Terrace/patio

Reviews of Hotel Gemma

3 out of 5
Hotel Gemma
Via Castiglione, 3, Casamicciola Terme, NA

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 126 reviews" "
Rating 8 - Good. 56 out of 126 reviews" "
Rating 6 - Okay. 9 out of 126 reviews" "
Rating 4 - Poor. 3 out of 126 reviews" "
Rating 2 - Terrible. 0 out of 126 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Stayed 3 nights in Oct 2023

10/10 Excellent

Maureen E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything!!!
Stayed 6 nights in Oct 2023

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and offered water and gave recommendations. The breakfast was really good. We appreciated that the room was so quiet especially after coming from Rome and Naples.
Stayed 1 night in Sep 2023

4/10 Poor

KA WAI YVONNE

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The good things are the view is nice with the seaview in my room and the breakfast experience However, the staffs are so quiet and you cannot feel any hospitality. The vibe is bored which I was expecting family run hotel will be more welcoming. The hotel is very old style The hotel didnt mention any parking fee at the beginning but when we check out it was €5 per day which I dont mind to pay but they should mention before
Stayed 2 nights in Sep 2023

8/10 Good

Dilara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sweet boutique hotel in very convenient location (around 10 mins from the port). They had pool with thermal water so no need to pay for thermal water park and go there. Staff very helpful and friendly.
Stayed 2 nights in May 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Great view and service the room we had was little dated
Stayed 2 nights in Jul 2022

8/10 Good

Lisa, Island

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Except that we never figured out how to lower the air conditioner, we had a great time. The breakfast and pool were lovely. The hotel staff was very helpful with advice, restaurant suggestions, bus tickets and responsive to our requests for help.
Stayed 3 nights in Aug 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Casamicciola for service
A greay family run hotel with first class service. Great choices for breakfast, healthy lunches and fantastic Italian cuisine fo dinners. Sea view room was perfect and good size pool added to the trip. Bus stop nearby to take you around the whole island of Ischia.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in May 2019

6/10 Okay

Les L

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant Sea View
This was a nice, quiet, comfortable room —the “Partial Sea View” was ok in part of the room but beautiful from the patio. The bed was comfortable but the split in the middle was very noticeable. Breakfast was nice and the staff was very pleasant. The bus stop is very nearby, so it’s easy to avoid those €15 cab fares. (Don’t bother trying to buy a day pass.) The hotel restaurant was closed and since the hotel is a bit remote, meals were somewhat of a challenge—especially since we got one day of terrible storms and got drenched going out to eat. Our trip was at the very end of the season, so the experience would undoubtedly have been better before late October, so you can fully enjoy the hotel amenities and the island.
Stayed 1 night in Oct 2018

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Family run Hotel
Positive: Nice Family Run Hotel very well located walking distance to Casamicciola. Very friendly Hotel staff Large swimming pool Highly recommend to book one of the room with sea view with large private terrace. Dinner is very tasty with homemade pasta and fresh fish every evening at very reasonable price. Possibility of spending the day in a thermal spa at a discounted price (O Vagnitiello) Negative: Nothing except maybe more variety for breakfast.
Stayed 7 nights in Jul 2018

10/10 Excellent

Iain, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. - near beach and bus - great view from the terrace
Stayed 1 night in Jul 2018

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly local hotel
Friendly local hotel good mix of guests from a range of countries. Staff spoke some English which was a surprise as not usual in Italy and were very helpful with using the public transport and the local area. Great pool area with a jacuzzi that was never too full and so was relaxing. Made a great base for visiting the island. Had my evening meal at the hotel twice and was great value for money and very tasty.
Stayed 5 nights in Jun 2018

8/10 Good

Adrian, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent eight days there last week
An unusual hotel constructed on a number of floors connected by stairs and walkways. Access to the roofs for sunbathing and wonderful views. A lovely swimming pool (always warm) and pleasant surroundings. The best thing about the hotel is the family who own and run it. They can't do enough for you. The hotel only served breakfast and lunch and dinner involve a bus ride if you don't hire a car. If you do hire a car you'll need strong nerves to avoid the locals on their scooters all of whom have a death wish.
Stayed 8 nights in Oct 2017

