Desk, free WiFi, bed sheets, alarm clocks

Reviews of Americas Best Value Inn & Suites International Falls

2 out of 5
Americas Best Value Inn & Suites International Falls
2326 Highway 53, International Falls, MN

Reviews

8.0

Very Good

Rating 10 - Excellent. 235 out of 805 reviews" "
Rating 8 - Good. 350 out of 805 reviews" "
Rating 6 - Okay. 160 out of 805 reviews" "
Rating 4 - Poor. 39 out of 805 reviews" "
Rating 2 - Terrible. 21 out of 805 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient place to stay
Stayed 1 night in Apr 2024
Response from Shelby on Apr 14, 2024
Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay with us.

6/10 Okay

Dana

Business traveler
Old school motel
Stayed 1 night in Apr 2024
Response from Shelby on Apr 13, 2024
Thank you for taking the time to review our hotel. We have been listening, and have been busy installing carpet and painting. Please be patient with us, as it takes a while to convert an entire hotel. Next time you book with us, ask for an updated room and we would be happy to show you our progress. Some rooms even have fire places now.

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Shelby on Apr 13, 2024
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and we are looking forward to seeing you again.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Jan 2024
Response from Jen on Jan 30, 2024
We are thrilled that you have enjoyed your stay with us and look forward to your next visit!

8/10 Good

Nancy

Stayed 1 night in Jan 2024
Response from Jen on Jan 24, 2024
Thank you for taking the time to review our hotel. We are happy that you have enjoyed your stay with us and look forward to your next visit

10/10 Excellent

Joe

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean, great staf, was a little outdated but would stay here again
Stayed 1 night in Jan 2024
Response from Jen on Jan 14, 2024
We are so happy that you have enjoyed your stay. We have recently started changing out the carpet in our rooms as well as painting. Look for big changes soon!

10/10 Excellent

jeffrey

Traveled with family
Liked: Amenities
Little older but the staff sure was exceptional
Stayed 2 nights in Jan 2024
Response from Jen on Jan 9, 2024
Thank you for leaving a review with us. I am glad that you found our staff exceptional, I am a little biased, but I couldn't agree more with you on that. We have recently started renovations on some of the rooms, adding new carpeting and fireplaces, as well as painting them. We look forward to your next visit with us!

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like family. We felt at home.
Stayed 3 nights in Dec 2023
Response from Jen on Dec 29, 2023
I am thrilled that your stay was just as you expected. We love hearing that you felt right at home here. Thank you for choosing us!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable prices, friendly staff
Stayed 1 night in Dec 2023
Response from Jen on Dec 21, 2023
Thank you so much for choosing our hotel for your stay. We are thrilled that you have enjoyed our hotel and its staff!

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jen on Dec 14, 2023
I am glad you had a great stay! We have been working hard on adding to our breakfast line up, updating the hotel, and giving you the stay you deserve. Thank you for leaving a review!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jen on Dec 14, 2023
We are thrilled you have enjoyed your stay with us!

6/10 Okay

John

Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jen on Dec 9, 2023
Thank you for taking the time to leave a review. I am curious what we can do to make your stay even better. Please don't hesitate to reach out to us.

6/10 Okay

Mark, Eden Prairie

Liked: Staff & service
Back door that you entered the building didn’t lock.
Stayed 2 nights in Dec 2023
Response from Jen on Dec 7, 2023
Thank you for taking the time to review our hotel

10/10 Excellent

ROBERTO

Stayed 1 night in Nov 2023
Response from Jen on Dec 17, 2023
We are thrilled that you have enjoyed your stay with us. We strive for great service, a clean room, and affordable pricing. We hope you choose us again on your next Northern MN stay!

10/10 Excellent

Alethea

Liked: Property conditions & facilities, room comfort
Amazing Experience
Was an amazing experience with delicious and hot breakfast and amazing staff!! We will be back!
Stayed 2 nights in Nov 2023
Response from Jen on Nov 5, 2023
I am thrilled that you have enjoyed your stay with us! We also love our newly expanded breakfast with biscuits and gravy and waffles! We look forward to your next stay!

8/10 Good

Pavel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to this hotel nice restaurant “Chocolate Moose», property is old need some renovation
Stayed 2 nights in Oct 2023
Response from Jen on Oct 26, 2023
I am glad that you brought that up. We just put new paint and carpet in several of our rooms, as well as the lobby. We hear you and are working hard at it!

8/10 Good

Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is indeed best value.
Stayed 1 night in Oct 2023
Response from Jen on Oct 22, 2023
I am happy that you have enjoyed your stay at our hotel. With everything else in the world getting more and more expensive, we love that we can keep our prices low for you. Thank you for choosing us!

10/10 Excellent

SCOTT, NAPERVILLE

Stayed 1 night in Oct 2023
Response from Jen on Oct 26, 2023
Looks like your stay with us was just what you had expected. We are thrilled to hear this. Thank you for taking the time to review our hotel!

