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Mitsis Grand Serai Congress & Spa Map Expand Map

5-star luxury hotel in Ioannina with a health club

Airport nearby

Situated near the airport, in the city center, this luxury hotel is close to Ioannina Castle, Anatolis Park, and University of Ioannina Hospital. Area attractions also include University of Ioannina.

Onsite health club

In addition to a restaurant, Mitsis Grand Serai Congress & Spa features an outdoor pool. Other amenities include a conference center and a bar/lounge.

Balconies with views

Guestrooms open to balconies with lake or courtyard views and feature televisions with satellite channels. Other amenities include complimentary high-speed (wired) Internet access, sofa beds, and air conditioning.

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Hotel Amenities

General

In addition to an outdoor pool, Mitsis Grand Serai Congress & Spa provides a health club, a spa tub, and a sauna. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and small meeting rooms. Event facilities include a conference center, conference/meeting rooms, and exhibit space. This luxury hotel also offers a steam room, spa services, and multilingual staff.

  • 24-hour front desk
  • Air-conditioned public areas
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Total number of rooms - 216
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business center
  • Business services
  • Concierge services
  • Multiple large conference rooms
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-out
  • Hair salon
  • Computer station
  • Half board rates available
  • Free Wi-Fi
  • Express check-in
  • Dry cleaning/laundry service
  • Health club
  • Shoe shine
  • Laundry facilities
  • Massage - spa treatment room(s)
  • Multiple small meeting rooms
  • Multilingual staff
  • Garden
  • Restaurant
  • Room service (limited hours)
  • Number of meeting/conference rooms - 10
  • Conference center
  • Sauna
  • Spa services on site
  • Spa tub
  • Steam room
  • Swimming pool - outdoor
  • Wedding services
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Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free Wi-Fi

Room Amenities
  • Balcony
  • Air conditioning
  • Climate control
  • Soundproofed rooms
  • Direct-dial phone
  • Phone
  • Minibar
  • Wake-up calls
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bathroom phone
  • Slippers
  • Bathtub or shower
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Window opens
  • Iron/ironing board (on request)
  • Desk
  • In-room safe
  • Television
  • Sofa bed
  • Rollaway/extra beds available
  • Satellite TV service
  • Free wired high-speed Internet
  • In-room massage available
  • Complimentary newspaper
  • City view
  • Lake view
  • Courtyard view
  • Sofa bed size single
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Dining

Mitsis Grand Serai Congress & Spa has a restaurant on site.

Room service (during limited hours) is available.

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Recreation

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

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Spa
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Body treatments
  • Facial treatments
  • Turkish bath/Hammam in spa
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Policies & Fees

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa

Pets

Pets not allowed

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Caters to families

Caters to groups

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Fees
INCLUDED/NOT INCLUDED IN THE PRICE Internet access is free of charge. Parking is included in the price. Breakafst is included in the price.
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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.