Bar (on property)

Reviews of Hôtel ibis Lyon Sud Vienne Saint Louis

3 out of 5
Hôtel ibis Lyon Sud Vienne Saint Louis
Place Saint Louis, Vienne, Isere

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 369 reviews" "
Rating 8 - Good. 179 out of 369 reviews" "
Rating 6 - Okay. 71 out of 369 reviews" "
Rating 4 - Poor. 23 out of 369 reviews" "
Rating 2 - Terrible. 7 out of 369 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location being a few minutes walk from the old town and restaurants being especially close to some Michelin star establishments. The secure parking underneath the hotel was really useful and easy to get into the hotel from there. The staff were faultless and very good at their jobs.
Stayed 1 night in Feb 2024

10/10 Excellent

Chaimaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Stayed 1 night in Aug 2023

6/10 Okay

nathalie

Traveled with group
Liked: Staff & service, property conditions & facilities
Hotel was ok for a quick stop over. Wifi wasn’t working. Bed side lights not working. It is on a main road so is very noisy. I doubt I’ll stay here again. Room was clean and comfortable, shower large was good water pressure.
Stayed 1 night in Jun 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On The Way
Excellent hotel for the money paid. Located in the historic old town.
Stayed 1 night in Jun 2023

2/10 Terrible

Prabhat

Stayed 1 night in Apr 2023

10/10 Excellent

Simon

Stayed 1 night in Feb 2023

6/10 Okay

Steve

Let down by the town
The hotel was let down by the town and the lack of meals other than breakfast . Situated on a very busy corner of 2 main roads it is very noisy . The views from our front facing room over the Rhone was some compensation . If you are using this as a stop over to the south, don’t …
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Stayed 1 night in Aug 2022
Response from Elfida on Aug 17, 2022
Bonjour Monsieur, Nous vous remercions de nous faire part de votre avis formidable suite à séjour parmi nous. Votre satisfaction est notre plus belle récompense. Au plaisir de vous revoir pour une nouvelle expérience parmi nous. Cordialement,

8/10 Good

Colin

Stayed 1 night in Aug 2021

8/10 Good

Maxine, Brussels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty descent ibis - no major complaints. however, this is the second time I've booked an French ibis on expedia and the hotel couldn't find my reservation. Last time I ended up paying twice and had a hard time getting a refund. And this time they eventually found it, but the check in was not smooth.
Stayed 1 night in Aug 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Great location, breakfast was good. Room was clean and comfortable.
Stayed 1 night in Jul 2020

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Nice hotel, excellent location, lovely staff
Stayed 4 nights in Jun 2020

10/10 Excellent

Owen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over near Lyon for business travellers
Good quality for IBIS. The standard of this hotel was way better than the normal IBIS I’ve stayed at and had a bit of quirkinesses to it.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, confortable hotel
Very clean, confortable and stylish modern hotel. It has all the expected standards from this brand. Near the best restaurants, just next to old town. Nice rooms with river view.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value overall
Breakfast okay but coffee very poor
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
hotel was in renovations, in case I knew it before I wasn't booking this hotel!!!! why I didn't had this important information once booked?!?!?!?
Stayed 1 night in Jan 2019
Response from Le Service réception on Jan 26, 2019
Madame, Monsieur, N'ayant pas votre nom et donc pas votre date de séjour, il nous est difficile de vous répondre de manière précise. Néanmoins, sachez que nous sommes désolés que votre séjour ne se soit pas déroulé comme vous le souhaitiez. Nous ne nous a pas été possible d'afficher cette informations sur certains sites, hormis les réseaux sociaux et notre mail. Nous espérons néanmoins avoir le plaisir de vous revoir et ainsi vous faire découvrir notre nouveau décor. Bien cordialement

