Interior

Reviews of Best Western Plus Hotel Colbert

4 out of 5
Best Western Plus Hotel Colbert
4 Rue Colbert, 3 avenue de la Chatre, Chateauroux, Indre

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 200 reviews" "
Rating 8 - Good. 79 out of 200 reviews" "
Rating 6 - Okay. 9 out of 200 reviews" "
Rating 4 - Poor. 7 out of 200 reviews" "
Rating 2 - Terrible. 2 out of 200 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Stayed 1 night in Oct 2023
Response from Tony IMBERT, Directeur on Oct 18, 2023
Cher Client, Merci pour votre note maximum. Nous serons heureux vous accueillir lors de votre prochain séjour. Cordialement,

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with a duplex, with two bathrooms
Stayed 2 nights in Oct 2023
Response from Hôtel Colbert on Oct 25, 2023
Dear Guest, thank you very much for your comment. Best regards,

10/10 Excellent

John, Hythe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big courtyard view from the room. Good pillows, very nice shower. No time to eat but the menu looked very reasonable. However, we HATED the transparent bathroom door (ok, translucent)! Why would anyone want this? Normal people need privacy! Apart from this I would like to stay here again en route to Toulouse.
Stayed 1 night in Sep 2023
Response from Jessica, Cheffe de réception on Sep 13, 2023
Dear Guest,We thank you for your rating and comment. Your experience allows us to improve our services and the quality of our services every day. The bathroom doors are opaque and do not allow you to see through but bring light into the room.We hope to see you soon in our establishment,Best regards,

10/10 Excellent

Renee, Toronto

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room, good breakfast.
Stayed 1 night in May 2022
Response from Tony IMBERT, Directeur on Jun 13, 2022
Dear customer, we thank you for your comment. Our entire team is sensitive to your rating. We will be delighted to welcome you during your next stay. Best regards,

10/10 Excellent

Lee

Stayed 1 night in Apr 2022
Response from Tony IMBERT, Directeur on May 11, 2022
Cher client, Merci pour votre note maximum. L'ensemble de nos équipes vous remercient vivement. A bientôt lors de votre prochain séjour à Châteauroux.

8/10 Good

Dasuke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Tony IMBERT, Directeur on Jan 5, 2022
Cher client, merci pour votre note. A bientôt lors de votre prochain séjour. Cordialement,

8/10 Good

Eymeric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Anne Lucie, responsable de réception on Dec 5, 2021
Monsieur Nous vous remercions pour votre séjour, votre notation et votre fidélité à notre établissement. Cordialement

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Tony IMBERT, Directeur on Nov 23, 2021
Cher client, Nous vous remercions pour votre note. A bientôt lors de votre prochain séjour. Cordialement,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel.
Great clean hotel near city centre. Quiet place. Very comfortable beds. COVID secure. Great breakfast included in our stay. Pleasant efficient staff. Parking opposite hotel €7 extra in secure gated car park. Lovely bathroom with fantastic Nuxe products. Would recommend it
Stayed 1 night in Aug 2021
Response from Anne Lucie, responsable de réception on Aug 27, 2021
Hello We thank you for the time devoted to this questionnaire as well as for your rating. Your satisfaction is our daily goal. We look forward to seeing you again in Châteauroux. Regards Anne Lucie, The reception

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - bad breakfast
I told the receptionist where I was parked, she did not tell me there was an extra charge to park there so that was a bit of a shock at checkout the following day. The breakfast was aweful!, my husband ended up having a single piece of bread with some jam & a coffee, even the orange juice was not real. I chose the camembert only to find it was a cheese spread :( even the fruit salad was bad. I would stay there again because the staff were great and the room was lovely, but I would go out for breakfast because it was vile.
Stayed 1 night in Jul 2021
Response from Tony IMBERT, Directeur on Aug 4, 2021
Dear client, we thank you for your time devoted to telling us about your experience within our establishment. Forgive us for the shock imposed upon your departure for the paid parking at € 7 per night, indicated at the entrance to the car park, at the entrance to the hotel and on the code coupon. For breakfast, we have several people available to serve you, why not ask for what you wanted? When you leave, you let us know that everything went well ... Cordially,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real comments to make.
Stayed 3 nights in Jul 2021
Response from Tony IMBERT, Directeur on Jul 20, 2021
Cher client, nous vous remercions pour votre note. Bien cordialement

