Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Lot to do with cleaniness

Posted Jan 10, 2014
The room (sheets and towels) didn't feel clean, at that made the experience very uncomfortable. The staff very friendly. Breakfast awful.
5 out of 5
Recommended
for Personal Event
by algo from LAS VEGAS, NV USA

GOOD LOCATION; SAFE AREA

Posted Aug 1, 2013 on Hotels.com
The staff wera extremely friendly, polite and helpful. The rooms and the Hotel in general were clean and always with someone around ready to help. Only to things I did not like about the Hotel. Thet don´t have safe in the rooms and that is neccesary to leave your passport on a trip to the jungle. The one at the front desk was just a box and one supposed lo leave the valuebles in an envelope. The other thing that surprised me was the lack of knowledge by the front desk employees. They have no idea about telephones numbers of the only two airlines that land there or indormation about a nice restaurant etc. A little trainning in this area seems to be in order.
4 out of 5
Recommended
for Couples
by richard from some place oin mexico

not a nice city, amazing nature of amazonas

Posted Jul 3, 2013 on Hotels.com
hotel is overall nice, but the city of iquitos overall is not beautiful like other cities in peru, stasff is helpful, good matress, good AC, very close to downtown like 3-4 min in the mototaxis and cheap like 2 soles to get around, be careful in the tours special atencion in the amazon king sac, they will not get you what you pay, take te tour en the hotel and is cheaper and has excellent guides
3 out of 5
Recommended
for Everyone
by A verified traveler

great staff , good location

Posted Jun 11, 2013
The Staff is super friendly and accomodating .... but the hotel needs a bit of maintainance
2 out of 5
Recommended
for Couples
by sam

Poor location. Bad neighborhood.

Posted Feb 21, 2013 on Hotels.com
Away from town cetner. Near bad pàrt of town. Very little inm the way of restaurants nearby and you wouldn´t want to do much walkiing there anyways.
2 out of 5
Recommended
by Carolyn S

Posted Oct 12, 2012 on Hotels.com
No English speaking staff.
3 out of 5
Recommended
for Everyone
by RT from Australia

Clean and Safe

Posted Sep 16, 2012
Location: Not located in the city centre, but just down the road from Belen Markets. The only place we could find to eat was the hotel. The food was ok.
The hotel is a lot older than the pictures suggest, but in comparison to other hotels we saw on the street, this was clean, comfortable and secure. It is also just down the road from the belen markets. They are currently doing renovations so it is a bit noisy during the day.
3 out of 5
Recommended
by Rich

Trying hard in the wrong part of town...

Posted Jul 23, 2012 on Hotels.com
A decent hotel with staff that try very very hard to make it an outstanding hotel, the Amazon Apart is brought down solely by its location. Situated in a very developing part of the city (all cynicism aside, there is a chicken-butchery on the street running directly perpendicular to the hotel); the hotel is comfortable once inside…but the overall impression is rather lacking. Admittedly, Iquitos is a small town and we paid, on average 2-3 Soles to get anywhere else (restaurants, the river-front, the main square {Plaza de Armas})…so the location isn’t devastating…but less hardy travelers should be ready. As I mentioned the staff really do shine at this hotel, even fighting through the language barrier (my fault for not speaking their language) they went *well* out of their way to be helpful and make our stay enjoyable.
3 out of 5
by EM from Texas

ok but not impressed.

Posted Jun 16, 2012
Pros: was sort of an apartmnet w 2 rooms and 1 bathroom.
Cons: Restaurant had bad food!!!! no hot water.
Location: far from downtown but easy to take a 'motortaxi' to anywhere.
Restaurant had bad food!!!! no hot water. far from downtown but easy to take a 'motortaxi' to anywhere. Service OK
1 out of 5
by A verified traveler from California

False Advertising.

Posted Jan 2, 2012 on Hotels.com
First of all, we were sent an email prior to our stay that detailed all of the amazing amenities that we were supposedly going to have in our room and hotel. Our hopes were brought way up and then shattered. First of all, Amazon Apart Hotel boasts "individually decorated" rooms. If this is the case, then ours was decorated with a leaky ceiling, noisy workers above us, and a minimal approach, not only were there NO decorations at all in our room, let alone flowers, but we had a ceiling that was leaking water and cracks running down the walls with some of the lights not working. Our "king sized tempurpedic" mattress was two twin beds pushed together, there was a huge crack in the middle of our bed! We were only supplied with one towel in our room when we arrived, which is kind of a big deal when you're hot and sweaty in the amazon. When we DID ask for more towels, we were told that "they had run out". We stayed during the off season!!! The room smelled funny, the fixtures and sinks were shotty, wobbly and sketchy. The nieghborhood that this hotel is in, near the Belen market, is the worst of all of Iquitos!!!! It was scary and dangerous. If you're into efficiency and protecting the environment, RUN from this place because there was a three inch gap between the window and the AC unit where hot air just came in 24/7, not to mention swarms of amazonian bugs! The windows in the bathroom were screens that you couldn't close, very very awfully planned and wasteful, PLUS we could see into the bathroom across the hall because there are windows that line the whole shower! We saw a naked man showering!!!! If you want hot water, you have to shower in the morning or else its freezing cold. NOBODY spoke english at reception, and they were very pushy and rude, they tried to make us stay longer to wait for THEIR shuttle when we needed to go to the airport, I had to beg them to call a taxi. The only good part about this place was the really nice waiter at the restaurant and the food was pretty good, but if you're going to iquitos, I don't care what the guide books or ads say, this place is a rip off!!!!! Spend the extra few dollars and stay near the plaza de armas where you know you will get what you pay for.