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Good location being a few minutes walk from the old town and restaurants being especially close to some Michelin star establishments. The secure parking underneath the hotel was really useful and easy to get into the hotel from there. The staff were faultless and very good at their jobs.
Hotel was ok for a quick stop over. Wifi wasn’t working. Bed side lights not working. It is on a main road so is very noisy. I doubt I’ll stay here again. Room was clean and comfortable, shower large was good water pressure.
Excellent hotel for the money paid. Located in the historic old town.
Jorge
Stayed 1 night in Jun 2023
2/10 Terrible
Prabhat
May 2, 2023
Prabhat
Stayed 1 night in Apr 2023
10/10 Excellent
Simon
Feb 26, 2023
Simon
Stayed 1 night in Feb 2023
6/10 Okay
Steve
Sep 7, 2022
Let down by the town
The hotel was let down by the town and the lack of meals other than breakfast . Situated on a very busy corner of 2 main roads it is very noisy . The views from our front facing room over the Rhone was some compensation . If you are using this as a stop over to the south, don’t …
Steve
Stayed 1 night in Sep 2022
10/10 Excellent
Kevin
Aug 16, 2022
Kevin
Stayed 1 night in Aug 2022
Response from Elfida on Aug 17, 2022
Bonjour Monsieur,
Nous vous remercions de nous faire part de votre avis formidable suite à séjour parmi nous.
Votre satisfaction est notre plus belle récompense.
Au plaisir de vous revoir pour une nouvelle expérience parmi nous.
Cordialement,
pretty descent ibis - no major complaints. however, this is the second time I've booked an French ibis on expedia and the hotel couldn't find my reservation. Last time I ended up paying twice and had a hard time getting a refund. And this time they eventually found it, but the check in was not smooth.
Very clean, confortable and stylish modern hotel. It has all the expected standards from this brand. Near the best restaurants, just next to old town. Nice rooms with river view.
hotel was in renovations, in case I knew it before I wasn't booking this hotel!!!! why I didn't had this important information once booked?!?!?!?
Verified traveler
Stayed 1 night in Jan 2019
Response from Le Service réception on Jan 26, 2019
Madame, Monsieur,
N'ayant pas votre nom et donc pas votre date de séjour, il nous est difficile de vous répondre de manière précise.
Néanmoins, sachez que nous sommes désolés que votre séjour ne se soit pas déroulé comme vous le souhaitiez.
Nous ne nous a pas été possible d'afficher cette informations sur certains sites, hormis les réseaux sociaux et notre mail.
Nous espérons néanmoins avoir le plaisir de vous revoir et ainsi vous faire découvrir notre nouveau décor.
Bien cordialement
2/10 Terrible
David
Dec 22, 2018
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointment in IBIS Vienne
We were very disappointed with this hotel. Generally it was ok BUT when we arrived we discovered the bar and restaurant was completly closed for refurbishment.
Surely we should have been informed of this as made made the reservation. We booked it for convenience as we had driven for 8 hours so was looking for something which had 24 hour facilities.
We were quite annoyed to discover the main part of our package was completely closed down.
I am going to make a claim for a refund.
This is a nice hotel for this categori. It is close to the city. If you come by car it is a little difficult with parking. the staff is friendly and helpful
Extremely helpful staff both when I arrived in the early hours and the next morning. Great breakfast- real fruit juice and wide selection. This hotel is only a short walk from the Museum of Roman Remains and the extensive Archeological site. Easy access from the Autoroute and easy to get back to the Autoroute and by the National route. Very limited hotel parking but city car park opposite.
Easy check in. Secure underground parking at €9 per night. Didn’t use the restaurant but it was an easy stopover on the way down to the south of France. Clean and very comfortable room. Good value and location. We would stay again.
Elle
Stayed 1 night in Jun 2018
8/10 Good
Verified traveler
Mar 20, 2018
Liked: Staff & service, room comfort
Hotel Ibis is ok
Location is not great but otherwise a good stay
Verified traveler
Stayed 1 night in Mar 2018
Response from Le Service réception on May 4, 2018
Madame, Monsieur,
N'ayant ni votre nom ni vos dates de séjour, il nous ai difficile d'être précis dans notre réponse.
Nous sommes néanmoins heureux que vous ayez passé un bon séjour parmi nous.
Notre hôtel est situé à l'entrée du centre ville touristique de Vienne et ses nombreux monuments d'époque romaine.
Au plaisir de vous recevoir de nouveau prochainement,
Ideally placed for the Gallo Roman museum and site across the bridge. Next to the museum a good brasserie open Monday nights. Ibis has good safe underground parking at a reasonable price but book to ensure your place. Plenty of breakfast options and a selection of light snacks. All Roman sites within easy walking distance. Road noisy but close your window and get reception to set air conditioning to your required comfort level.
annie
Stayed 2 nights in Sep 2017
Response from Le Service réception on Sep 18, 2017
Madame
Nous sommes ravis de lire votre commentaire.
