Ratings based on 720 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler
Very disappointing!Posted Aug 18, 2014
The room and bed were comfortable, but was not very clean. The carpet was nasty and there were articles of clothing from a prior occupant in the bathroom that the maid had not removed. The pool was green. Breakfast area was small and not well serviced by the staff.
for Familiesby A verified traveler from columbia sc
Nice hotel close to airportPosted Aug 11, 2014
Pros: I liked the room, staff,location
Cons: Provision of fridge & microwave
Location: Located near interstate which was great for us
Overall my experience was good. I was disappointed that we were not able to get a small fridge for our room as was advertised online when I made reservation. We needed one to store medications
by A verified traveler
Posted Aug 3, 2014
Our room wasn't touched the first day. We came back and no one had been in our room. We made do . Breakfast. A few RIPE bananas and apples were out, the apple juice tasted like water, the toaster was broke and would only toast 1 bagel at a time. The cold cereal was good
by A verified traveler from Colorado
nice place for the pricePosted Aug 2, 2014
Pros: Nice location, nice pool, nice welcoming clean lobby.
Cons: Uh - the bug situation?
Location: Two nice restaurants to choose from.
A little beat up- but in general nicely maintained and clean. My two beefs were that our room could not get dark because if bordered on the pool and there was no curtain that could close over the window! Just a think privacy curtain. The other curtains did not close they were just for show! SO my poor guest who needs real dark to sleep, could not. My other problems was that there were ants all over th nightstand, and they crawled on everything we set on it. There did not appear to be ants anywhere else, but still - yuck! And when I told an employee she did not act surprised - just nodded and said "thank you." Like "I know we've heard THAT before!" So if you're nervous about bugs - stay somewhere else!
for Everyoneby A verified traveler
NicePosted Jul 10, 2014
Location: great location close to food, close to major highways and airports.
nice people, close to good food, and close to airport of which they took us and brought us back to our car on return.
by A verified traveler from Fayetteville, NC
Disappointed in this hotelPosted Jun 30, 2014
Pros: The water pressure for the shower was excellent.
Cons: I would think a better upkeep in general. Even the parking lot had lots of pot holes in it so it seems to be a lack of care about the hotel as a whole
Location: Downtown Indianapolis was amazing to check out. Lots to see and do.
by A verified traveler from Kentucky
Keep searching for another hotel!Posted Jun 27, 2014
First off, we booked our rooms 2 months in advance, but when we got there first they pt us in a back corner of the hotel (not easily accessible to the front lobby), second once we got to our rooms the keys did not work, so we had to drive back up front, finally we got and keys working and our rooms were dirty...literally old towels on the ground with a horrible odor that hit you in the face. Thus, we had to drive back up front and one woman acted as if it were an absolute inconvenience to her that she had to find us a new room. If it had not been midnight, I would have left. We ended up not staying there for our whole stay...I have too many reasons to detail. Long story short...DO NOT STAY THERE!
by A verified traveler
Posted Jun 23, 2014
Cons: Better safer parking, better breakfast, no surprises on term parking.
Parking for flyers is way too dark and dangerous. Was caught off guard about fee to stay and fly. Nothing in the material I saw told of a fee. Staff wonderful, allowed me to park in a better lighted area. Found a suspicious car in lot that took off when I came in. Will not use this motel again for traveling. Also, breakfast was fair at best. At best.
by not satisfied
Last ResortPosted Jun 20, 2014
It is a 10-15 minute drive to downtown. It is suppose to be smoke free but my room stunk like old smoke. I was afraid to walk barefoot on carpet and lay in bed do to appearing/smelling musty & not clean. I would not recommend
by Sunshine from MI
not as good as I expectedPosted Jun 19, 2014
Pros: receptionists were very helpful and nice - Emily and Kelli.
Cons: rooms are too congested; hallway carpets could be lighter color or more light to be added.
Location: adjacent Indy's family restaurant and Library restaurant were good.
Not as I expected. A one star hotel in KL, Malaysia is even better than this.