Front of property - evening/night

Reviews of Skeabost House Hotel

4 out of 5
Skeabost House Hotel
Skeabost Bridge, Portree, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 421 reviews" "
Rating 8 - Good. 110 out of 421 reviews" "
Rating 6 - Okay. 41 out of 421 reviews" "
Rating 4 - Poor. 15 out of 421 reviews" "
Rating 2 - Terrible. 4 out of 421 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptionally comfortable
Stayed 1 night in Feb 2024
Response from John on Mar 14, 2024
Thanks from everyone here at Skeabost House Hotel. We are all delighted you enjoyed your stay.RegardsJohn EllisOperations Manager

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member pleasant and caring. Property was immaculate. Dinner and breakfast delicious and large portions. Highly recommend.
Stayed 1 night in Jan 2024
Response from John on Mar 14, 2024
Dear Larry, Thanks for taking the time to leave this review following your stay here at Skeabost House Hotel. It is great to hear how much you enjoyed your visit and we hope to see you again in the future.RegardsJohn EllisOperations Manager

10/10 Excellent

Wangyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has excellent service with kind attitude. The dinner and breakfast are delicious. I will definitely recommend to anyone visiting isle of skye.
Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay excellent staff
Stayed 1 night in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and the managing staff was excellent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service above and beyond. A truly full service hotel. We were treated like royalty every minute. Very nice stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simply wonderful stay - Thanks!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skeabost is a hidden gem on Skye. I typically stay in Portree, but chose this hotel for a change of pace. I was glad I did! The setting on the bay was stunning and the grounds of the hotel were perfect for an afternoon walk. The hotel restaurant was fantastic- exceeded expectations. Well appointed luxury room and bathroom. Convenient location so long as you have a car. Will be back!
Stayed 1 night in Sep 2023

6/10 Okay

Lisa Singh

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was disappointed in my stay since it was very pricy and the hotel was not what I expected for what I paid. The property itself has charm, is near a pretty river and the lounge room was nice. I also enjoyed the breakfast and Sue was a lovely waitress. However, a lot of the hotel seemed old and outdated. There was a strong musty odor in our room and opening the windows invited bugs so it was a challenge dealing with that. I hoped to fish on the river but the advertised fishing was unguided and overpriced. It did not feel like a four star hotel and I would recommend it only if the price was adjusted for what is actually offered.
Stayed 1 night in Sep 2023
Response from John on Sep 28, 2023
Dear Lisa,Thanks for taking the time to let us know about your stay with us here at Skeabost House Hotel. We are disappointed that you felt the hotel was outdated. We took over the property in 29015 and made major renovations then are have a planned maintenance and review plan ongoing.I will look into the musty smell you had in your room, hopefully a one off as we have not had any other comments about this.I can certainly agree that sue is a ray of sunshine every morning, a great start to the day. We certainly do offer fishing on the river Snizort and to be honest think that 80 for a day permit is great value. This is unguided, however our Ghillie is on hand if you would prefer his services and the fee for this could be added to your room.We are sorry you didn't enjoy your stay and hope the rest of you visit to Scotland went well.RegardsJohn EllisOperations Manager

6/10 Okay

Jorge, West Palm Beach

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Nice property and superb service. Poor quality rooms, small, smelly and extremely expensive.
Stayed 1 night in Aug 2023

8/10 Good

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
For the amount we paid for this room, it should have been larger and more accommodating. The room and the bathroom were very very small and for the amount we paid for it, not worth it. I have to say the sheets on the bed were the best ! Really nice! The staff were very pleasant and more than met our needs. This was our 50th wedding anniversary and they kindly brought us a glass of Prosecco.
Stayed 1 night in Aug 2023
Response from John on Sep 22, 2023
Dear Nancy,Thanks for taking the time to let me know about your stay here at Skeabost House Hotel.I am please that my staff looked after you and helped you celebrate your anniversary with a glass of prosecco.The Cozy Double room you reserved is described and priced as such as it is smaller that our standard rooms and I am sorry you were disappointed in it, but it is nice to hear you enjoyed the bedding.RegardsJohn EllisOperations Manager

