Ratings based on 68 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Noise pollutionPosted Aug 26, 2013
Pros: The location and the receptionist.
We liked the location, but the non stop noise all night made the stray agony. I would not return.
for Familiesby albert from miami
Staff was not polite. Air conditioner did not workPosted Aug 8, 2013
Location: great location. a lot of historic places to go to.
This is my first time, and it will be my last. First, they need to replace the staff, they were not polite. Second, the air conditioners did not work properly. We rented 2 rooms, both rooms had problems with the AC. The only credit I give this hotel is the restaurant. It is very good.
for Everyoneby Jim from South Carolina
Great hotel with a lot of charmPosted Jun 19, 2013
Pros: Charm and the friendliness of the employees
Cons: Everything was great!
Location: Walking distance to everything which made it nice
I would highly recommend this hotel to anyone going to Innsbruck. The employees were very friendly and courteous. They went out of their way to make sure we had a good experience while in Innsbruck.
Posted Feb 10, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Jan 6, 2013 on Hotels.com
for Everyoneby Marla from Lynchburg, VA, USA
Great stay!Posted Dec 3, 2012
A very nice, clean and comfortable room and very spacious. The bathroom was large and very nice as well. Free Wifi! Nice flat panel TV. Good location too!
for Everyoneby Leanne from Cincinnati, Ohio
Slightly disappointing but adequatePosted Nov 26, 2012
Pros: Good location, close to Christmas market, bus line, great restaurants. Staff was extremely helpful and pleasant.
Cons: Bed was very hard. Street noise was a bit loud with windows open - hotel room was hot.
Location: Location was great! One of the favorite things about the hotel.
Positive - staff was extremely helpful, pleasant and accommodating. Less than positive - room could have used updating, carpets, drapes outdated and old - bed was VERY hard, linens were adequate. Bar in the hotel is cozy but very smoky. Overall the hotel needs some updating but it adequate.
for Everyoneby Jimbo from Utah
Good 3 star hotelPosted Sep 29, 2012
Cons: No AC
Quality 3 star hotel. No AC so room was too warm for sleeping well. Pretty basic but nice at 3 stars.
for Familiesby meandpam
Quirky hotel close to old townPosted Sep 29, 2012 on Hotels.com
This hotel is old and quaint. Situated about 20 minutes walk from train station and about 5 minutes to old city. Rooms reasonable size, TV, small fridge, large double bed,soft,spongy, safe, air conditioned, chairs,decorated in an old quirky style. Our room was quiet but couldn't stop light in room from outside our window. Our room faced the rear of hotel we asked for a quiet room. Bathroom newly renovated so nice and clean. Staff very friendly and helpful. Free wifi and don't need passwords like most other hotels. Breakfast very good selection, fresh food. Lots of resteraunts and beer houses in old town and some close by if you don't want to walk.
for Everyoneby Peter from Sydney NSW, Australia
A great positionPosted Sep 25, 2012
Pros: The position was just a short, easy walk to everything. We drove but is reasonably close to train station.
Location: Central location.
3 minute walk to main attractions yet easy to drive to and parking station was almost next door. Parking bay at front can be used to unload but it was easy from parking station which has a lift. Very traditional Austrian hotel with lots of character. We had a comfort double room which was very spacious with a large bathroom. Our room also had a balcony with views to the surrounding mountains. Breakfast was very good by european standards as was the service.