2/10 Terrible

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointment in IBIS Vienne
We were very disappointed with this hotel. Generally it was ok BUT when we arrived we discovered the bar and restaurant was completly closed for refurbishment. Surely we should have been informed of this as made made the reservation. We booked it for convenience as we had driven for 8 hours so was looking for something which had 24 hour facilities. We were quite annoyed to discover the main part of our package was completely closed down. I am going to make a claim for a refund.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to sightseeing places,roman ruins,river , panoromic views
Stayed 1 night in Sep 2018

8/10 Good

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop on the way to Cannes by car
This is a nice hotel for this categori. It is close to the city. If you come by car it is a little difficult with parking. the staff is friendly and helpful
Stayed 1 night in Jul 2018

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Extremely helpful staff both when I arrived in the early hours and the next morning. Great breakfast- real fruit juice and wide selection. This hotel is only a short walk from the Museum of Roman Remains and the extensive Archeological site. Easy access from the Autoroute and easy to get back to the Autoroute and by the National route. Very limited hotel parking but city car park opposite.
Stayed 1 night in Jul 2018

8/10 Good

Elle, Bath

Liked: Cleanliness, property conditions & facilities, room comfort
Very well located and comfortable
Easy check in. Secure underground parking at €9 per night. Didn’t use the restaurant but it was an easy stopover on the way down to the south of France. Clean and very comfortable room. Good value and location. We would stay again.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hotel Ibis is ok
Location is not great but otherwise a good stay
Stayed 1 night in Mar 2018
Response from Le Service réception on May 4, 2018
Madame, Monsieur, N'ayant ni votre nom ni vos dates de séjour, il nous ai difficile d'être précis dans notre réponse. Nous sommes néanmoins heureux que vous ayez passé un bon séjour parmi nous. Notre hôtel est situé à l'entrée du centre ville touristique de Vienne et ses nombreux monuments d'époque romaine. Au plaisir de vous recevoir de nouveau prochainement,

10/10 Excellent

annie, farnham uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent at its level
Ideally placed for the Gallo Roman museum and site across the bridge. Next to the museum a good brasserie open Monday nights. Ibis has good safe underground parking at a reasonable price but book to ensure your place. Plenty of breakfast options and a selection of light snacks. All Roman sites within easy walking distance. Road noisy but close your window and get reception to set air conditioning to your required comfort level.
Stayed 2 nights in Sep 2017
Response from Le Service réception on Sep 18, 2017
Madame Nous sommes ravis de lire votre commentaire. Comme vous l'indiquez, nous sommes situé à l'entrée du centre ville ce qui permet d'accéder aux différents monuments touristiques de Vienne à pied. Par ailleurs, nous sommes ravis que vous ayez apprécié la qualité et le choix de notre buffet petit déjeuner Au plaisir de vous recevoir de nouveau très prochainement, Bien cordialement, Le Service réception

6/10 Okay

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Friendly welcome, nice staff, good breakfast, good location Noisy street, cockroach in the bedroom, tiny entrance to the parking
Stayed 1 night in Jun 2017
Response from Ibis Vienne St Louis on Jun 26, 2017
Madame Merci pour votre avis. Même si notre hôtel est récent et bien isolé, pour un prochain séjour, n'hésitez pas à demander une chambre côté cour, en fonction de nos disponibilités nous pourrons vous en attribuez une. Par contre, nous vous confirmons que nous n'avons jamais eu de cafards dans notre établissement. Nous avons fait une inspection et nous n'avons trouvé aucune trace. Peut-être était ce plutôt un insecte extérieur. C'est avec plaisir que nous vous accueillerons de nouveau lors d'un prochain séjour Bien cordialement, Le Service réception

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, simple hotel with great staff.
We booked an affordable hotel to be able to spend money on a nice restaurant in Vienne. The rooms are simple but nice and ours had a wonderful view worhty of a first class hotel. The staff was lovely and helpful.
Response from Ibis Vienne St Louis on Apr 8, 2017
Madame Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel, notement le confort et le personnel. C'est avec plaisir que nous vous accueillerons à nouveau lors de votre prochain passage dans notre ville. Bien cordialement Le Service réception

8/10 Good

Marcus

Liked: Property conditions & facilities
Easy to locate
The hotel is central but also close to the main road which is a little noisy.

