Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, D.C.

Nice hotel easy walk to Convention Center

Posted Jun 13, 2015
Suite hotel so rooms large and while I did not cook/eat in room the refrigerator is handy to keep cold drinks in room as well as freezer packs for the car ride too and from. Everything in room worked well including a nice shower with high enough shower head for all but tallest guests. The room was not serviced one day for no apparent reason although this did not personally bother me since I am fine with conserving water to do less laundry.
4 out of 5
Recommended
for Everyone
by A verified traveler

快適でした

Posted Jun 11, 2015
客室の広さ、快適さ、朝食付きはもちろん、火、水、木限定のsocial hourでの軽食、ドリンクサービスはとてもすばらしく、満足できました。24時間利用できるプールや無料フィットネスもあり、短期間の滞在でも、フル活用できたらすばらしい時を過ごせるでしょう。
5 out of 5
Recommended
for Everyone
by A verified traveler

Great choice

Posted Jun 4, 2015
So happy that We made the choice that we did. The staff was great and very helpful, the rooms were clean, pool area was nice and the outdoor area where you could smoke was a great touch. It was A nice surprise to have a speedway half a block away that was open 24 hours. The breakfast exceeded our expectations also . Overall this was a great experience and I would definitely return .
Comment from Hotel Management
Jun 10, 2015 by Jason B, Hotel Management
Thanks so much for your recent stay with us. It is great to know that you received excellent service from our staff. The ability to exceed a guests expectations at our hotel is the greatest reward for us. We hope to welcome you back very soon! Kind Regards, Jason B Guest Service Manager Staybridge Suites Indianapolis Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Jun 3, 2015
Although it is advertised as "downtown" it is a good 10 minute walk from all the shops, bars and restaurants. It's a very easy walk though. Rooms were well equipped for a week stay and included small kitchenette and plenty of room. Complimentary breakfast is adequate. Extremely helpful hotel staff helped me with directions and transport when required. Car parking is extra and if taken put on your room bill at the end of the stay.
Comment from Hotel Management
Jun 5, 2015 by jbeatty, Hotel Management
Thank you so much for allowing us to host you during your recent trip to Indianapolis. It is extremely pleasing to know that we were able to take care of you and that your trip here was a success. I hope to welcome you back on your next trip to Indianapolis! Kind Regards, Jason B Guest Service Manager Staybridge Suites Indianapolis Downtown
4 out of 5
Recommended
for Everyone
by A verified traveler from Solomon, KS

Very nice Hotel except for pool

Posted May 19, 2015
Location: Location off of I-70 was good. Right next to the football stadium. Not alot of choices of places to eat for a family within walking distance.
Everything was top notch about the hotel. The Lobby is nice. The room was great. The room had a complete kitchen including a stove and all the glasses, plates, pans and utensils you need. Full size fridge. Breakfast was excellent. Hot food, cereals, fruits, and even BACON! The only negative I had was that the pool had soo much chlorine in the that even just sitting in the pool room it irritated our eyes. I guess they are worried anout germs big time. Oh and paying $14 to park overnight was not expected or appriciated.
Comment from Hotel Management
May 23, 2015 by jason, Hotel Management
Thank you so much for your informative review of our hotel. I am glad to see that you enjoyed your time with us. I am sorry to hear that you had some issues with the pool. I have informed our engineers of this so they can correct the situation. Thank you again for choosing to stay with us and for letting us and fellow travelers know about your stay. Kind Regards, Jason B Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Nice hotel closed to downtown and stadium.

Posted May 5, 2015
Pros: Clean hotel with friendly staff. Close to downtown.
Cons: Expedia website should make sure that surcharges aren't a surprise.
Only negative was that the website buried the fact (behind a link to "see more") that there was a $14/room/night surcharge for self-parking (in their outdoor lot adjacent to the hotel). Probably best to disclose those types of surcharges upfront versus letting the customer be surprised.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Weekend family getaway

Posted Apr 23, 2015
Loved it for a weekend family trip to Indianapolis. Having the kitchen was great for travel with kids and their breakfast buffet was better than expected!
Comment from Hotel Management
Apr 30, 2015 by Jason B, Hotel Management
Thank you for allowing us to host you during your family trip. I am so pleased to know we exceeded your expectations. I look forward to seeing you on your next trip to Indianapolis. Kind Regards, Jason B Guest Relations Staybridge Suites Indianapolis Downtown
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Close to Lucas Oil Stadium and downtown

Posted Apr 19, 2015
Pros: This hotel is new and clean. Rooms are very spacious. Two double bed suite had a nice kitchen with stove, fridge and microwave. Comfortable beds.
Location: Lucus Oil stadium, Indiana Convention Centre, Victory field, White River State Park, zoo, museum, university, downtown all walking distance
The hotel is clean and new. The buffet breakfast had lots of choices and 3 nights a week they offer a supper-time social with a selection of foods. It is not a long walk to the zoo, baseball field for the farm team or downtown. My only problem was traffic noise starting early in the morning with 3 lanes of traffic right below my window. There was also the rumble of trains all night. The windows don't open so it is impossible to get fresh air into the room although the climate control was good. The hotel is on the edge of the city with my window looking over an industrial area. But the football stadium is across the street and downtown is a fairly easy walk with a many restaurants and a mall close-by. Easy location to drive in and out of without battling downtown traffic. There is a nice pool and a no-charge laundry room which is very convenient. There was also a free shuttle service which was wonderful. The friendly driver arrived quickly and took me to the other side of the downtown.
Comment from Hotel Management
Apr 23, 2015 by jason, Hotel Management
Thank you so much for the review that you have shared with us, and thank you for allowing us an opportunity to host you at Staybridge Suites Indianapolis Downtown. I am so pleased to know that you enjoyed the hotel and the various amenities that we provide. I hope that you will consider us in your future travel plans. Kind Regards, Jason B Guest Relations
5 out of 5
Recommended
for Families
by A verified traveler from Tennessee

Our Stay at Staybridge Hotel

Posted Apr 13, 2015
Pros: Nice people and Clean classy room
Cons: No
Location: very close to down town ... In walking distance ... to many things to do
Our stay was amazing. Everyone was very nice... I would 100% re visit ... very quit and safe for my children :) very happy person
Comment from Hotel Management
Apr 23, 2015 by jason, Hotel Management
Thank you so much for the opportunity to be of service to you on your recent trip to Indianapolis. I am so pleased to know that our staff treated you well and you left our hotel a happy person. We all look forward to be able to host you again in the future. Kind Regards, Jason B Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Staybridge is recommended

Posted Mar 29, 2015
Pros: The rooms are spacious and comfortable, and the wifi is free.
Cons: Had to pay $14 per day for parking, which is a lot.
Location: Close to Lucas Oil Stadium, downtown
This is one of the best hotels I've experienced. Easy check in and comfortable stay.
Comment from Hotel Management
Apr 2, 2015 by Jasn B, Hotel Management
Thank you for sharing your wonderful experience with your fellow travelers. I am pleased to read that Staybridge Suites was one of your best hotel experiences and provided you with unmatched service and accommodations. I look forward to the pleasure of welcoming you back to our hotel soon. Kind Regards, Jason B Guest Relations