6/10 Okay

julie, Wales

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay, views to die for.
After reading reviews of this hotel I knew it would be a good choice, the hotel is run by a lovely family, who are welcoming, Domingo on reception spoke perfect English, and gave us information about the island and how the logistics work, he was also able to give us vouchers for the thermal park which we took advantage of. The room was large with a wonderful sea view, very basic and the towels had seen better days, the pool area offers plenty of sunbeds, and a thermal jacuzzi, this is a very romantic hotel with small courtyards and fruit trees growing around the area. The hotel is located at the top of Casamicciole Port, 15 minutes down hill to the beautiful town, 20 minutes up along the sea front, but the bus stops right outside the hotel, but be prepared to battle with the crowd, ischia port is more 40 minutes walk down hill, and we took the bus back every time, there is a fruit and Veg shop opposite the hotel and a supermarket about 7 minutes all away, there's a great Pizza restaurant next to the supermarket which e ate there twice, €3.50 for a Napoli Pizza, can't go wrong! the only two things that let this hotel down was the breakfast and lunch (we didn't bother eating at night based on the lunch we had) and the bed was extremely hard. Other than that, a great hotel for our budget. I would come back.
Stayed 6 nights in Sep 2017

10/10 Excellent

Philip, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
A great family hotel where they really look after you. Go for half board as the dinners are great value. Bus stop outside hotel and buses can take you all over Ischia. Boat trips daily are good value. Best beach is Maronti , bus 5 from the bus station. Castliglione thermal park is a short walk and the hotel gives a generous discount on entry price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel friendly staff good breakfast + good restaurant nearby. About a 15 - 20 minute work to main harbor area

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay on a beautiful island

8/10 Good

Eileen, England

Liked: Cleanliness, staff & service
Lovely friendly staff.
Old fashioned furnishings. Needs makeover. Staff excellent. We were robbed on a bus and without the help of Niko and family we would not have coped. Can,t say enough good about family and staff. Hotel a bit away from beaches and restaurants need to use buses or transport. Very busy road which never stops. Would stay again particularly if facilities updated. Food good but a bit boring.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice stay with helpful staff, good value
Spent 3 days here and when it was raining one night they sent out for dinner for us. A trip round the island was organised too at a reasonable cost. Will definitely be going back there

8/10 Good

Asli, New York

Liked: Cleanliness, staff & service
nice budget hotel
The hotel was conveniently located 15 mins away from the ischia port by bus and 10 mins walk from a nice private beach and bars. The staff was helpful and the rooms were clean but do not expect anything fancy. We stayed in 2 different rooms, which both had a great view of the sea.

10/10 Excellent

Lucy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
The hotel staff were lovely, welcoming, friendly, always looking to help! The advice given on where to go/what to see was not very good, but I suppose that is a matter which is dependant on the person! The rooms were perfect, exactly as described, not fancy but clean, comfortable and kind of quaint. The breakfasts were delicious! With a lack of menu it was originally a little confusing as to what was on offer but when we worked it out it was delicious! Breads, hams, cheeses, omelates, as well as many other things! The interior was similar to the rooms, it was really lovely! The pool had thermal water so it was warm and salty which originally we did not like, but when we realised this was the case everywhere on the island and the water makes your skin soft and lovely we quickly changed our opinion! On top of everything, the wine was lovely and only 5euros for a litre!!!! The nearby town of Ischia Porto is nice, but if you walk a little further to Ischia Ponte it is much more worth it! Casamicciolo on the other side is also nice but again if you continue to Lacco Amano, it is worth it! In Lacco Amano there is a lovely restaurant called Kalinikta which is DIVINE. Also this town has the wonderful spa Negumbo. Further around the island, San. Angelou is beautiful!!! The bus goes all the way around the island, you must have a ticket which can be bought from reception but it is not necessary to stamp it giving you free travel!!