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
Very friendly team and a very pleasant 1 night stay
Stayed 1 night in Aug 2020
Response from Tony IMBERT, Directeur Adjoint on Sep 1, 2020
Dear customer, thank you for your comment and your highest rating. Our team will appreciate it at its true value. See you soon during your next stay in Châteauroux. Best regards.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, big room - staff at reception very friendly and helpful.
Stayed 1 night in Feb 2020
Response from Tony IMBERT, Directeur Adjoint on Mar 5, 2020
Dear customer, we thank you for your time devoted to sharing your experience with us in our establishment. Thank you for your note and your comment which value the work of our teams on a daily basis. See you soon during your next stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Tony IMBERT, Directeur Adjoint on Feb 13, 2020
Cher client, nous vous remercie pour votre note maximum relatif à votre séjour au sein de notre établissement. Nous serons heureux de vous accueillir lors de votre prochain séjour à Châteauroux. Cordialement.

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Tony IMBERT, Directeur Adjoint on Sep 15, 2019
Cher Client, merci pour votre note maximum. Nous serons heureux de vous accueillir de nouveau. Bien cordialement

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Tony IMBERT on Jun 26, 2019
Cher client, merci pour votre note. Nous serons heureux de vous accueillir lors d'un prochain séjour. Cordialement.

8/10 Good

sasson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Tony IMBERT on Jun 20, 2019
Cher client, merci pour votre note. Cordialement.

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Staff friendly. Breakfast very good. Room very clean. Comfortable bed.
Stayed 1 night in Jun 2019
Response from Tony IMBERT on Jun 13, 2019
Dear customer, thank you for your comment during your stay. We will be happy to welcome you back to Châteauroux. The whole team thanks you for your rating and your comment. Cordially.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel where I would stay at again
It was a modern hotel with a decent free European breakfast. It was about a half mile walk to any food places.
Stayed 2 nights in Mar 2019
Response from Tony IMBERT on Mar 23, 2019
Dear customer, Thank you for your comment and your rating. We are happy to have met all your expectations. Your score rewards the work of our teams. See you soon in Châteauroux

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stopover
Nice hotel with pleasant staff. Secure parking and dog friendly. Breakfast ok but limited cooked options were poor. Immediate area around hotel is pleasant (building itself is very nice) but local town is not worth looking at. If coming by car ignore your satnav and come in from junction 12 as it's much better access that way.
Stayed 1 night in Jan 2019
Response from Tony IMBERT on Feb 6, 2019
Dear, Thank you for your comment on your experience at our facility. We are surprised by your dissatisfaction with the lack of hot food on our buffet while there are sausages, bacon, scrambled eggs, boiled eggs and omelettes. Regarding our city, forgive us but it is worth seeing like any other city in France, one of the only city in France with a park bordered by a lake (Belle Isle) in the heart of town, a garden of the senses , imperial city with the Bertrand hotel museum relating to the Napoleonic era. We will not fail to tell you its places on your next visit to Chateauroux

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover on our way south. Good, secure parking for a reasonable supplement. Room. very comfortable, quiet, very clean and good level of amenities. Excellent shower. Super breakfast buffet, hot as well as cold food, good variety. Dinner not so good,Dining room smelt of stale frying and staff were somewhat offhand. Ordered romr the al la carte menu and was disappointed. Steak was chopped into bits, contained a lot of inedible wobbly fat, not very much meat, chips were soggy and unappetizing. Bad value at £25. Dessert was very nice but small and not worth its £9.
Stayed 1 night in Jan 2019
Response from Tony IMBERT on Jan 28, 2019
Dear Customer, we thank you for your comment. we were happy to welcome you to our establishment. thank you for your encouragement regarding the quality of our hotellier services. unfortunately, you were disappointed by the restaurant, so your rating is not very rewarding and we are sorry, but this one does not belong to us, it is an independent structure. we will not fail to forward to the manager of the restaurant your constructive remarks. we will be happy to welcome you back to our hotel. good to you

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Tony IMBERT on Jan 20, 2019
Cher Client, Nous sommes très heureux d'avoir pu satisfaire votre séjour au sein de notre établissement. Merci pour votre note qui va directement en faveur du travail de l'ensemble de notre équipe. A bientôt pour un prochain séjour. Cordialement

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018
Response from Tony IMBERT on Sep 14, 2018
Cher Client, Merci pour votre excellente note. A bientôt dans notre établissement

10/10 Excellent

Violaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel and rooms. Nice bathroom. Breakfast included, good value
Stayed 1 night in Aug 2018
Response from Tony IMBERT on Sep 5, 2018
Dear Guest, Thank you for your comment and good rating. We all do our best to value our etablishment and the welcome of our custumers. See you soon for a futur stay. Kings regards.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our ideal location
Had a fabulous stay at this hotel . met up with family in the town centre just minutes away to walk. bars and restaurants a plenty. highly recommend.
Stayed 1 night in Jul 2018
Response from Tony IMBERT on Sep 5, 2018
Dear Guest, Thank you for your kind comment. See you soon in Châteauroux. Kings regards.

