Reception

Reviews of Best Western Voiron Centre

Best Western Voiron Centre
72 Boulevard Becquart Castelbon, Voiron, Isere

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 459 reviews" "
Rating 8 - Good. 218 out of 459 reviews" "
Rating 6 - Okay. 48 out of 459 reviews" "
Rating 4 - Poor. 12 out of 459 reviews" "
Rating 2 - Terrible. 7 out of 459 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

t

Stayed 1 night in Jun 2023
Response from Clément P. on Jun 19, 2023
Bonjour,Ravi de cette note étoilé.Au plaisir de vous revoir.

6/10 Okay

Rodrigo

Stayed 1 night in Aug 2022
Response from Solène, Réceptionniste on Sep 23, 2022
Bonjour,Merci pour la note laissée.Nous restons disponible pour échanger sur les points à améliorer.Très cordialement,

6/10 Okay

Sven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OK for one night
Kyriad Voiron is far from brand new, but it is well situated in the centre of Voiron and OK for staying a night. The car park in the back is convenient. Rooms are fairly small, but functional and clean. The TV-screen is of a good size. Maintenance/Quality check could be better: First room had only one bath-towel and then we noticed a strong smell of sewage. We were quickly given another room. Here the sliding bathroom/wardrobe doors were damaged and tended to get stuck, and one bathroom light was not working.
Stayed 1 night in Jan 2022
Response from Solène, La réception on Feb 12, 2022
Dear Sven, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Stéphane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2022
Response from Clément Philaire Directeur on Feb 2, 2022
Bonjour Mr Stéphane, Merci de votre positif retour. A bientôt.

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020
Response from Clément Philaire Directeur on Aug 25, 2020
Yeahhh 5/5 :D Cordialement

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was the room temperature control - was not very effective - too hot.
Stayed 3 nights in Jun 2020
Response from Clément Philaire Directeur on Aug 25, 2020
Thanks for your comment. We had change our air condition system ans now all is good. We wish to see you an other time. Best regards Clément Philaire Director.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Kyriad Voiron
Comfortable room, friendly staff at the reception and nice restaurant right next to the hotel
Stayed 2 nights in Mar 2020

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay
One night stop, easy to find, room quiet
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful, the room was small but did what we wanted.
Stayed 1 night in Mar 2019

10/10 Excellent

Jacinta, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely breakfast, friendly staff and a quiet and very comfortable room.
Stayed 3 nights in Oct 2018

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Lawtonman, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, great parking, super staff
Voiron was just a quick stopping point for us, where we needed a cheap but cheerful well-located hotel with access to good food. The Kyriad ticked all of these boxes. The reception staff were very friendly and helpful, and booked us a local restaurant serving local cuisine which turned out to be superb - in fact, they were completely full and turning other customers away. The room and general facilities were pretty much what you would expect from a normal 3-star hotel such as an IBIS. Bed was comfortable, bathroom clean, fixtures and fittings all absolutely fine. Oh, and the room had tea/coffee making facilities which is a rarity in France in our experience.
Stayed 1 night in Sep 2018

10/10 Excellent

Rog, Northumberland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with excellent car parking
It was disappointing that the attached restaurant was not open on Saturday evening. Otherwise nothing could be faulted.
Stayed 1 night in Jun 2018

10/10 Excellent

jane and nick, manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great hotel small rooms and bathroom, lovely staff, good location 👍
Stayed 3 nights in Sep 2017

6/10 Okay

jan, lancashire

Liked: Cleanliness, staff & service
If you need to be close to town in voiron this cou
The hotel is central, close to bars and brasseries, with great parking facilities but it is looking tired and lacks any real draw. The rooms are small and the aircon ineffective, the restaurant was closed and breakfast was a buffet left out for customers to hep themselves. There are places with more personality so why stay here?
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Useful location and friendly staff. Very small breakfast options and room smelled a bit as though it may have previously been smoked in. Comfortable bed and good quality building with electric window shutters and temperature control that wasn't noisy.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must in the area
Great staff, great breakfast, great location! Thrilled with everything.

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Rhone Alps, quiet.
Best meal in France (Tourenadous Duck) at L'Arts d'Mets Resteraunt. Lovely Park across the road and stunning 170 year old cathedral

10/10 Excellent

ian, Benalla Vic Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Only stayed one night but found hotel to be very comfortable and staff helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done Voiron and Kyriad Hotel
The quality of life in Voiron and surrounding area is great. The buildings are beautiful. It is only by experiencing this that one realises the appalling state of Ireland where life is expensive, addicts are everywhere and the place is filthy. The buildings are in general an affront to one's senses. Well done France and Voiron!

6/10 Okay

ian, verbier Swiss

Disliked: Staff & service, property conditions & facilities, room comfort
Its Okay but can be improved
Small room but quiet. Service is okay but can be improved. Amenities are poor, no shaver for men, and towel is kinda old and stored next to toilet and touched toilet bowl. For me it was very bothered. Location is okay but restaurants around hotel are not friendly.

10/10 Excellent

Heather, Amarilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and location.
We only stayed one night but loved everything about his hotel especially the service/staff! Very fast internet, clean beautiful room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in Voiron's downtown
The central location of the hotel worked for my business trip. Hotel amenities were good: Wifi efficient, breakfast offer is quite complete and good, also starting very early can be convenient, restaurant is good, private parking is essential.