10/10 Excellent

Fiona, Beckenham, Greater London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families with teenagers
We had a lovely relaxing holiday and spent most days around the pool which was very clean with plenty of sunbeds. We had two rooms and both were of a good size and very clean. The staff were really helpful. The location was good with a bus stop outside. This is a lovely island and a great hotel with breath-taking views and we would highly recommend it.

10/10 Excellent

Sebastiano and Nisha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel Gemma!
Our second stay at Hotel Gemma, after our honey moon in 2011. We returned in June 2013 for our wedding anniversary and the family running the hotel is still the same, with still the same warm and nurturing atmosphere. Very enjoyable swimming pool with spa water (your skin stays so beautifully smooth). Brilliant location for local transports with bus stops at the doorsteps. And then, just outside the doors, there is the fantastic Ischia island. Very recommended.

10/10 Excellent

Kari, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one - reasonable distance to the places
I spent one week at Hotel Gemma in the middle of May 2013. It's a nice family-run hotel between Ischia Porto and Casamicciola Terme. Staff is friendly, helpful and really dedicated to run the hotel. Room was clean, and with balcony which was nice. Nice view from the roof terrace! Breakfast was included to the price and it was very good: regular stuff from buffet (bread, butter, jam, yogurt, coffees, fruits...), other things like eggs, ham, cheese and/or tomatos comes by request. Nice dinner restaurant in the hotel, other ones within reasonable walking distance. Bus stops next to the hotel, walking distance to Ischia Porto ~2 km and to the port of Casamicciola Terme ~1 km. Please note: buses are always full - and it means f-u-l-l: principally there are no seating places available. And the island is (obviously!) quite hilly, so if your legs are not in good condition, maybe it's better to choose another hotel, closer to the center of Ischia. To me this was one of the best price/quality ratios I've ever been in western/southern Europe.

10/10 Excellent

Carole, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely family run hotel
Lovely friendly hotel,great food,personal service. Enjoyed the thermal pool. Will definitely return.

10/10 Excellent

Nate, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities
Very Helpful!!
This was my second visit to this lovely family run Hotel. I stayed here for a night on a short business trip to Ischia. Marco and his brother were super friendly and spoke decent English, which in the end was a huge help. I was in a tricky situation with catching an auto ferry to Prochida. There was a obvious miscommunication between me and the ticket agent. The staff at the hotel drove me down to the port and spoke to the agent to diffuse the situation. They also made several phone calls for me to help with my work and accommodations. This place is beautiful and clean. The restaurant was not open at the time of my latest stay however, the first time I was there I ate from the restaurant and it was delicious. My advice is stay here!! I will definitely be back.

8/10 Good

Claudio, Boston, RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
This was a nice vacation away from everything. I would recommend staying that this hotel. The people are friendly, the food is good, and the location is perfect.

10/10 Excellent

Anthony, Eugene, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service great Hotel
The owners are a small family that work the hotel togather. They take great pride in the hotel and it shows. I haven't a bad word to say about the place. Just great all around. The swimming pool is steller. The view from our room was stellar. The service was stellar.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here. we were given a sea-side room because there was an opening. the onlything that was not ideal wasw that there was a confusion with the payment. different websites gave us different information about renting a double room for 3 people..we ended up having to pay more than we thought for the third person.

10/10 Excellent

Aine, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gemma is a little Gem
Really enjoyed my stay in hotel Gemma, we had requested a sea view and got one. The room was a good size and the air conditioning very quiet and effective. The staff were really friendly and attentive. They even threw a party for all the hotel guests and friends for the fiesta.

