Ratings based on 886 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Near the Freeway

Posted Mar 3, 2015
Pros: Hotel Staff was pleasant and helpful
Cons: Update rooms
Location: Near the track and downtown. Good location
Hotel Staff is helpful, breakfast is OK rooms are not too clean. The hotel itself is tired and in need of an update.
3 out of 5
by A verified travelerfrom Indianapolis, IN

Terrible customer service

Posted Feb 22, 2015
I booked this hotel to be closer to work due to snow accumulation. One perk when booking was the nice hot/cold breakfast choices. However the only choice available was a muffin, apple, or orange. When I said something to the lady at the front desk, she just snickered and said she was sorry. She then went to play on the computer. I will NOT return to this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to airport

Posted Feb 15, 2015
it took a while to the shuttle to pick up us at the airport
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alaska

Nice stop near airport

Posted Feb 9, 2015
Pros: Friendly helpful staff
Got in late before meetings in Indy. This made an inexpensive and pleasant break before heading to expensive down town hotels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport and free shuttle

Posted Jan 28, 2015
I wish they would have told e I had to pay to park.
2 out of 5
by A verified travelerfrom indianapolis

Posted Jan 19, 2015
Poor conditions and unhelpful, unfriendly night staff.
2 out of 5
by A verified travelerfrom lafayette, indiana

Gross

Posted Jan 13, 2015
Pros: nothing
Cons: staff and making sure your housekeepers are cleaning the rooms better
Location: hardly anything to do and the waffle house that is by the hotel is nasty!!!!
The hotel staff when we arrived to check in was nice and helpful but when we came back after the concert the lady working the third shift was really rude and when i had to go and ask for extra towels it took her 15 minutes to even acknowledge i was there and to get me towels! The room looked and appeared to be ok for the most part until I walked in to the bathroom and there was hair and dirt all on the bathroom floor like they havent swept in awhile and there was pubic hair on the bath tub wall GROSS!!!!! And there was a guest across the hall from us that had a dog that barked all night long and when we complained they said we cant do nothing about it!!!! Will never stay here again or would recommened this hotel to anyone that ask!!!! I guess its like everyone says you get what you paid for!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice cheap hotel

Posted Dec 18, 2014
It was a nice hotel and the rooms are really cleaned .
1 out of 5
by A verified traveler

hotel close to airport

Posted Dec 13, 2014
Pros: nice staff
Cons: everything
bad smell in room, cigarette smell in bathroom, unclean sheets, terrible over all. nice staff, shuttle service ok.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Somerset, KY

Pet Friendly

Posted Dec 4, 2014
I really appreciated the convenience of bringing our two dogs with us and not having to pay an additional fee!!!