Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
Great! Very comfortable, clean and wonderful staff.
Comment from Hotel Management
Feb 14, 2015 by Zana, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Aug 6, 2014 on Hotels.com
Comment from Hotel Management
Oct 18, 2014 by Zana, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Families
by A verified travelerfrom Pellston, Michigan

Nice Hotel in Iron Mountain

Posted Aug 5, 2014
Pros: Good price. Very clean. The bathroom and counter space were very large. Beds were comfortable. Housekeepers were very friendly.
Cons: I was disappointed by the size of the pool and exercise room (the elliptical was broken). Staff was fairly nice, but seemed stressed.
Location: Very pretty waterfall close by. Close by many nice restaurants and shops. Interesting historical area.
Hotel was nice- I would stay again. I felt that the staff was not very experienced or helpful. I had to check in few minutes late because the room wasn't ready. Other than that, no big complaints.
Comment from Hotel Management
Feb 14, 2015 by Zana, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. I do want to apologize for the check in process. We take into consideration all of our reviews and how we can improve at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bartlett, IL

Clean, pleasant spacious room and WONDERFUL staff!

Posted Aug 2, 2014
This hotel was very clean, quiet and pleasant. It is conveniently located along Highway 2 without being so close to the road that the traffic feels intrusive. The room was quiet and spacious, with pleasant decor and a large seating area separated from the sleeping area. The bathroom was clean with plenty of room. The hotel staff was extremely pleasant and helpful, and alert for anything that they could do to assist their guests without being in any way obtrusive. This is a very fine line to walk and they do it with aplomb. The complimentary breakfast was very good both days that I was there and varied from one day to the next. The baked items were well cooked without being dried out and there was a sufficient variety of foods each day to satisfy all tastes. All together, I very much enjoyed my stay and would recommend it as an excellent option for anyone looking to stay in the Iron Mountain area.
Comment from Hotel Management
Feb 14, 2015 by Zana, Hotel Management
Thank you for taking the time to complete a review of the hotel. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 28, 2014 on Hotels.com
Comment from Hotel Management
Oct 18, 2014 by Zana, Hotel Management
Thank you for taking the time to complete a review of the hotel. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 11, 2014 on Hotels.com
Comment from Hotel Management
Oct 18, 2014 by Zana, Hotel Management
Thank you for taking the time to complete a review of the hotel. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
by A verified travelerfrom Dearborn, mi

Posted Jul 1, 2014 on Hotels.com
No complaints at all. Staff was friendly and very helpful. Rooms were what I expect from a Country Inn.
Comment from Hotel Management
Oct 18, 2014 by Zana, Hotel Management
Thank you for taking the time to complete a review of the hotel. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MInn

Over night stop over

Posted Jun 22, 2014
Pros: rooms , breakfast
Cons: pool cold hot tub over chlorinated burned your eyes after a few min no towels In pool non gest in pool area
Location: had to walk across the main highway to get some thing to eat didn't want to drive as we travel on mototcycles and had a 525 mile day
newer facility parking wraps around it great breakfast choices fair coffee seems like no hotel in Michigan makes a good cup of coffee got a copy of the room charges from hotel and was showing a 20.00 difference per room and we had 2 rooms less than I paid on Expedias site so 40 $ over charge called expiedia and was credited 22.00 and change no place on hotel side of highway to walk too to eat had to cross heavy traffic didn't feel like driving after 525 miles on motorcycle 2 different familys at hotel had local family and kids there using pool so was crowded kids jumping in pool right by you so not very relaxing
Comment from Hotel Management
Feb 14, 2015 by Zana, Hotel Management
Thank you for taking the time to complete a review of the hotel. Thank you for your comments I want to apologize for the pool being over crowded due to swimmers from the local area. Our location is a little difficult, with nothing being on our side of the street and having to cross a main highway to get to any of the restaurants. We do appreciate your review and will take all of your comments into consideration. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by Lindafrom AL

Exceptional hotel

Posted Jun 9, 2014
Pros: The friendly professional staff, cleanliness and wonderful breakfast.
Cons: No improvements needed.
Location: Everything is close by like shopping, site seeing and great food. It's in a great location.
I always stay at Country Inns when possible. The stay in Iron Mountain was exceptional. The staff went out of their way to make us feel at home.
Comment from Hotel Management
Feb 14, 2015 by Zana, Hotel Management
Thank you for taking the time to complete a review of the hotel. We are thrilled to see that you enjoyed your time at the hotel. So glad to hear that the staff made you feel like the hotel was a home away from home. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 22, 2014 on Hotels.com
Comment from Hotel Management
Oct 18, 2014 by Zana, Hotel Management
Thank you for taking the time to complete a review of the hotel. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!