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Reviews of Terrado Arturo Prat

3.5 out of 5
Terrado Arturo Prat
Anibal Pinto 695, Iquique, Tarapaca

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of Iquique
Nice centrally located hotel, very friendly and helpful staff, cool swimming pool area with bar. Pool facing rooms can suffer from the noise, the gym is very basic.

6/10 Okay

Fiorella

Liked: Cleanliness

10/10 Excellent

George, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oassing the nigth between fligths
Hotel near center of town. Completely renovated. Room very comfortable. 42 km. from airport. Excellent food taste and flavor.

8/10 Good

Steve, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodations in the historic heart of town
Friendly bilingual staff greeted me when I arrived very late at night. I was surprised that I was assigned to a room without air conditioning. This was, thankfully, quickly remedied by the staff who reassigned me to a room with air conditioning; but given my arrival after midnight it was frustrating to have to change rooms after I had already unpacked and was desperate for some sleep.

6/10 Okay

Eduardo, Santiago, Chile

Liked: Staff & service
Disliked: Property conditions & facilities
No car parking, beware with first floor rooms
I was very dissapointed when I found out that the hotel does not have parking facilities. They only offer a private parking service away from the hotel and only for the night (bad). First night they assigned me room 131 on the first floor. It was horrible. The room is next to the street and no noise isolation on walls. You could hear everything outside, even conversations at normal level. The street outside has a lot of noise in the night because it seems that poor people live there in the street. Well, any way I claimed to the host and my room was changed for the second night to one of the ones that look plaza, and it was an absolutely different experience. Good for the staff that "solved" my problem.

8/10 Good

Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for business trips

6/10 Okay

Marcelo, Santiago

Traveled with family
Liked: Staff & service
Nos gusto musica y videos en el bar-piscina, los quitasoles, reposeras y mesas son muy agradables para pasar una tarde en la piscina. La limpieza de las alfombras en las areas comunes es horrible, huelen mal y muy sucias en su aspecto. En el comedor el aire acondicionado huele mal e inclusive lo apagaban para que no saliera mal olor. Internet funciona mal, primero estuvimos en una habitacion pequeña, oscura y con muy mal olor, donde internet funcionaba mas o menos bien, luego nos cambiaron a una habitacion hacia la piscina con una terraza muy agradable pero internet no funciono para nada bien. Por ultimo mi hijo se corto el pie en la piscina con una tapa que se encontraba rota hace dias, y cuando ocurrio el accidente basicamente le entregaron a mi hijo alcohol y una venda no sellada (paquete abierto) para que se curara solo. Pesimo proceder, hubiesemos esperado que el administrador o gerente del hotel se ocupara del tema, pero nunca ocurrio. Luego de este accidente el Hotel no le aviso a nadie que el piso de la piscina tiene esta rotura que puede causar accidentes a otros pasajeros. No creo que volvamos a este hotel a pesar que en especifico hay personas que atienden bien.
Stayed 13 nights in Feb 2020

10/10 Excellent

CELSO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

2/10 Terrible

Cristian

Disliked: Room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en plena plaza de armas, linda arquitectura alrededor, fácil para moverse x la ciudad. Hotel antiguo pero cómodo, limpio, muy agradable. Destacable la amabilidad de todo el personal. Y rico desayuno Sólo sugeriría manutención de áreas comunes, renovar alfombras, pintura, ese tupo de cosas. Muy agradable estadía, lo recomiendo
Stayed 4 nights in Dec 2019

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien hotel comodo y central
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção em Iquique
Hotel bom, limpo, cozinha boa, bem localizado
Stayed 1 night in May 2019

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, property conditions & facilities
finde en Iquique
muy grata la atención de todo el personal del hotel, las instalaciones y el restaurante, excelentes.
Stayed 2 nights in May 2019