4/10 Poor

Filip, antwerp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at room 211
A too small bathroom compared to the price of the room. The other rooms seemed to be bigger
Stayed 1 night in Jun 2018

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Best Western Colbert
I was happy with the friendliness of all the staff and the overall cleanliness of the hotel. Would recommend to my friends.
Stayed 1 night in Jun 2018

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for one nighter
One night quick stop over. Nice hotel and staff.

8/10 Good

wyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great travels choice
Excellent stay and a good value. I would stay here again tomorrow.
Stayed 1 night in Dec 2017

8/10 Good

Alfred, Hampshire

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stop from South of France
Nice hotel in city centre. Supplement payable to use adjacent secure car park.
Stayed 1 night in Nov 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Cher Client, Merci pour votre note. A bientôt dans notre établissement. Cordialement.

8/10 Good

Julia , Nottinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night stop over
Easily found with SatNav. Parking was excellent. Nice stop over.
Stayed 1 night in Jun 2017

8/10 Good

traveller, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
The hotel is in the centre of a fairly commercial area not far from the station, not very enticing. The hotel is very good, the staff very helpful. The restaurant food is very good except that one or two things we wanted weren't available; not good to see the menu being changed 15 minutes after opening for dinner, lack of co-ordination with the chef ? Breakfast good. Chateauroux as a town did not impress.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling south from Calais.
Staff welcoming and spoke English. Very comfortable and huge bed which we we're glad of after a long journey.
Stayed 1 night in Jun 2017

6/10 Okay

IAN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Car Park not secure
The chargeable car park had broken security pads.... so no security but still charged. The bed mattress was in poor condition and needed to put the settee cushions underneath.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well laid out family room. Friendly and helpful staff. Secure, off-road parking. Hotel close to town centre.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

beverley, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying at
An overnight stay on way home good value and comfy

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointing visit
Small rooms overpriced hotel restaurant service very slow wouldn't give more than a 2 stars

10/10 Excellent

Linds, southampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect overnight stop in France
Hotel was easy to find and provided secure parking overnight for €5. Room was clean and spacious although the sofa bed proved a little uncomfortable for the kids. Having said that, great accomodation for family of 4 with kids staying free with breakfast included. Would most certainly recommend for an overnight stop or longer. Chateauroux town centre a short walk with plenty of cafés/bars/restaurants although hotel restaurant looked good also. Staff very friendly and helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely well fit for purpose which was a comfortable stop-over on our way to the South West of France.

10/10 Excellent

Henry, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family stop over
Used this hotel as a stopover when travelling from UK to SW France. Convenient for the motorway and a great room for our family (2 young kids). The room was split over 2 levels, so could put kids to bed away from us whilst still having them securely in our room - worked very well. Mini kitchenette there with fridge/freezer as well which was handy for sorting out the travelling picnics!

6/10 Okay

jackie, SF

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice hotel away from in town away from Downtown.
We have lost our jewelry. Watch out for your belongs. ..!!!

8/10 Good

Peter, Suffolk, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover on the way to lower France.
Very impressed with this hotel after a previous bad experience in Chateauroux. Will definitely use it again. Very easy and quick to get to from A20 motorway. The only (slightly) negative thing was the almost indecent haste with which we were served our dinner. we were left with the perception that the restaurant/kitchen staff were anxious to get away depsite the fact that it was only 8.00pm! Breakfast was excellent.

8/10 Good

Christophe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un hôtel calme et avec un joli style ancien
Stayed 1 night in Nov 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel avec bon rapport qualité prix !
Stayed 1 night in Oct 2023
Response from Tony IMBERT, Directeur on Oct 18, 2023
Chère cliente, merci pour nos équipes avec la note maximum. Nous nous efforçons chaque jour pour vous satisfaire. A bientôt lors d'un prochain séjour à Châteauroux. Cordialement,