Ratings based on 824 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travelerfrom north england

disappointing hilton

Posted Mar 28, 2015
Pros: where it was situated.
Cons: staff, and bathroom
Location: the train station was two minutes away, and the bus from the airport was a one minute walk away. shops where on the door step.
the hilton innsbruck is situated in a really well appointed area, 2 minutes from the train sation. the staff are ok, but dont understand much english. The room itself was clean but cramped with two adults and a child sleeping there. the bathroom was the biggest disappointment with an old shower and a very deep. ath to step i to for you to take the shower. overall ok but had better stays at other hiltons.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bristol

good value for money

Posted Mar 28, 2015
Pros: We liked the location and competent staff.
Location: We found the 72 hour Innsbruck card good value for money, it covered everything we wanted to do and included public transport.
We found the staff very helpful and friendly. We wanted our daugter to have a room next door to ours, the room cleaning took longer than the usual check-in time. We didn't mind as it was our request. We had a light bulb that wasn't working it was replaced within minutes. They gave us a voucher for complimentary drinks. The room has a window that opens wide, a plus for us. The mountain views are beautiful. The location of the hotel is excellent the train station is five minutes walk away the stop before is just two minutes from the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Nice hotel close to town centre.

Posted Mar 27, 2015
Pros: Really clean comfortable hotel. Helpful staff. Central location.
Cons: The only thing I think could be improved on is the air conditioning I like to sleep in a cool room.
Location: Lots of of things to do nearby everything is really accessible and there is a really good transport system.
Really nice hotel in a good location. The staff were really helpful and friendly. We paid to have breakfast every morning which was really good value, there was lots of choice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Belgien

Wochenende in Innsbruck

Posted Mar 25, 2015
Cons: -
Location: Direkt im Zentrum von Innsbruck. Bessere Lage gibt es kaum.
Hotel mit gewöhntem Hilton Standard. Preis Leistung stimmen absolut. Sehr guter Service. Sehr sauber und einfach ein wirklich sehr gutes Kompletparket.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great hotel with amazing views

Posted Mar 24, 2015
I had the most wonderful stay, attentive service, friendly staff, great location and amazing view of the mountains from the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Pros: Location
Cons: We ordered room service, one of the meals didn't arrive. We sent the other back, when both arrived they were cold, not nice
The hotel is in a great location, close to both attractions and train station. The reception staff were most helpful and friendly. One particular lady at breakfast was fantastic and very friendly and spoke to all the guests and offered assistance continually. The rest were ok. The room was good, a nice size and comfortable.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

찾기쉽고 깨끗함.

Posted Jan 12, 2015
와이파이가 유료라 아쉬웠지만 객실도 깨끗하고 역에서 찾기도 쉬워서 이용하기 편했어요. 난방이 덥다 느껴질 정도로 잘돼 추운겨울에도 걱정 없어요.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Hotel convenient for sightseeing

Posted Jan 5, 2015
Pros: see above
Cons: see above
Location: centre of city so good
Room clean and well kept. Breakfast and restaurant good. On the down side, gym far too small and 2 lifts not sufficient for hotel of this size
3 out of 5
by A verified travelerfrom Basel

Zentrale Lage, etwas in die Jahre gekommen

Posted Jan 5, 2015
Pros: - Sauberkeit in den Zimmern - Bemühtes, freundliches Servicepersonal
Cons: - Renovation veralteter Gebäudebereiche - WiFi sollte frei verfügbar sein - Verbesserter Concierge/Empfangsserice bezüglich Restaurants etc.
Location: Zentrale Lage, geeignet für Shopping, Casino im gleichen Gebäude.
Das Hilton lnnsbruck liegt zentral und wir nutzten das Hotel für einen zweitägigen Aufenthalt über Silvester. Die Zimmer sind sauber, das Gebäudeinnere (Lift, Eingang, Frühstücksbereich, Sauna) bedarf aber einer Renovation. Obwohl alles sauber ist, wirkt das Hotel angestaubt und z.T. etwas schmuddelig. Aussderdem ein kompletter Anachronismus: WiFi auf den Zimmern gibts nur für Gold und Diamanetenstausmitglieder bei HHonors - bei den über Europa vielfach veralteteten Hilton-Hotels defintiv kein Verkaufsargument. Der Empfang war nur mässig über (gute) Restaurants informiert. Alles in allem ein akzeptables Hotel, jedoch nicht auf dem Stand, was man von einem Hilton erwarten würde.
5 out of 5
Recommended
for Couples
by Antheafrom Perth

Magical

Posted Dec 30, 2014 on Hotels.com
Fantastic, staff very friendly and helpful. Location perfect for the station. Had a great time, would stay there again.