Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
Very nice old hotel, great breakfast, and very good spa area. The only downside was that the chandelier in the room made noise when people from the room above walked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

A grand hotel that still has style to offer.

Posted Mar 15, 2015
Pros: See above.
Location: See above, the top of Europe is close and easy to get to.
Great location, excellent restaurant for dinner, good breakfast, close walk to train, nice size room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Asan, Korea

친절한 직원들과 고풍적인 호텔 인테리어, 동역과 가까운 위치!

Posted Feb 3, 2015
Pros: 호텔 직원들의 친절한 서비스와 동역과의 가까운 거리.
Cons: 룸 청소시, 직원에 따라 청소하는 것이 다르게 느껴졌습니다. 하루는 청소가 살짝 덜 되었고, 또 다른 날은 정말 깔끔히 정리가 되어 있었거든요. 그 점만 주의하신다면 더없이 만족할 것 같아요.
Location: 융프라우 등반 및 인터라켄 시내 산책.
슈페리어 룸을 이용했습니다. 룸의 상태는 좋았으며, 침대 매트릭스도 푹신하니 깔끔하며 모든 것이 좋았어요. TV 채널도 다양하고 특히 융프라우의 실시간 모습을 모니터 할 수 있어서 매우 좋았습니다. 또한 리셉션 및 식당 직원들의 친절도가 상당히 높았으며, 질문이나 요청에 대한 호응도도 좋았고요. 제가 다소 느린 걸음인데, 제 기준으로 인터라켄 동역에서 도보로 약 7분 소요됩니다. 호텔의 인테리어 역시 제가 좋아하는 고풍적인 스타일이여서 사진 찍는 즐거움도 쏠쏠했고요. 호텔 앞 기념품샵이 자리하고 있어서 편하기도 합니다. 서역까지 걸어가도 산책 겸 무방한 거리이며, 서역으로 가는 방향에 공원이 자리하고 있어서 좋고요. (제가 다녀온 1월에는 스케이트장이 있더라고요 ^^) 암튼 만족하며, 다음에 또 기회가 닿는다면 이용하고 싶습니다. :)
3 out of 5
Recommended
for Couples
by A verified traveler

Pretty only on the outside.

Posted Dec 29, 2014 on Hotels.com
We arrived at Interlaken Ost at 11pm after a train delay, but thankfully the hotel was a straight road down (about 10-15 mins) from the train station. However, when we reached the hotel, there was no porter around (maybe coz it was already late) but the hotel staff didn't offer to help with our numerous luggages either. Very limited in-room dining options available after 12am. Room was way smaller than envisaged (looked bigger in pics); felt that the bedroom could be bigger and bathroom smaller. Heating was not strong enough for the wintry nights. Neighbourhood was pretty dead; most of the life was near Interlaken West. The interior decor of the reception and dining areas were very luxe and charming, but apart from that, we weren't too charmed by the hotel, its rooms or its service. Frankly, we were quite disappointed simply coz it looked way more inviting online.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Dec 27, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by PEIMINGfrom 上海

美景舒适安静

Posted Dec 23, 2014 on Hotels.com
perfect
5 out of 5
Recommended
for Couples
by Odilonfrom Juiz de Fora, BR

Férias 2014

Posted Dec 14, 2014 on Hotels.com
Excelente hotel, localização perfeita!
5 out of 5
Recommended
for Couples
by Odilonfrom Juiz de Fora, BR

Feria 2014

Posted Dec 14, 2014 on Hotels.com
Excelente hotel, muito bem localizado, com equipe atenciosa e eficiente!
2 out of 5
Recommended
for Couples
by Naveen

This traveler left a rating score only Posted Dec 4, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Kimiofrom 横浜

重厚、きれい、おいしい、割引あり、申し分無しのリゾートです。

Posted Dec 1, 2014 on Hotels.com
重厚できれいなホテルでした。部屋も広く目の前にはアルプスの山々が広がります。オスト駅からは徒歩5分程。ウェスト駅のような雑踏ではなく、とてもリラックスできました。レストランのレベルも高いですが、宿泊客は15%offになるので、豪華な美味しい食事が、町中のお店並みの金額でできました。直営ギフトショップも10%offです。