Comme vous l'indiquez, nous sommes situé à l'entrée du centre ville ce qui permet d'accéder aux différents monuments touristiques de Vienne à pied.
Par ailleurs, nous sommes ravis que vous ayez apprécié la qualité et le choix de notre buffet petit déjeuner
Au plaisir de vous recevoir de nouveau très prochainement,
Bien cordialement,
Le Service réception
Friendly welcome, nice staff, good breakfast, good location
Noisy street, cockroach in the bedroom, tiny entrance to the parking
Per
Stayed 1 night in Jun 2017
Response from Ibis Vienne St Louis on Jun 26, 2017
Madame
Merci pour votre avis.
Même si notre hôtel est récent et bien isolé, pour un prochain séjour, n'hésitez pas à demander une chambre côté cour, en fonction de nos disponibilités nous pourrons vous en attribuez une.
Par contre, nous vous confirmons que nous n'avons jamais eu de cafards dans notre établissement. Nous avons fait une inspection et nous n'avons trouvé aucune trace. Peut-être était ce plutôt un insecte extérieur.
C'est avec plaisir que nous vous accueillerons de nouveau lors d'un prochain séjour
Bien cordialement,
Le Service réception
We booked an affordable hotel to be able to spend money on a nice restaurant in Vienne. The rooms are simple but nice and ours had a wonderful view worhty of a first class hotel. The staff was lovely and helpful.
Elisabeth
Response from Ibis Vienne St Louis on Apr 8, 2017
Madame
Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel, notement le confort et le personnel.
C'est avec plaisir que nous vous accueillerons à nouveau lors de votre prochain passage dans notre ville.
Bien cordialement
Le Service réception
8/10 Good
Marcus
Nov 7, 2016
Liked: Property conditions & facilities
Easy to locate
The hotel is central but also close to the main road which is a little noisy.
Cycling around Europe. Weather has been very hot, and extremely windy. Was great to get into a cold room and wash the dirt off. Hotel a 2min walk from very historic stuff.
We stayed in Vienne overnight in particular to visit the Roman sites and the excellent Musee Gallo-Romain. Vienne is a compact interesting town, with everything in easy walking distance. The hotel is conveniently placed on the edge of the centre, although the adjacent road junction is a nightmare for a visitor. The staff at the hotel were very helpful, allowing us to leave our car in the hotel parking (overnight charge 5 Euros) until the afternoon on the day that we were leaving.
Clive
6/10 Okay
TONY, new bedford
Feb 15, 2016
Quick Visit
i arrived late and left early..
did not get a chance to see the city.. just a quick rest
i found the room extremely noisy but other than that.. it was fair in price and room was fine for a quick stop
Modern hotel clean good staff in good location for old town
Verified traveler
8/10 Good
Verified traveler
Aug 23, 2015
Liked: Cleanliness, staff & service
did the job just nicely.
Great location on the river Rhone, right next to a busy road but once the windows were shut you couldn't hear the traffic and with air con that was fine. 5 minutes walk into Vienne centre, did the job nicely. Would've been nice if the room had tea making facilities but no complaints and the staff were friendly and helpful.
Verified traveler
6/10 Okay
David, Scunthorpe
Nov 17, 2014
Liked: Cleanliness, staff & service
fairly central hotel
Hotel situated on a very busy junction which makes the rooms quite noisy. Clean rooms with very friendly staff. No actual restaurant but food available (microwaved). Within walking distance of several good restaurants.
David
6/10 Okay
Karine
Traveled with group
Jan 20, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Les chambres sont propres mais petite. Notre principale enjeux était la salle de bain. Lors de l'utilisation de la douche le plancher entier de la salle de bain se retrouve couvert d'eau .... nous avons signaler le probleme, on nous a changer de chambre mais le probleme était le même dans la seconde chambre ... prendre deux douches d'affiler et il y aurais de l'eau sur le plancher de la chambre aussi ...
Karine
Response from Elfida on Feb 15, 2024
Bonjour Madame,Nous vous remercions d'avoir pris le temps de nous faire part de votre avis.Egalement , nous vous présentons nos sincères excuses concernant le désagrément cité qui a altéré votre séjour.Par conséquent , nous prenons bonne note de votre avis et notre technicien a mis en place un plan d'action afin de pas avoir ce type de problème.Dans l'espérance de vous revoir prochainement, nous vous souhaitons une belle journée.Cordialement,
Ce qui est surprenant pour un Ibis c'est l'accueil qui ressemble plus à celui d'une maternelle de village paumé qu'à celui d'une ville prestigieuse dans un hôtel qui se voudrait confortable. Heureusement, arrivés dans les chambres on est rassuré!