Ratings based on 869 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel

Posted Apr 4, 2014
Everyone was very curtious and helpful very clean and comfortable nice experience made are trip excellent
Comment from
Jan 6, 2014
Thank you so much for the great comments about our courteous and helpful staff. We truly appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel for conference event

Posted Mar 29, 2014
I was attending a conference that was held in hotel. Overall quality and convenience was excellent.
Comment from
Jan 30, 2014
Thank you for the great comments and the great score from your recent stay. We truly appreciate that you chose to stay with us and look forward to seeing you again soon.
Comment from
Jan 30, 2014
Thank you for the great comments and the great score from your recent stay. We truly appreciate that you chose to stay with us and look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by Anonymous from Effingham

Weekend Getaway...

Posted Mar 18, 2014
Pros: Cleanliness / location / great staff
We just wanted to get away for a couple of days and relax. The hotel staff helped us to enjoy our weekend with their knowledge of the area. Everyone was very friendly and helpful. The room was excellent!!! We would definitely would stay here again.
Comment from
Jan 18, 2014
Thanks for your great comments about your weekend getaway. We appreciate that you chose to stay with us and look forward to welcoming you back again soon.
5 out of 5
Recommended
for Families
by Anne from Indianapolis

Great all around experience

Posted Mar 9, 2014
Pros: The basics were accomplished - clean, orderly, updated.
Stayed for one night with my 10 year old daughter and her friend. Everything was updated, room was clean, and heard no other guests while we were in our room. An added bonus: while we were checking in, the staff at reception overhead us talking about how this overnight was a treat for her 10th birthday. After we got back to the room from dinner and a musical, there were balloons and a birthday card in our room for her. Excellent, unexpected and not requested.
5 out of 5
Recommended
for Everyone
by Cincy Guy

In downtown

Posted Feb 17, 2014
Outstanding downtown location came for country music concert at Bankers Life.
4 out of 5
Recommended
for Everyone
by WeekendTravel from Indiana

Very convenient, newly remodeled and revitalized

Posted Feb 11, 2014
In winter, the convenient location of this hotel should probably dominate the consideration. It is among those few in downtown that is connected through Skywalk to many nice destinations, such as the downtown mall and many nice restaurants. A serious remodeling is going on, with pleasant results. Bathroom is a little bit small if you are not traveling alone, but everything is clean and gives a hint of "up scale". Management is helpful if you ask for help, such as changing the room to your liking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, perfect location, VERY clean!

Posted Feb 3, 2014
Cons: Free internet
Everything about this hotel was great! The skybridge gets you everywhere to downtown Indy! Beds were awesome. The only reason it didn't get a perfect score from me was no free Internet. Otherwise, I would highly recommend the hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2014
Hotel under construction little bit of noise during the night that I could have lived without. Staff was great.
4 out of 5
Recommended
for Everyone
by Betty

Downtown hotel

Posted Jan 22, 2014
Fine hotel. Was not there very long, just to sleep. Clean and very nice staff.
5 out of 5
Recommended
for Getaway With Friends
by Adam from Ohio

Great Option for Downtown Indy

Posted Jan 14, 2014 on Hotels.com
My wife and I have stayed at a few Westin hotels previously and love their beds. The hotel was great and my only complaint is that the room smelled of paint as the hotel is currently in the process of remodeling. However, we were placed in a room that had recently been remodeled so that was acceptable to us. The newly renovated room was very nicely done. Parking is expensive in the area and the hotel does not offer to validate your packing. We ended up paying $28 for one night, I've paid less in much larger cities. Either way, the hotel is very convenient to downtown attractions and offers a sky walk to the convention center which can easily get you to the mall downtown without going outside, very nice when it's cold and raining!
Comment from
Jan 22, 2014
Thank you for the great comments about our hotel and the new rooms. My apolgies for the new paint smell.