“Excellent Hotel for a holiday in Ischia”

We stayed at this hotel for a week in July 2007. The hotel staff were helpful, courteous, and were all excellent English speakers. The concierge service was particularly helpful with a great knowledge of the island and loacality, we booked several trips through them. The room was comfortable, clean and air conditioned. Hotel facilities were centered around Ischia's reputation for thermal springs, spas etc. and had numerous pools, extensive spa and beautician services and a basic gym. Breakfast was included and was a full continental with cereals, breads and spreads, croissants a variety of muffins and cakes and plenty of fruit. So no problems satisfying even a fussy 4 year old. Food in the hotel was more expensive than a similar quality elsewhere so we tended to eat out, although the Wednesday night buffet is not to be missed. There is a great pizza / pasta restaurant just next door (Da' gaetano's). The hotel is located about a mile from the main town of Ischia Porto so it's easy to walk although buses are regular and cheap.

“A UNCOMMON MIX”

Not located in a centric or attractive location. Use of public transportation, taxi is absolutlely neccesary if you which to enjoy the island offerings. A bus stop is located around 300 meters from hotel and also a very good restaurant. Some shopping spots near the hotel and a middle school located right in front of it. Location is not the best. The hotel presents very nice gardens and the room are spread all over the property. A lot of privacy due to the foliage. There are several pool (terme) for enjoyment and kids playground that requires serious maintenance. The rooms and beds are not confortable and the rooma are in decay.Not very well maintained and not very well cleaned. You might find yourself with neighboors living on top of your room so be specific with your request. Some of the rooms have insect problems so be aware. Staff was helpful and promtly moved us to another room. Parking is limited and locted at the back of the hotel approximately 2 blocks away. Access is granted via electronic gate and you must ring the buzzer to get in. Continental Breakfasft was good but not organized. Staff was friendly most of the time. Overall, a fairly good spot to relax but a lot of room for improvement. Check in process might be long most of it done via paper. Can do better...

“Disappointed!”

The review/profile of this hotel on Expedia and by a previous guest was very positive, and it sounded just the sort of place I was looking for. Unfortunately, I was disappointed. I travelled on my own, looking forward to a week of good food, friendly staff, excellent spa treatments and relaxation. Whilst the food at the hotel was good (although much much better at the restaurant next to the hotel) and the pool was a nice setting, the treatments were very disappointing and I can't say the staff (in the main) were anything other than luke-warm. I booked a trip to Capri, and was assured by the concierge that this would be an "English-speaking trip" none of the guests on the trip spoke English and the guide spoke very little. I ended up being transferred on to a Cosmos bus to complete the trip so that I could find out a little about the history and traditions of Capri. The hotel was fairly noisy and one guest insisted on playing his extremely loud ghetto baster at the poolside every day. The staff would look at him but say nothing. It was quite disruptive for those of us who just wanted to read and relax.