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 3 nights in Apr 2019

10/10 Excellent

Hyoung Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Gianina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
la estadia en el hotel terrado pratt fue muy grata, el personal es muy amable, las instalaciones muy buenas, quedamos maravilladas me encanto
Stayed 3 nights in Jan 2019

8/10 Good

CELIA

Liked: Cleanliness, property conditions & facilities, room comfort
Desayuno poca variedad, fruta en mal estado. Cecinas destapada. Moscas.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Un acierto para el centro de Iquique
El hotel esta muy bien ubicado, en pleno centro, rapido acceso en taxi a zona franca. El hotel en si necesita una mantencion en algunos aspectos, la chapa de mi pieza quedaba algo trabada. Muy buena piscina ideal para nado. Excelente desayuno, la atencion del personal en general del Hotel es sobresaliente. Debieran urgentemente renovar el sistema de aire acondicionado, ya que es muy ruidoso. Ademas, las ventanas podrian ser de termopanel o anti ruido, pues la ventana que da a calle thompson esta expuesta a ruido de calle, gente discutiendo etc.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
0099fxt
buena infraestructura, mal olor en pasillos
Stayed 4 nights in Oct 2018

10/10 Excellent

Branco Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Carlos

Buena Experiencia
He estado en tres ocasiones en este hotel, personal muy amable, limpio, buen servicio en general. Céntrico, con buen bar y restaurante. Relación calidad/precio, optimo
Stayed 7 nights in Aug 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno

6/10 Okay

Felipe

Hotel razoavél
Hotel antigo. Durante a manha cheira muito a peixe por conta da regiao que o hotel esta localizado. Wifi com pouco sinal no quarto.
Stayed 4 nights in Mar 2018

10/10 Excellent

kyu sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in an area full of cafés and restaurants. Kind staff and spacious and clean rooms.

8/10 Good

Yerka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado secta de muceos .solo la piscina abría que mejorar la manutención el agua poco transparente

2/10 Terrible

Stephan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mooi hotel, jammer van hotels.com
Reservering van te voren gedaan bij hotels.com bij aankomst bleek de boeking niet bekend. Dit was 2 uur s'nachts. Hotel bleek ook vol te zitten. Receptioniste wilde ons ook niet helpen. Toen we hebben aangedrongen was er ineens wel een kamer vrij. Hotels.com geprobeerd te bellen en te mailen echter geen contact. We overwegen om via Facebook een oproep te doen. Het hotel is mooi en de schoonmaaksters zijn zeer hardwerkend en vriendelijk. Het zwembad is fijn!! En de locatie is top! Direct aan het plein. ..

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal, llegue y mi reserva no existía y termine en un hotel de tercera categoria pero por lo menos me recibieron Hoteles.com es muy malo y los hoteles no lo reconocen

10/10 Excellent

Oscar, Arica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar
solo falto tener Pcs

10/10 Excellent

MANUEL, ESTOCOLMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FIN LÄGET
BRA LÄGET, BRA SERVICE, ÄR NÖJD MED MIN VISTELSE.

10/10 Excellent

MANUEL, Estocolmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt
Mycket bra läget, fin städat, stor rum. Bra service.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Kurt

Disliked: Staff & service, property conditions & facilities, room comfort
descepcionante - en toda la habitación ningun vaso, toallas mojadas colgadas, Minibar casi sin nada, aire acondicionado inservible, servicio de recepción pobre...

4/10 Poor

Kurt

Disliked: Cleanliness, property conditions & facilities, room comfort
ningun vaso en la habitación, algunas veces toallas mojadas, el minibar con restos de bebidas, desayuno extremamente pobre - pocas frutas y éstas de bajissima calidad, la climatización inaceptable - chorro de aire direto a la cara en la cama -

4/10 Poor

Roland, Iquique

Disliked: Cleanliness, staff & service, room comfort
Mala atención
Mala atención de los trabajadores no tiene estacionamiento propio y no están preparado para tener el hotel lleno