Ratings based on 686 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ky

would stay there again

Posted Jul 26, 2015
Pros: staff, price, location
Cons: repair the underground parking and put it back in use. Fix minor things like the table in my room that had a broken leg.
Close to downtown. Would be great for a game at the Lucas Oil stadium. Just walk to it. Not a five star hotel but then I didn't pay for a five star hotel. Staff was very friendly and free breakfast was as good as most hotels. Had a corner room on the street with construction going on across the road. A little noisy as i live out in the sticks but it wasn't bad. Elevator is small but never had to share it with more than one person. Overall it is just a old hotel and it shows it. Have stayed in much worse and have paid a lot more for no better.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice Downtown Hotel

Posted Jul 25, 2015
Only about 1.5 miles from Canal Walk - so worth the walk to go there (walked there by myself appeared to be a safe walk - lots of people) - hotel clerk gave me a map and directions - also go see the Soldiers Statue on the way to the canal - there is a Starbucks there for a quick drink - this hotel had comfortable beds - not super clean but made up for it with the great scrabbled eggs and sausage (free breakfast) yum - also hotel staff was friendly - Free parking but wasn't able to get covered parking but you can still get free parking on the other side of the hotel (no worries) would stay here again - not fancy but a nice hotel overall
2 out of 5
by A verified traveler from Michigan

Hotel needs an upgrade

Posted Jul 16, 2015
Pros: I did like the location--it was a nice walking distance to downtown Indianapolis.
Cons: Perhaps better training in customer service for employees and upgrades around the building. Attention to detail and ownership of the space.
I reserved two rooms, one for myself and a co-worker. The front desk staff were nice, but the kitchen staff could've been a little more attentive to the breakfast bar. It took me a few minutes to figure out where the hot water for the oatmeal packets was--it was unavailable at the breakfast bar area, but found some hot water near the entrance of the building (across the lobby) at a coffee station. The boiled eggs tasted...different...and the forks ran out, and when I told the attendant, she told me a droll/half-asleep voice that she was getting them. Being an assistant director in food service, I notice things like this. Maybe I'm picky. My company's chef, who was with me, did not choose to eat breakfast there. Main hallway carpets were stained and scattered with debris; attention to detail around the building was lacking in general. The elevator in the hotel was very small--could fit only 3 people, and it was very aged and sketchy-looking. (I chose the stairs most of my stay) My room's hairdryer (which was supposed to automatically turn on when unhooking it) was broken and didn't turn on. The first night we had a major storm pass through, and my coworker's window flooded his room by the window (it was very damp and wet as opposed to flooded). When told of the issue in the morning, they acted promptly; I think they had a floor dryer sent up to dry his room while we were away for the day.
3 out of 5
by A verified traveler

Noisy but good location

Posted Jul 8, 2015
The location was great and it was easy to walk to anywhere I needed to go but it was also very noisy from all the traffic. The windows were not soundproofed at all. The hotel itself was a bit run down and the water was so hard I couldn't wash the soap off my hands. The staff was great though. Very polite and efficient. The onsite parking was especially appreciated. They even offered to let me keep the car parked there after I checked out if I was going to be sightseeing during the day (presumably for a price, but I didn't take the offer). Overall, I probably wouldn't stay there again but it was good enough for a one night stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for visiting Indy

Posted Jul 6, 2015
We needed a place to stay for one night. This was a nice hotel to lay our heads down for the night and the staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for staying downtown

Posted Jun 11, 2015
Great service at the front desk! Easy assess downtown.
2 out of 5
by A verified traveler

Watch out for your reservation

Posted Jun 5, 2015
Pros: Front desk was very nice.
Cons: Room needs to be aired out and cleaned thoroughly.
both hotel and website screwed up my reservation. Took over 2 hours to sort out the disaster in booking. Hotel room had a funny smell and half of the outlets didn't work.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Convenient older hotel in downtown Indy

Posted May 31, 2015
Pros: It is convenient to everything downtown. The staff is helpful and very cordial.
Cons: Nothing.
Location: It is located near the City-County building on Washington street and is close to shopping, entertainment and dining.
We wanted a reasonably priced hotel in downtown Indianapolis within walking distance of convention center. We consider ourselves lucky to have found this place and will return. The staff was extremely cordial and helpful. They made us feel welcome at every turn. The breakfast offering was delicious and plentiful. Even the coffee was good. This is an older hotel that has been taken over by La Quinta and has been renovated. It is all very nicely done.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Pros: Employees were helpful.
Cons: Clean the room on Sundays
They didn't clean the room on Sunday. We were surprised and disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Older Building, but not too bad.

Posted May 21, 2015
Pros: Convenience and rates.
Location: Very convenient to downtown Indy.
You could tell it was a dated building, but even so, the room was clean and everything was in order.