Ratings based on 812 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

찾기쉽고 깨끗함.

Posted Jan 12, 2015
와이파이가 유료라 아쉬웠지만 객실도 깨끗하고 역에서 찾기도 쉬워서 이용하기 편했어요. 난방이 덥다 느껴질 정도로 잘돼 추운겨울에도 걱정 없어요.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Hotel convenient for sightseeing

Posted Jan 5, 2015
Pros: see above
Cons: see above
Location: centre of city so good
Room clean and well kept. Breakfast and restaurant good. On the down side, gym far too small and 2 lifts not sufficient for hotel of this size
3 out of 5
by A verified travelerfrom Basel

Zentrale Lage, etwas in die Jahre gekommen

Posted Jan 5, 2015
Pros: - Sauberkeit in den Zimmern - Bemühtes, freundliches Servicepersonal
Cons: - Renovation veralteter Gebäudebereiche - WiFi sollte frei verfügbar sein - Verbesserter Concierge/Empfangsserice bezüglich Restaurants etc.
Location: Zentrale Lage, geeignet für Shopping, Casino im gleichen Gebäude.
Das Hilton lnnsbruck liegt zentral und wir nutzten das Hotel für einen zweitägigen Aufenthalt über Silvester. Die Zimmer sind sauber, das Gebäudeinnere (Lift, Eingang, Frühstücksbereich, Sauna) bedarf aber einer Renovation. Obwohl alles sauber ist, wirkt das Hotel angestaubt und z.T. etwas schmuddelig. Aussderdem ein kompletter Anachronismus: WiFi auf den Zimmern gibts nur für Gold und Diamanetenstausmitglieder bei HHonors - bei den über Europa vielfach veralteteten Hilton-Hotels defintiv kein Verkaufsargument. Der Empfang war nur mässig über (gute) Restaurants informiert. Alles in allem ein akzeptables Hotel, jedoch nicht auf dem Stand, was man von einem Hilton erwarten würde.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to the Christmas market but quiet

Posted Dec 20, 2014
Pros: Location, sercice and quality
Cons: Speed for checking in
Location: Very close to the Christmas market, but far enough to enjoy a quiet environment
Very friendly and professional people at the reception desk
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Close to city centre - order breakfast at check in

Posted Dec 15, 2014
Hotel was really central and very close to train station. Staff were really helpful and hostess at breakfast was amazing. I would suggest ordering breakfast when you check in as you save 10 euros on daily price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bracknell, England

Good Hotel with stunning views

Posted Dec 15, 2014
Cons: The only negative was that the free Wi-Fi advertised was only available in the public areas such as reception.
Location: Visit to the old quarter should not be missed. I would also recommend a trip on the funicular to the Hungerburg. Amazing views.
This hotel is ideally situated as far as communications are concerned. Bus F which you can get outside the airport will drop you off at the Triumphal Arch a very short distance from the hotel. We had a room on floor 8 (812) which had stunning views over Innsbruck framed by an all around view of the mountains. As we did not eat in the hotel, I can't comment about this aspect. The hotel was clean and comfortable and the reception staff were both friendly and helpful. The hotel is only a few steps from the start of the main shopping street which leads to the old quarter and the famous Golden Roof all within easy walking distance. The hotel has its own entrance so you don't need to go into the casino to enter the hotel. In all, we had a very pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Liverpool

Christmas Markets in Innsbruck

Posted Dec 15, 2014
Pros: Location, cleanliness and excellent staff.
Cons: The beds - they were hard and did not allow a good nights sleep. There were no tourists brochures on display ( trips out, local attractions etc)
Location: Central location and within easy walking distance of the numerous Christmas Markets.
The hotel is well situated and within easy walking distance of the city's many attractions. The staff were exceptionally helpful and friendly and went about their duties efficiently smiling and welcoming at all times.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tv

Catene di hotel sempre una sicurezza

Posted Dec 11, 2014
L hotel è un Hilton questo basta x descriverlo, sono stato x i mercatini di Natale ed è veramente a due passi dai dalla prima piazza dove si svolgono i mercatini. Consigliatissimo
5 out of 5
Recommended
for Everyone
by A verified traveler

Bell'hotel

Posted Dec 9, 2014
Bell'hotel a 10 minuti a piedi dal centro e dai mercatini di Natale, vicino alla stazione. Letto comodissimo. Ottimo rapporto qualità prezzo. Conigliato.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

便利なロケーション

Posted Nov 8, 2014
Pros: 駅から近く、街中へもすぐで便利。
Cons: Wifiが無料とあったが、公共の場所だけで、部屋ではつかえないという条件だった。要注意。 他の人のコメントにもあったが、バスカーテンがくさかった。
朝食のレストランのスタッフがとても感じよくケアをしてくれた。 3泊したが、2泊した後、テーブルの上に説明もなく大きなボトルの水が置いてあったので、サービスかと思ったら、しっかりチェックアウト時にチャージされた。文句を言うのも嫌だったのでそのまま払ったけど、きちんとした説明が必要では? 昼間部屋にいたら、工事の音がうるさかった。特に説明もお詫びもなかったけれど。昼間はみんな出かけているからいいと思っていたのかも。