8/10 Good

Patricia

Stayed 3 nights in Aug 2023

8/10 Good

Brian

Stayed 1 night in Aug 2023

4/10 Poor

Richard, Paget

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel has good bones and could be great but lacks in critical areas. On the positive side the chef and cooking team made great meals and that is where the good ends. The staff clearly have no hospitality training from management down. I witnessed and experienced poor service from checkin through dining experiences. Our room was not as advertised, there were two in the pics but the others at our category (Garden View) were not the same and faced a parking lot with no patio furniture). Food orders continually arrived before the drink orders. Another guest had a drink dropped all over thier table, the table next two us also kept receiving food before drinks which spoiled nice bottles of wine ordered. No good day or greetings by staff. When I mentioned the room not being as advertised there was no apology or attempt to rectify the issue. I also contacted Expedia. On my departure there was no ask how my stay was or anything like that which was common at every other hotel. They did ask where we were heading next. DO NOT BOOK THE GARDEN VIEW ROOM AS YIU COULD GET A ROOM THAT LOOKS LIKE A MOTEL FACING THE PARKING LOT. None of the Garden rooms are attached to the hotel either. Had I have known any of this I would have booked a different room. Hotel has potential but needs a lot of work and I don’t see myself staying there again as a result. There are much better places in the area I experienced on this trip which I would prefer. Especially at the cost!
Stayed 1 night in Aug 2023
Response from John on Aug 24, 2023
Dear Richardthanks for taking the tie to leave your review. We are sorry you did not enjoy your stay with us. Our garden Rooms are described as adjacent to the hotel with their own entrances thus allowing our guests to choose as they wish. We have taken onboard your comment about the pictures available and will review these shortly.We hope that your next accommodation met your expectationsRegardsJohn EllisOperations Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property with beautiful rooms and amazing personalized service.
Stayed 1 night in Jul 2023
Response from John on Aug 24, 2023
Dear Jennifer,Thank you for taking the time to let us know how much you enjoyed your stay here at Skeabost House Hotel. It is pleasing to know that our staff looked after you and made you feel welcome.We hope to see you return in the future.RegardsJohn EllisOperations Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Stayed 3 nights in Jun 2023

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Poor
Firstly I’d like to say that the staff were super warm and friendly. But that doesn’t make up for the consistently poor food. From a very disappointing breakfast each day to almost every evening meal being over cooked and bland.
Stayed 4 nights in Jun 2023

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the location could not be better for exploring Porters and the sites around the Isle. The setting next to the River Snizort is both beautiful and full of interesting history. The restaurant was also very nice with good food and views of the grounds and water.
Stayed 3 nights in May 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a beautiful old house with lots of charm. But being old, it came with some issues-no lift/lots of stairs and the room was very hot. Due to bugs we could not open the windows. Staff was very understanding and brought us a fan and that helped. The staff was attentive and accommodating.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dennis

Stayed 2 nights in May 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful facility, extremely accommodating staff, great restaurant!
Stayed 3 nights in Apr 2023

10/10 Excellent

Divyank, Lysterfield South

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great heritage property with great views, amazing dinner and Breakfast.. very caring hotel staff… most comfortable bedding… must stay hotel
Stayed 2 nights in Apr 2023

2/10 Terrible

cheri

Stayed 1 night in Mar 2023

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Skeabost House Hotel was an absolute dream stay. It used to be an old hunting lodge and the wood trim is intricately carved all throughout the hotel. The service was top notch and they always went above and beyond for us and the other guests. We had the best dinner there and the most delicious breakfasts that I’m still craving everyday since. It is set in a peaceful and serene location and is very easy to find while traveling . We can’t wait to go back !

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful hotel and location. We had an absolutely wonderful time here. Friendly helpful staff. Nothing too much trouble. Great food and food options. Loved it. Thank you so much. Comfortable room recently redecorated, just lovely. Highly recommend.
Stayed 2 nights in Mar 2023

10/10 Excellent

susan

The staff at this hotel is super nice. Everything was great, dinner was delicious. Rooms are very small and there was no air so got very warm. Breakfast was very good and again the staff is what makes this hotel worth visiting
Stayed 1 night in Mar 2023

10/10 Excellent

Bimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Joy

Traveled with partner
Liked: Staff & service, property conditions & facilities
I liked the heated floors
Stayed 1 night in Mar 2023
Response from Mearns on Mar 9, 2023
Hi Joy,Great to hear you liked our heated floor. I Hope you also liked our new carpet and wallpaper - you were our first guest to experience the latest phase in our continual development program. Hope to see you back soon.Best RegardsMearns and the team at Skeabost Hotel.

