Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from mn

Sparkly clean!

Posted Aug 28, 2014
Great guest service! We stayed 5 days, everyday was a pleasure. Thank you
2 out of 5
by A verified traveler from Wisconsin

Eh

Posted Aug 25, 2014
Hotel was a convient location. Hotel room not very clean; tub/shower was dirty (brown build up on floor of tub), entire room appeared not well kept. Sheets and towels had stains which could of easily been bleached. Pillows very uncomfortable. Woke up with headache each morning. Bed no very comfortable but I do have bad lower back.
Comment from Hotel Management
Aug 28, 2014 by Don, Hotel Management
I am very sorry that you were disappointed. Normally the reviews about our housekeeping are excellent or outstanding. I am not sure what happened to your room. I did some research the room, and found that it had been occupied by a longer term guest. There is no excuse, but that and the very high occupancy must have made the housekeeper rush the room. We will discuss it at our next meeting. Again, my sincere apologies.
2 out of 5
by A verified traveler

Disappointing

Posted Aug 20, 2014
Pros: The complimentary breakfast was good. The desk girls, especially the one after midnight was so accommodating and pleasant.
Cons: Better beds, pillows, towels.
Location: It was ok. There was an Outback Steakhouse nearby.
I knew we were not getting "the Ritz." They did not put regular coffee in the room each morning. If I made coffee, they left the decaf there for the next day. Pot was not rinsed out. Towels were scratchy. The bed was very uncomfortable, it slumped in the middle. Pillows were not soft. Also, their policy on allowing dogs does not show there is a daily charge for each one.
Comment from Hotel Management
Aug 28, 2014 by Don, Hotel Management
I am very sorry that you were disappointed with our housekeeping. Normally, they do very good. We will be discussing our housekeeping again at the next meeting. I hope that you will visit us again. I promise, we can do much better.
5 out of 5
Recommended
by Tina Hampton from Desloge, Mo

Posted Jul 15, 2014 on Hotels.com
We were arrived in town early and tired from the drive. The hotel staff was helpful allowing us to check in early.
Comment from Hotel Management
Sep 20, 2014 by Don, Hotel Management
Thank you very much for your kind review. I am glad we were able to provide a pleasant stay for you and that we were able to get you in early. We hope that you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2014
Pros: I liked that the room was clean and everything was in working order.
Our stay was great. The room was clean, everything worked. It worked very well for us. The breakfast had enough choices to keep us well fed for our stay of four days.
Comment from Hotel Management
Jul 15, 2014 by Don, Hotel Management
I am glad that you had a pleasant stay. We hope that you will visit us again when you are in the area.
4 out of 5
Recommended
for Personal Event
by A verified traveler from Innver Grove Heights Mn.

Posted Jul 9, 2014 on Hotels.com
It was very good. The Staff was great. I would stay there again and recommend it to anyone looking for a great hotel at a discount price.
Comment from Hotel Management
Sep 20, 2014 by Don, Hotel Management
Thanks for your kind words about our staff. We try our best to insure that all of our guests have a pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to everything mall & twin cities

Posted Jul 6, 2014
No coment, I was visiting my relatives in twin cities. The hotel is not too far from the cities, and it's having a fair price
Comment from Hotel Management
Jul 15, 2014 by Don, Hotel Management
We are happy to be the "extra bedroom" when visiting relatives in the area. We hope you will visit us again.
4 out of 5
Recommended
for Personal Event
by Paul from Wisconsin

Convenient location, reasonable rate.

Posted Jul 6, 2014 on Hotels.com
Clean hotel located close to the airport and my destination. Rates were better than other hotels near by. Gave up a pool to save some money.
Comment from Hotel Management
Sep 20, 2014 by Don, Hotel Management
Many of our guests say they would prefer a nice, clean and comfortable place to say and don't necessarily need a pool. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Jul 4, 2014
Great value for a nice (small) room. Continental breakfast was convenient.
Comment from Hotel Management
Jul 15, 2014 by Don, Hotel Management
Thank you very much for your kind review. We hope you will visit us again.
5 out of 5
Recommended
by Courtney from MN

Great stay

Posted Jul 1, 2014 on Hotels.com
I was very impressed with this hotel. The breakfast choices aren't huge but the food is good. The only issue I had is the people above us acted like elephants. Nice TV, water pressure was good, and the room was clean!