10/10 Excellent

Ray, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we went, can't wait to go back
Had a fantastic holiday, Franco and Rita made us so welcome, we felt like family. Nothing was too much bother. The hotel has some spectacular views from its multi terraced roof and its restaurant terrace where we spent many hours using the free broadband connection showing our friends and family the views of the bay of Naples via web cam. This is only a 3* hotel but it feels far superior with its personal service. The room was pleasantly presented, clean with en suite bathroom and plenty of socket outlets. We were treated to an evening meal while we were there, At no extra cost. Central Casamicciola is a short walk away and the bus service to all parts of the island stops outside the hotel.

10/10 Excellent

Håvard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

Johan

Stayed 2 nights in Oct 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes einfaches Hotel. Gepflegte Anlage. Kleine Zimmer. Lage etwas abseits. Fußläufig alles im Ort erreichbar. Mit dem Bus kommt man überall auf Ischia hin.
Stayed 4 nights in Sep 2023

8/10 Good

Tine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice simple hotel
Nice simple hotel that doesn't promise you more than you get. The breakfast it not the most exciting thing. The pool filtrering system is like many other places in Italy not up to date (i guess) so they make you ware a swimming cap in the pool. The staff in the reception was very nice and helpful 10🌟 service. You can walk to the nearby restaurants, but i am glad we had a car to explore the beautiful island og Ischia
Stayed 3 nights in Jul 2023

10/10 Excellent

Gunter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das familiäre Flaire ist sehr nett. Betten sind für Hotelbetten sehr gut.
Stayed 10 nights in Jul 2022

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison familiale très agréable
Stayed 7 nights in Apr 2022

10/10 Excellent

Ilona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super termální bazén
Super termální bazén, velmi přátelský a vstřícný personál - rodina, rodinná atmosféra, hotel přímo u zastávky autobusu - velmi praktické.
Stayed 7 nights in Oct 2021

10/10 Excellent

karin elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicemindede og god pool og spa
Meget servicemindede. Receptionisten brugte 15 min på at sætte varme på aircon til mig en kølig aften. Kom endda og tilbød ekstra tæppe, men da havde jeg allerede fået en rigtig dyne. Der bliver gjort meget ud af at efterkomme alle ønsker til morgenmaden, der serveres individuelt til bordet (coronahensyn) -alt fra omelet, spejlæg,skinke, ost, brød, marmelader, frugt, kage, juice, kaffe, chokolade....mmm Pool og spa er rigtig gode. Vidunderlig udsigt.
Stayed 7 nights in Oct 2021

8/10 Good

Giuseppe Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ischia
Camera con vista con grande terrazza . Buono il servizio e personale disponibile e gentile. Buona la colazione. Piscina all’interno . Terrazza panoramica. Da rivedere su piccoli particolari.
Stayed 7 nights in Sep 2021

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel servicial
Hotel familiar muy buen ubicado (hay que recordar que para la isla es necesario coche para hacer buena visita ), tiene una parada de autobús al lado. La piscina y las vistas son muy bonitas.
Vista desde la terraza de noche
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Kleines Hotel direkt an der Straße zwischen Casamicciola und Ischia porto. Bushaltestelle 100 m( falls er mal anhält). Zimmer sauber, einfach und etwas in die Jahre gekommen. Warmer Pool und Jacuzzi mit Tgermalwasser. Reichlich Liegen, schöne Dachtereasse. Frühstück war gut nur die Plastikbecher haben gestört. Rezeption und Personal freundlich und hilfsbereit. Hotel ist etwas hellhörig. Insgesamt guter Ausgangspunkt für einen Kurzurlaub auf Ischia. Fähre in Casamicchiola zu Fuß zu erreichen. Fähre in Ischia porto mit Bus oder Taxi. Super Preis- Leistungsverhältnis : 160€ für 2P und 4ÜF. Tipp Restaurant: Il Cantinando in Casamicchiola - unbedingt hin gehen.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
La struttura è una buona posizione a Casamicciola, bello il panorama e la terrazza per la colazione
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir wurden sehr freundlich empfangen. Die Aussicht ist hervorragend und die Zimmer sauber und komfortabel.
Stayed 3 nights in Jun 2019