10/10 Excellent

Toska

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is elegantly situated on a large piece of land. It's quiet, yet well-located for all the Skye has to offer. Staff was warm and welcoming, as was the fire. Dining options were sophisticated and well-executed. My only wish was that they had some sort of bar nibbles option. We would have liked something with cocktails before heading into dinner.
Response from Mearns on Mar 9, 2023
Thanks for taking the time to review. I shall pass on your kind comment re, our team. Our Chefs put a lot of dedication into their menu and its production - I'm glad you enjoyed it. I trust you arrived home with some great memories from your visit to Skye and I look forward to your return.Best RegardsMearns And The Team at Skeabost.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are stunning but what really made our stay was how lovely and accommodating the staff are. They really took the time to make us comfortable and feel at home. Music choice for the lounge and bar didn’t really fit the aesthetic but other than that, everything was perfect.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, located in a beautiful area of the world. The staff were wonderful and the room was very charming. The only issue was ventilation in the bathroom, but that is understandable in a beautiful old building.
Stayed 1 night in Dec 2022

10/10 Excellent

Richard

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful! We attended a small wedding reception or my son & daughter in -law. We enjoyed the stunning sitting lounge area for canopies which had a working wood fireplace. For our meal we had a separate dining room which was spectacular. he staff is extremely hospitable and their service was exceptional! . The meal was exemplary, everyone loved their meal. As a surprise for the newlyweds, I booked a room (standard) and knowing that it was their wedding night, the manager upgraded the room which was large and very beautiful. I highly recommend this hotel and would without a doubt return here for a stay
Stayed 1 night in Nov 2022

4/10 Poor

Mark, Bath

Stayed 1 night in Nov 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Very comfortable. Restaurant was good. Great location.
Stayed 2 nights in Oct 2022

10/10 Excellent

Christie

Stayed 1 night in Oct 2022

10/10 Excellent

Jesse, Marshall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining and staff. Beautiful property.
Stayed 2 nights in Sep 2022

8/10 Good

michael, Bolton

Stayed 2 nights in Sep 2022

10/10 Excellent

CATHERINE

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel was exceptional. The hotel staff was friendly and accommodating. The restaurant was attentive and the menu outstanding.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Juan Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The benefits where not mentioned at Check -in. Just realized i had complementary drinks too… thats a bit cheeky. Other than that; this place and its staff where WONDERFUL! =)
Stayed 2 nights in Aug 2022

10/10 Excellent

Melissa B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great tiny hotel with minor flaw
We stayed for three nights and had a great time. The service quality was excellent. It’s a tiny hotel and by end of the first day we knew most of the staff by name. Only downside was that the bathrooms were very poorly designed. It must be a combination of not having fans to suck out the humidity and the freestanding suite design, but every time we showered the entire bathroom was completely wet from condensed water, that included the toilet, cabinets, etc. The staff even knew about this because they asked us to keep the door to the bedroom shut or else the alarm would go off. I think they should fix this. Otherwise great hotel
Stayed 2 nights in Jul 2022

10/10 Excellent

graeme

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Friendly staff
Stayed 1 night in Jul 2022

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, the staff was friendly and extremely helpful and the grounds were breathtaking.
Stayed 1 night in Jul 2022

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost was outrageous but I didn’t have any other option at last minute when my original accommodation went out of business.
Stayed 2 nights in May 2022

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms. over-priced
There were so many good things about the hotel. The staff were wonderful, the food was excellent, the downstairs areas were charming, but ... the rooms we had were small, one in particular. This made the accomodation seem over-priced. When mentioned to the staff it seemed as if it was simply bad luck that that was all that was available. If other rooms are bigger then these should not be classified as the same and should be cheaper and the size made clear when booking. There is perhaps a disconnect with Hotels.com. Not sure whose fault that is.
Stayed 2 nights in Apr 2022

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very well done. Limited bar drinks. Staff was excellent, so willing to help. Restaurant was delicious. The room was beautiful.
Stayed 2 nights in Apr 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Skye getaway hotel
Great food and excellent rooms, thoroughly enjoyed our stay
Stayed 1 night in Apr 2022

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff were amazing - nothing was too much trouble and they were really welcoming. Had a wonderful stay
Stayed 3 nights in Mar 2022
Response from John Ellis on Apr 2, 2022
Dear Kristina, many thanks for taking the time to let us know how much you enjoyed your stay with us here at Skeabost House Hotel. We are delighted to here that or staff made you feel welcome and relaxed during your stay. We hope to see you again in the future. Regards John Ellis Operations Manager