6/10 Okay

Sherrie, Redlands

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
No fridge or microwave in room as advertised.
Stayed 2 nights in Sep 2023
Response from Jen on Sep 30, 2023
Our sincere apologies. 95 percent of our rooms have a fridge and microwave. We typically do not guarantee them in our rooms. If I remember correctly, I offered to give you a free upgrade to our King suite to rectify the issue, and you said you were ok. We will certainly strive to make sure you have a fridge and microwave on your next stay. Thank you for leaving a review.

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jen on Sep 28, 2023
Thank you for reviewing our hotel. It looks like you had a positive stay with us. We hope you continue to choose us for all of your Northern Mn stays!

8/10 Good

Arlene

Stayed 1 night in Sep 2023
Response from Jen on Oct 19, 2023
Thank you for leaving a review with us. We are thrilled that you have enjoyed your stay!

2/10 Terrible

Jodi, Thunder Bay

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff. Extremely noisy hotel. Very outdated. Hard bed.
Stayed 1 night in Sep 2023
Response from Jen on Sep 24, 2023
I am very sorry your experience was not as you had hoped for. This week is the annual paper mill shut down. The town fills with contractors that alternate between night and day shift. During the times of shift change, the hotel can be pretty bustling. Beds are difficult. Some guests prefer a more firm bed, and others a soft bed. We try to order in between, but its challenging to find a mattress that pleases all. I hope you would give us another chance to show you what we can do.

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was large, clean and tidy. Breakfast was basic there was no option of toast even! Reception staff were not very friendly and there was no acknowledgement when you entered!
Stayed 2 nights in Sep 2023
Response from Jen on Sep 23, 2023
Thank you so much for leaving a review. I am glad you found your room to be clean and large. We will certainly consider adding toast to our line up of Waffles, biscuits and gravy, cereal, oatmeal, pastries, yogurt, eggs and fruit.

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Jen on Sep 20, 2023
10 out of 10 is our goal, we are happy that we have reached it with you. Thank you for choosing our hotel for your stay!

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jen on Sep 20, 2023
Thank you for leaving a review of the hotel. I am really glad your stay was just how you had expected!

10/10 Excellent

Albert

Stayed 1 night in Sep 2023
Response from Jen on Sep 20, 2023
Looks like you had a great stay! We look forward to your next visit

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023
Response from Jen on Sep 17, 2023
Thank you so much for leaving a review of our hotel. Looks like you had an incredible stay! We love seeing this, and look forward to your next stay with us.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, needs new carpet or flooring. Thanks for the stay
Stayed 1 night in Sep 2023
Response from Jen on Sep 16, 2023
Thank you for leaving a review with us. We are happy that you have enjoyed your stay. We are slowly replacing carpeting in our rooms. We look forward to your next stay with us.

10/10 Excellent

Joy

Stayed 1 night in Sep 2023
Response from Jen on Oct 19, 2023
Looks like your stay was everything you had expected. This makes us very happy. Thank you for choosing to stay with us

8/10 Good

Arlene

Stayed 2 nights in Sep 2023
Response from Jen on Oct 19, 2023
Looks like you had a great stay with us. We look forward to your next visit!

8/10 Good

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a mix up in my reservation, but Jen stepped up and made it right. She was great!
Stayed 1 night in Sep 2023
Response from Jen on Sep 14, 2023
Thank you for taking the time to review our hotel. I am happy that things worked out and that you got to enjoy your stay. It was my pleasure to help you.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jen on Sep 14, 2023
Looks like you had a great stay with us, we are so happy to hear that!

8/10 Good

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Excellent staff and thank you for maintaining excellent pricing.
Stayed 2 nights in Sep 2023
Response from Jen on Sep 7, 2023
Thank you for taking of your time to leave a review. We are so happy that you have enjoyed your stay with us. We work hard at keeping our prices the lowest in town. Everything else in the world is expensive right now, it's great when your hotel doesn't have to be.

8/10 Good

Craig

Stayed 1 night in Sep 2023
Response from Jen on Sep 7, 2023
Thank you for reviewing our hotel. Looks like you had a positive experience with us. We look forward to being your choice again on your next stay!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jen on Sep 1, 2023
We are so happy that you had a great stay. We look forward to your next visit up north. Thank you for reviewing the hotel.

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. The rooms were nicely decorated and clean. It was perfect for the price.
Stayed 1 night in Aug 2023
Response from Jen on Sep 2, 2023
Thank you so much for leaving a review of the hotel. I am so happy that you enjoyed your room and your stay with us. We love being able to provide a clean, comfortable, friendly environment while keeping our prices the lowest in town!

