Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
It is in the centrum of Innsbruck, very large rooms. Breakfast very good and perfect location. Staff is great.
5 out of 5
Recommended
for Everyone
by Helen from Canada

perfect place to stay

Posted Apr 28, 2014
Pros: Convenient location, lovely staff, gorgeous lobby, wonderful cafe, wonderful European windows.
Cons: I would have liked to have a coffee maker in the room.
Location: The hotel is right in Altstadt, maybe 10 minutes' walk from the university campus and 5 from local attractions. Slopes and trails easily acessible.
This hotel was perfect for me as a conference delegate and tourist. I stayed for 8 nights and everything about the hotel made my stay easier. Don't try to get room service right at dinner time; go down to the restaurant instead. The staff is happy to supply any reasonable request.
3 out of 5
by A verified traveler

Watch out for plumbing!!

Posted Apr 14, 2014
Great location with lovely cafe on the ground level. The shower was so very unrealiable. The water pressure was low and the temperature unpredicatable from freezing to scalding. Everything else was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler from birmingham uk

Centrally located and comfortable hotel

Posted Nov 23, 2013
The Central is in a perfect location for the pedestrian area and the Christmas market. The room was comfortable and the staff friendly. I would recommend it.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Great Hotel

Posted Nov 10, 2013 on Hotels.com
Pity Garage Doors were defective and TV channels not all available but staff were Very good and Restaurant good value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Oct 31, 2013
Central and easy to find. Parking is a little pricy, but it is in the heart of the business district and so close to the historic area of Innsbruck.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Molly Milligan from Canada

Great location, could use better customer service

Posted Oct 29, 2013 on Hotels.com
My room was great, with a very comfortable bed and bedding and the breakfast was awesome. I especially loved the juicer. One of the front-desk staff (the initial woman who checked me in) was not as friendly or helpful as I would expect from her position. Also, when checking out, the credit card machine was down and there didn't seem to be a back-up plan as to how to take credit card payments. I was asked to take cash out at a bank machine, and being from Canada, had issues finding a bank that would take my card. Other then that, I had a great stay and would recommend this hotel. There was supposedly wireless in the room but I could only get internet in the lobby.
5 out of 5
Recommended
for Everyone
by Matt from Louisiana

Great Hotel with a Central Location

Posted Sep 18, 2013
Location: I definitely recommend going to the ski jump at the Olympic Park. The view is well worth the ticket price.
As the name implies, the hotel is right in the middle of the city. The old town is very close-by, and the rest of the city is within easy walking distance. The hotel is very nice, but the room was the smallest room that we had during our vacation through Europe. The breakfast was very good and had a lot of options. The staff was very helpful in recommending places to go and things to see in Innsbruck.
5 out of 5
Recommended
for Families
by Megan from Texas

Excellent hotel for visiting Innsbruck!

Posted Sep 9, 2013 on Hotels.com
Loved this hotel. Clean, friendly, and in an excellent area for visiting Innsbruck or the nearby mountains.
4 out of 5
Recommended
by Paul from Michigan,

Close to center

Posted Sep 8, 2013 on Hotels.com
The staff was very nice but our room wasn't ready when we arrived. It took 2.5 hours. There was no air conditioning but they did give us a room fan.