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected from IBIS
Cycling around Europe. Weather has been very hot, and extremely windy. Was great to get into a cold room and wash the dirt off. Hotel a 2min walk from very historic stuff.

8/10 Good

Clive, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic comfortable hotel in an historic small town
We stayed in Vienne overnight in particular to visit the Roman sites and the excellent Musee Gallo-Romain. Vienne is a compact interesting town, with everything in easy walking distance. The hotel is conveniently placed on the edge of the centre, although the adjacent road junction is a nightmare for a visitor. The staff at the hotel were very helpful, allowing us to leave our car in the hotel parking (overnight charge 5 Euros) until the afternoon on the day that we were leaving.

6/10 Okay

TONY, new bedford

Quick Visit
i arrived late and left early.. did not get a chance to see the city.. just a quick rest i found the room extremely noisy but other than that.. it was fair in price and room was fine for a quick stop

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the town
Modern hotel clean good staff in good location for old town

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
did the job just nicely.
Great location on the river Rhone, right next to a busy road but once the windows were shut you couldn't hear the traffic and with air con that was fine. 5 minutes walk into Vienne centre, did the job nicely. Would've been nice if the room had tea making facilities but no complaints and the staff were friendly and helpful.

6/10 Okay

David, Scunthorpe

Liked: Cleanliness, staff & service
fairly central hotel
Hotel situated on a very busy junction which makes the rooms quite noisy. Clean rooms with very friendly staff. No actual restaurant but food available (microwaved). Within walking distance of several good restaurants.

6/10 Okay

Karine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Les chambres sont propres mais petite. Notre principale enjeux était la salle de bain. Lors de l'utilisation de la douche le plancher entier de la salle de bain se retrouve couvert d'eau .... nous avons signaler le probleme, on nous a changer de chambre mais le probleme était le même dans la seconde chambre ... prendre deux douches d'affiler et il y aurais de l'eau sur le plancher de la chambre aussi ...
Response from Elfida on Feb 15, 2024
Bonjour Madame,Nous vous remercions d'avoir pris le temps de nous faire part de votre avis.Egalement , nous vous présentons nos sincères excuses concernant le désagrément cité qui a altéré votre séjour.Par conséquent , nous prenons bonne note de votre avis et notre technicien a mis en place un plan d'action afin de pas avoir ce type de problème.Dans l'espérance de vous revoir prochainement, nous vous souhaitons une belle journée.Cordialement,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop overnight war super.
Stayed 1 night in Dec 2023

10/10 Excellent

Petra

Stayed 1 night in Dec 2023

8/10 Good

Marc

Stayed 1 night in Dec 2023

10/10 Excellent

Lakbira

Business traveler
Liked: Cleanliness, staff & service, room comfort
Bel hôtel bien placé mais p1s de parking
Stayed 2 nights in Dec 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023

8/10 Good

Gaby

Stayed 1 night in Oct 2023

8/10 Good

Elodie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Molinari

Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation idéale pour visiter
Stayed 1 night in Oct 2023

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Stéphane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

christian

Traveled with group
Ce qui est surprenant pour un Ibis c'est l'accueil qui ressemble plus à celui d'une maternelle de village paumé qu'à celui d'une ville prestigieuse dans un hôtel qui se voudrait confortable. Heureusement, arrivés dans les chambres on est rassuré!
Stayed 2 nights in Sep 2023

6/10 Okay

Ebrahim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was niet goed
Stayed 1 night in Sep 2023

6/10 Okay

José

Stayed 1 night in Sep 2023

8/10 Good

Nathalie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Ok sauf pour le parking
L’hôtel annonce un parking mais il fut impossible decs’y garer. Sinon, c’était ok.
Stayed 1 night in Sep 2023