8/10 Good

Daniel, LANSING

Stayed 1 night in Aug 2023
Response from Jen on Sep 16, 2023
I am thrilled that you have enjoyed your stay with us. Thank you for taking the time to leave a review. We look forward to serving you again in the future

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023
Response from Jen on Aug 26, 2023
We are thrilled that you have enjoyed your stay with us and look forward to your next visit. Thank you for leaving a review of our hotel!

8/10 Good

Abizar

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been better
Stayed 1 night in Aug 2023
Response from Jen on Aug 23, 2023
Thank you for leaving a review for us. It looks like your stay was great with the exception of breakfast. We offer oatmeal, cereal, pastries, waffles, fruit, yogurt, juice, coffee, eggs, and biscuits and gravy. Was there an item missing that you would like to see on our breakfast line up?

10/10 Excellent

Gary

Stayed 1 night in Aug 2023
Response from Jen on Sep 14, 2023
Thank you for choosing our hotel for your up north stay! Looks like it had everything you wanted in a hotel. We look forward to your next stay with us

8/10 Good

Gregg

Liked: Staff & service
Hhggh
Stayed 1 night in Aug 2023
Response from Jen on Aug 31, 2023
We are glad that you have enjoyed your stay at our hotel. Thank you very much for taking the time to leave a review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jen on Aug 19, 2023
Thank you so much for reviewing the hotel. We appreciate your time. I am so happy that you have enjoyed your stay with us. We look forward to your next visit

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and amenities were simple but adequate. Good breakfast. Friendly staff.
Stayed 2 nights in Aug 2023
Response from Jen on Aug 16, 2023
Thank you for taking the time to review our hotel. I am glad that you have enjoyed our newly expanded breakfast.

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nothing stands out - good or bad aside from that the airconditioner did not seem to work properly. It is a short drive to get to the stores.
Stayed 1 night in Aug 2023
Response from Jen on Aug 16, 2023
Thank you for your review. We strive for a clean, friendly place to lay your head at the best prices in town. We also love that we are located within 3 miles of the border. We have made a note for maintenence to examine your air conditioner. Please let us know right away in the future, we would be happy to switch you rooms or call maintenence in right away to look at it. Thank you for staying with us

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed at all. Room stunk, very old and outdated. Didn't allow all pets, just dogs. Needs a lot of work. Desperately needs updating and a thorough cleaning. Found roaches and room smelt terrible. Wouldn't stay there again.
Stayed 1 night in Aug 2023
Response from Erika on Aug 14, 2023
I'm sorry to hear that your stay was not a great one. While I'm not sure what you feel you saw during your stay here, I can confirm now that the inspection is done, there is no signs of any bugs...yes, I made sure they inspected under the beds also . Our rooms are inspected and the hotel is sprayed once a month in order to keep from having any issues with bugs. As for the pet issue, it does say on our site, along with the expedia site, and other sites, that we are "dog" friendly. I felt the staff went above and beyond by allowing your cat in the hotel this time even though it is normally against our policy. Rooms get a thorough cleaning every day and as for your feelings that the hotel is outdated... we are working on updating it as we can, but we also strive to keep our cost low for our guest.

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff... Great value for two queen beds and free breakfast
Stayed 1 night in Aug 2023
Response from Jen on Aug 13, 2023
Thank you for leaving a review of the hotel! We are glad you have enjoyed your stay, and our friendly staff. You are absolutely correct, you can't beat our prices, especially if you factor in a breakfast of biscuits and gravy and eggs, and waffles, and and and..... Thank you for staying with us, we look forward to your next visit!

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jen on Aug 12, 2023
Thank you for taking the time to review our hotel. We are thrilled that you have enjoyed your stay here!

8/10 Good

SCOTT, NAPERVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting breakfast to not be good, but, it was fantastic for this level of hotel! Also I liked how boat friendly the property is. Thank you!
Response from Jen on Aug 10, 2023
Thank you for leaving a review of our hotel! Who doesn't love having biscuits and gravy, eggs, waffles, yogurt, fruit etc for breakfast, and for free! Thank you for choosing us for your stay.

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great and very nice staff. Expedia, however, almost ruined our first stop on vacation. They showed a picture and labeled it as having two king beds. Upon arrival, that’s nowhere near what we got, no fault of the hotel. Luckily someone cancelled and we got into a room with two beds instead of one.
Stayed 1 night in Jul 2023
Response from Jen on Aug 10, 2023
I am so glad that we could shuffle things around and get you the room you had wanted. Enjoy the rest of your trip!

10/10 Excellent

Patrick

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
General manager, Erika, was GREAT!! We arrived at 9 am after an early flight from a week of fishing. My partner is a disabled Veteran and she moved us to a ground floor room and let us check in 6 hours early. My buddy wouldn’t have survived sitting in the lobby until after 3 pm. Above and beyond!!
Stayed 1 night in Aug 2023
Response from Jen on Aug 10, 2023
Thank you for your review. We are happy that you could check in early, we try to accommodate everyone's requests to ensure everyone has the stay they want.