"They listened to my complaint & took care of it."
I'm hyper-sensitive to smells, odors, & any thing airborne. After checking in, I noticed a strong odor centered around the bathroom area. I reported it right away, saying I didn't know if it was the cleaning products or a deodorizing spray (I saw no automatic deodorizers in the room). They told me it was a deodorizing spray used after cleaning the bathroom. They contacted the cleaning staff so that it was not used in our room during our stay. Most people would have thought the smell was pleasant but for me it triggered severe head pain. They were so nice & prompt about fixing my problem. I really appreciated it.
Judy from Minnesota
This golf hotel is located in Okoboji (West Okoboji Lake), near the airport, Brooks Golf Club, Ranch Okoboji, and Higgins …More