Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from ND

Nice hotel

Posted Sep 3, 2014
The rooms were pretty standard for a Holiday Inn Express. The continental breakfast that they offered was great. My son loved all the different options. The only thing I was really disappointed in was the cleaning lady knocked on our door at 8:30 in the morning to see if she could clean which woke me and my son up. I've worked in hotels before and I know they have a list of rooms that have already checked out for the day and if she would have been using that list she would have known we were still in there. But overall, it was a good place to stay.
Comment from Hotel Management
Sep 18, 2014 by Brett, Hotel Management
On behalf of the Management and Staff of the Holiday Inn Express I would like to thank you for your kind words. It is appreciated to know when we have done things right. Sincerely: Brett P. Wood AGM
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Loved My Time Here

Posted Sep 3, 2014
I absolutely loved my room. The king size bed was in a separate room from the sitting room. The bed was comfortable and the spotless linens were especially appealing. The sitting room had a sofa and unholstered chair, plus a desk and cabinet with TV, microwave, and refrigerator. The bathroom was very clean. I was very tired when I arrived, and my room was quiet, clean, and comforting. Although I didn't use the pool, it looked well-maintained. The complimentary breakfast was a cut above some of the continental breakfasts I have had at other hotels. There was a good variety of both hot and cold selections. The breakfast room was large enough to accommodate a good number of guests and was cheerful. The icing on the cake for me was on the morning I was to leave. There had been a mix-up with my airport shuttle request. There wasn't one available. The hotel immediately called a taxi to take me to the airport and paid for it--a $36 trip. All the staff is to be commended for their helpfulness. I will definitely stay here again.
Comment from Hotel Management
Sep 18, 2014 by Brett, Hotel Management
On behalf of the Management and Staff of the Holiday Inn Express I would like to thank you for your kind words. It is appreciated to know when we have done things right. Sincerely: Brett P. Wood AGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, friendly staff, great breakfast

Posted Sep 1, 2014
Staff was super nice and kept the breakfast out an extra half hour for us when we returned from running the Women Rock half marathon. Very much appreciated since we were starving!
Comment from Hotel Management
Sep 18, 2014 by Brett, Hotel Management
On behalf of the Management and Staff of the Holiday Inn Express I would like to thank you for your kind words. It is appreciated to know when we have done things right. Sincerely: Brett P. Wood AGM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
We had a nice stay. The room was very clean and the staff friendly. Breakfast was real good with many choices. We would recommend this hotel to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
it was a very good experience and hope to saty there again soon great hotel
5 out of 5
Recommended
for Families
by Scott from WI

Posted Jul 22, 2014 on Hotels.com
No vent fans in the bathroom was the only negative thing about our stay. There was a switch on the wall labeled "silent fan" but there is no fan. The breakfast had a great variety and good food, very friendly and helpful staff and free shuttle to and from airport and mall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Scrambled. Eggs where not very good. Very dry and tasteless. Other selections were fine. Area was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice stay

Posted Jul 16, 2014
Very nice staff and very accomedating. Rooms were clean and comfortable. Will stay again.
5 out of 5
Recommended
for Families
by Ron from Cherokee

Great rate for a nice hotel

Posted Jul 13, 2014 on Hotels.com
For the price that I paid, the hotel more than met my expectations. Wasn't too far from the Mall Of America, and about a 20 minute drive to the Minnesota Zoo. The room was clean and looked nice. The hotel staff were friendly and helpful. Would stay again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

You're fine to stay here

Posted Jul 11, 2014
Overall great stay. The doors were locked when we tried to enter at midnight, quick ring of the available phone phone and we were checking in. Breakfast was better than average and included. My only gripe, as a smoker the side door where we go in and out didn't lock, anybody could walk right in, great for me upsetting to those that look for more security. Overall 4 out of 5 for this type of place