Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Great location

Posted May 26, 2015
Pros: Staff was very friendly
Location: See above
Romantik Hotel Schwarzer Adler is a great location away from the crowds but close enough to walk every where. We walked from the train station and felt safe. We walked to old town and saw several famous sites and did a trip up to a peak of the alps. It cost 30 euros per person but definitely worth it. The views were amazing. The restaurant was very good as well.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Pleasant hotel in good location

Posted May 26, 2015
Pros: Location. Very friendly staff. Clean facilities. Restaurant food was very nice.
Cons: Hot breakfast items should be hot. Bedroom could do with a little refresh and the curtains didn't close!!
Location: Great location to walk into the old town for sightseeing, shopping and cafes. Can also walk to train station for transfers to Swarovski Crystal.
Hotel in great location - easy to walk into centre of old town. The staff were very friendly and helpful. The bathroom had been modernised and was really nice but the room itself could do with some redecoration. No tea/coffee making facilities in the room. The breakfast buffet was reasonable for continental style breakfast but the "hot food" was never hot and wasn't replenished very often. All in all though good value for money.
5 out of 5
Recommended
for Families
by A verified traveler

Top Hotel in bester Lage

Posted Apr 8, 2015
Sehr schönes Hotel mitten im Zentrum. Auch in die Berge sind es nur 15min mit der Nordketten Bahn. Sehr freundliches und zuvorkommendes Personal und die Angebote (Wellness), Bar und Restaurant sind hochklassik. Wahrhaftig ein Romantikhotel - in unserem Fall aber auch mit Kind sehr zu empfehlen!
3 out of 5
by A verified travelerfrom Montreal, Canada

Hotel Romantik à Innsbruck

Posted Feb 27, 2015
Pros: La chambre était belle.
Cons: Il faudrait avoir des tel fonctionnels dans toutes les chambres.
J'ai trouvé difficile cet hotel car ma mère était très malade pendant la période de mon sejour et j'avais besoin l'appeler. Le tel ne fonctionnait pas dans ma chambre et dans aucune chambre. Je n'avais pas du tel cellulaire et je venais de Canada en plus, et il fallait l'appeler en Roumanie. Les gens à la Réception m'ont laissé lui parler au tel de la Réception - je leur remercie mais on ne trouve pas une telle situation ailleurs comme dans les hotels au Canada ou aux EUs.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Perfect Hotel in Innsbruck

Posted Feb 18, 2015
Pros: Everything. It is a beautiful hotel with 500 year history.
Cons: none, everything is perfect.
Location: Need to ride the ski lift to Hungerburg. Catch the lift from Congress station which is at the end of old town on Rennweg st.
We had a wonderful vacation in Innsbruck and this hotel is perfect. The hotel is immaculately clean, the bathroom is white and sparkling! Our room is on the 5th floor and you can see the snow covered Alps and the church nearby. The staff is friendly. You have to include the breakfast when booking the hotel because it is very much worth it! The have smoked salmon, cold cuts, cheeses, pastries, fruits, juices etc. The hotel is about 2 blocks away from old town and about 10 minutes walk to the train station. If this is your first time in Innsbruck and dealing with luggage, it is better to ride a cab to the hotel. It would cost about 7.00 euro.
5 out of 5
Recommended
for Couples
by Meretefrom Væggerløse

Skønt charmerende "gammelt" hotel.

Posted Feb 12, 2015 on Hotels.com
Skønt "gammelt" hotel med charme og en god beliggenhed til den gamle bydel og forretninger og tæt på hovedbanegården.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom United Kingdom

Romantic stay

Posted Feb 6, 2015
Only stayed one night wish it had been longer, lovely room on the top floor with a view of the snowy mountains. Enjoyed an excellent meal in the resteraunt, staff were pleasant and helpful
3 out of 5
Recommended
for Couples
by A verified traveler

Nicht wie erwartet!

Posted Feb 1, 2015 on Hotels.com
Leider nicht wie erwartet! Das gebuchte Doppelzimmer mit Queen-Size-Bett wurde ein Zimmer mit zwei Einzelbetten. Der Fernseher stand in einem Vorraum, weit weg von den Betten. Das Bad war staubig und die Heizung funktionierte dort nicht. Die zwei Bediensteten beim Frühstück waren vollends überfordert, die leeren Sachen aufzufüllen. Der Whirlpool war geschlossen. Das Restaurant und die Lage sind top! Die Angestellten durchaus freundlich. Preis - Leistungsverhältnis aber schlecht. Wir werden nicht wiederkommen.
4 out of 5
Recommended
for Couples
by Danielefrom Brescia

Very good

Posted Jan 11, 2015 on Hotels.com
Good hotel, nice room with old-style furniture, warm bathroom, breakfast buffet is ok. The centre of Innsbruck is at walking distance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Leeds, UK

Charming in every respect

Posted Jan 5, 2015
Location: The hotel is perfectly located just a few minutes walk into the centre of Innsbruck and all amenities.
Our stay at the Schwarzer Adler was excellent. Everything was perfect; the staff, the food, the atmosphere, the room and we would not hesitate to stay there again when we return to Innsbruck.