Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
3.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from San Francisco
Excellent boutique hotel.Posted Jul 9, 2014
Cons: Trainee staff.
Location: Very central, quite nice.
First class experience. Excellent food. Fine accommodations. Experienced staff are excellent, particularly the bar manager. Trainee staff are a disaster, management must focus of this. Trainees were snotty and incompetent.
Recommendedby A verified traveler
Superb HotelPosted Mar 2, 2014 on Hotels.com
The hotel was fantastic. People service and facilities were excellent and in keeping with it's 5 star rating. We paid for the entry level room on the basis that the upgrade prices were in our view excessive. The hotel has spent money on upgrading the third level and upwards rooms but decided against upgrading the entry and first level rooms which I believe is a mistake. At five star hotel level, all rooms should be modern with similar facilities.
for Everyoneby Julian from new york
Great family hotel. not for a young crowd....Posted Feb 13, 2013
Pros: The food is fantastic. The wine selection is great. It is a great hotel with a very pleasant owner.
Cons: Some of the waiters were rude....
Location: location is also great. This was my second year in a row when I stayed @ the hotel...
The waiters need some training in how to better address their guests at the table... and how to better communicate with them. Some of them were quite rude....
by A verified traveler from west of ireland
not 5 star qualityPosted Jul 10, 2009 on Hotels.com
Hotel very old,with dark corridors and old fashioned furniture.Had to ascend steps at main entrance and another set to reach reception with heavy luggage, as no lift available at this level, only from level one upwards.Had to ascend 2 lifts to reach bedroom. which was on level three.Room size OK but no airconditioning.Would not stay here again. On the positive side free internet station on first floor and location of hotel central right in the pedestrion area.