Apr 17, 2015
Pros: I like the location.
Cons: Housekeeping needs to do a better job of cleaning.
Location: The airport is close and it is quick and easy to get downtown.
I'd recently stayed at another La Quinta for the first time and was very pleased with the experience I had, so I booked again at this location. This facility is not as nice. Mainly, the cleanliness was disappointing. For example, the entrance closest to my room looked like it had not been mopped or vacuumed in weeks and had a strange odor. I found a used bath towel hanging on the back of the bathroom door from a previous guest. There was dust on the bathroom floor where it appeared the housecleaning staff never mopped behind the door.
2 out of 5
by A verified travelerfrom Arizona

Convenient but dingy

Posted Apr 10, 2015
This hotel has a convenient location and 24-hour shuttle for those of us arriving late at night to the airport. Got a real cheap rate through Expedia, too. But the facilities were old and run down. The breakfast was as basic as a "full breakfast" could be: single waffle maker, hard boiled eggs, apples wrapped in cellophane.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lafayette, IN

Great

Posted Apr 3, 2015
The staff was extremely helpful and friendly. The room was clean and the breakfast buffet was awesome.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Staff was pleasant and courteous and responded well to questions and comments. The bed was very comfortable for me and hotel noise was minimal. Easy access to Interstates 70, 65, 465, 74,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom v

You get what you pay for

Posted Mar 11, 2015
Old facility. Did pay much do not much Cribbing about it. Stuff is old
5 out of 5
Recommended
for Everyone
by A verified traveler

Stayed the night before flying out of Indy.

Posted Mar 8, 2015
Staff was pleasant, room was clean, bed comfortable. The shuttle service to the airport and back was excellent. On our return, called for shuttle when we landed and by the time we got our luggage the shuttle was waiting just where the front desk said they would be.
1 out of 5
by A verified travelerfrom Muncie, IN

Dirty

Posted Mar 7, 2015
Pros: Nothing.
Cons: The cleanliness.
Location: Easy to find.
There was a pair of women's underpants in the bedside drawer. There were yellow stains on the sheets.
3 out of 5
by A verified traveler

Near the Freeway

Posted Mar 3, 2015
Pros: Hotel Staff was pleasant and helpful
Cons: Update rooms
Location: Near the track and downtown. Good location
Hotel Staff is helpful, breakfast is OK rooms are not too clean. The hotel itself is tired and in need of an update.
3 out of 5
by A verified travelerfrom Indianapolis, IN

Terrible customer service

Posted Feb 22, 2015
I booked this hotel to be closer to work due to snow accumulation. One perk when booking was the nice hot/cold breakfast choices. However the only choice available was a muffin, apple, or orange. When I said something to the lady at the front desk, she just snickered and said she was sorry. She then went to play on the computer. I will NOT return to this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to airport

Posted Feb 15, 2015
it took a while to the shuttle to pick up us at the airport