Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by racer from p

Check in

Posted Dec 15, 2013
Other than the check in this was great, nice BIG room, clean, quiet, all great.
Comment from Hotel Management
Jul 12, 2014 by Kyla, Hotel Management
Thank you for your recent feedback regarding your stay at the Residnece Inn Indianapolis Airport. I am glad that you had a great stay, bu t I am sorry to hear the check in was not up to standard. Please feel free to call me to discuss further. We always strive to ensure each guest has the best stay and we continually meet every expection. I hope to hear from you soon. Best Regards, Kyla Griesemer General Manager
5 out of 5
Recommended
by Dennis from Charleston IL

Thanksgiving

Posted Dec 2, 2013 on Hotels.com
My wife and her 2 sisters wanted to meet in Indianapolis the day after Thanksgiving. The hotel was kind enough to let them use the hotel kitchen and the dining area to make Christmas cookie in the evening. The entire staff made sure we had a very pleasant stay.
Comment from Hotel Management
Mar 15, 2014 by Kyla, Hotel Management
Thank you for taking time and letting me know about your visit to the Residence Inn Indianapolis Airport. I am always so excited to hear about how we can help bring families together especially during the Holidays. My Staff and I are always here to help everyone have a memorable experience. We hope to see you again soon, Sincerely, Kyla Griesemer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Grand National Band Competition

Posted Nov 19, 2013
My family and I stayed here over the weekend . The location was perfect-just 10 minutes from the Lucas Oil Stadium. The staff was very courteous and accommmodating. The only negative is the movies are pretty pricey. The breakfast buffet had a nice variety . The rooms were clean. We will stay here again!
Comment from Hotel Management
Jul 12, 2014 by Kyla, Hotel Management
I would like to thank you for sharing your experience from your stay at the Residence Inn Indianapolis Airport. I am so glad we met all your needs during your time in Indianapolis. I do apologize for the movies being on the expensive side. I will definitely let our provider know your concerns. We hope to see you again soon, Sincerely, Kyla Griesemer General Manager
Comment from Hotel Management
Jan 10, 2014
I would like to thank you for sharing your experience from your stay at the Residence Inn Indianapolis Airport. I am so glad we met all your needs during your time in Indianapolis. I do apologize for the movies being on the expensive side. I will definitely let our provider know your concerns. We hope to see you again soon, Sincerely, Kyla Griesemer General Manager
4 out of 5
Recommended
by David from Chicago

Hotel Stay for Trip to IU

Posted Nov 16, 2013 on Hotels.com
Front Desk staff very friendly, room and hotel were nice. Breakfast was above average and a nice selection. Parking was an issue and it is at the old airport location so if you use GPS you might have trouble finding street.Good value for money.
Comment from Hotel Management
Mar 15, 2014 by Kyla, Hotel Management
Thank you for taking time to review your stay. I appreciate your feedback, and I hope that you will visit again on your next trip to Indianapolis. Best Regards, Kyla Griesemer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2013
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2013
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Not as good as expected

Posted Sep 27, 2013 on Hotels.com
There was a HUGE spider on the curtains, webs all over the windows, no remote for the television, and furniture that looked like it was from 1972. The hotel staff was very friendly but the rooms aren't anywhere near what they should be for the price of this hotel. The morning breakfast featured a lot of really nice items, but the taste of everything was very bland and not appetizing. Stick with the fruit or bagels if you plan on having breakfast here.
Comment from Hotel Management
Dec 14, 2013 by Kyla, Hotel Management
Thank you for your review of our hotel. I want to start by apologizing for the state that you found your room upon check-in, the cleaniless issues that you described are unaccpetable and will be discussed with our staff immediately. You may have noticed while you were staying with us that we are in the process of updating all of our suites, which we hope will brighten and refresh them while also correcting many of the issues that you described in your response. We truly do appreciate your comments as they present areas and ideas for us to focus on that are coming directly from your guests. We ask that if your travels happen to bring you back to our area, that you give us another chance to show you just how wonderful our hotel and our staff can be. Thank you again, and we hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Jun 8, 2013
We started our vacation a day early by going to Indianapolis for a nice dinner and staying overnight to be closer to the airport. I had a great experience with the Marriott in Fort Wayne, Indiana, last fall and didn't hesitate in choosing this hotel because of that experience. We were very happy with the room we stayed in; wished we would have stayed the full weekend. The room was large, very clean and comfty with up to date furnishings and decor. As we were flying out the next morning, the hotel allowed us to leave our car parked at the hotel for the following six days and they provded us with shuttle service to and from the airport. The staff was extremely kind and helpful with directions.
Comment from Hotel Management
Dec 21, 2013
Thank you very much for your kind words about our hotel. We are so happy that you have enjoyed the Marriott brand and found them consistently excellent in your recent stays. We are also elated that you enjoyed your room and found it clean, spacious and up to date in all regards. Being an airport hotel, we pride ourselves on taking care of our airport travelers, and making their airport experience with our hotel as simple and easy as possible. We would be happy to have you back again anytime, whether you are traveling out of town, or simply enjoying everything that the wonderful city of Indianapolis has to offer. Thank you.
5 out of 5
Recommended
for Personal Event
by Francina G from Ohio

Posted Jun 1, 2013 on Hotels.com
This was a great hotel.. I was there for the NBA playoff and location was good... Staff was friendly and the rooms were clean... I will be back for another weekend stay...
Comment from Hotel Management
Aug 17, 2013 by Kyla, Hotel Management
Francina, Thank you for staying at our hotel, and also for taking the time to review it. As you may have read, our motto here is "Clean and Friendly" and we are so glad that you experienced that while you were here. We would love to have you back, and will look forward to seeing you again.
5 out of 5
Recommended
for Families
by Chuck k from California

Posted May 31, 2013 on Hotels.com
Very clean.
Comment from Hotel Management
Aug 17, 2013 by Kyla, Hotel Management
Chuck, Thank you for your nice comment! We always enjoying getting feedback from our guests'.