10/10 Excellent

old lancastrian, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and excellent value
Reception friendly and efficient. Central location but quiet. Room clean and well equipped.

8/10 Good

Wallimann, Trets, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find
Everything was clean and staff was very friendly. The only negative things were the parking gate buzzer did not function to enter the parking area after ringing 5 times, car behind us tried as well. Had to walk into the hotel to tell the person at the reception, who could see the cameras, but heard no buzzer. Also, the mattresses must be brand new, great point for most people, but they are extremely hard. I woke up several times during the night due to backache. I would suggest pillow-top covers for the beds.Breakfast was not included in the price, although we had checked the option of breakfast included in our choices. We found out that it was not included when we checked out. Breakfast buffet was very complete, however. I would stay here again.

8/10 Good

Les skiers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Friendly, helpful staff in a modern hotel with good amenities. I would recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good value for money

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfy, lovely welcome
Delightful

8/10 Good

psyclone1976, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in center to town
We stopped at this hotel overnight to visit a friend before moving onto Nice. it was pleasant and the staff spoke good English as our french is non-existent.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Highly recommended
We were welcomed by a lovely receptionist who made us feel at home and couldn't have done enough for us. This was spoiled the following day by a less enthusiastic colleague who couldn't be bothered to lift her head from the computer screen when we walked through reception, but we were still impressed by this hotel. It was clean, modern and comfortable. It seemed to cater for all of our needs and was thoughtfully furnished. Also in a good location for cafes and restaurants nearby. We will definitely stay here again.

10/10 Excellent

Lizziebops, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, helpful staff.
Spotless,modern room. Great amenities and location. Very nice staff.

10/10 Excellent

VALERIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hôtel
Calme, propre. Petit dejeuner correct. Personnels très gebtils et serviables
Stayed 1 night in Jan 2024
Response from Morgane, Réceptionniste on Feb 24, 2024
Bonjour Valérie,Je vous remercie pour votre commentaire sur notre établissement.Je suis heureuse que vous ayez apprécié ce séjour parmi nous, et le le petit déjeuner ait répondu à vos attentes.Nous espérons vous revoir très prochainement lors d'un prochain séjour.Bien cordialement,Morgane, Réceptionniste

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre simple propre personnel accueillant literie très confortable
Stayed 1 night in Dec 2023
Response from Stefanie, réceptionniste on Dec 25, 2023
Bonjour,Nous sommes ravis que votre séjour parmi nous ait répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

8/10 Good

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre ville de Voiron, facilité d'accès, proche des lieux d'intérêts.
Stayed 1 night in Dec 2023
Response from Stefanie, réceptionniste on Dec 25, 2023
Bonjour Xavier,Nous vous remercions d'avoir pris le temps de nous donner votre avis et sommes ravis que vous soyez satisfait de votre séjour.Au plaisir de vous accueillir lors d'un prochain séjour.Cordialement,

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Stefanie, réceptionniste on Dec 25, 2023
Bonjour Claude,Nous vous remercions pour cette superbe note et nous sommes ravis que vous soyez satisfait de votre séjour.Au plaisir de vous accueillir une prochaine fois dans notre hôtel.Cordialement,

10/10 Excellent

Benoît

Stayed 3 nights in Oct 2023
Response from Stefanie, réceptionniste on Dec 25, 2023
Bonjour Benoît,Nous vous remercions d'avoir pris le temps de nous donner votre avis et sommes ravis que vous soyez satisfait de votre séjour.Au plaisir de vous accueillir lors d'un prochain séjour.Cordialement,

10/10 Excellent

REY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Clément P Directeur on Oct 23, 2023
Bonjour Mr Rey,Merci pour ce superbe 10/10.Au plaisir de vous revoir très prochainement.Clément P.Directeur

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel central à Voiron.
Hôtel très bien situé dans le centre de Voiron proche de toutes les commodités: tout se fait à pied. Parking très utile. Petit déjeuner copieux et varié mais de qualité moyenne. Détail : il manque un porte manteau dans la chambre.
Stayed 1 night in Oct 2023
Response from Clément P Directeur on Oct 23, 2023
Merci de votre retour sur votre séjour chez nous. Nous prenons compte de votre retour.A bientôtClément P.Directeur

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable autant pour la ville de voiron et la chartreuse et l’hôtel très bien situé et accueil confort très bien A refaire
Stayed 2 nights in Oct 2023
Response from Stefanie, réceptionniste on Oct 15, 2023
Chère Martine,Nous vous remercions sincèrement pour votre commentaire, nous sommes ravis que vous ayez passé un bon séjour.Au plaisir de vous accueillir prochainement dans notre hôtel.Cordialement,

10/10 Excellent

Adolf

Liked: Cleanliness, staff & service, property conditions & facilities
Für Kurzurlaube super, da zentral gelegen. Personal sehr freundlich und zuvorkommend.
Stayed 3 nights in Oct 2023
Response from Morgane, Réceptionniste on Oct 12, 2023
Merci pour votre retour.Au plaisir de vous accueillir à nouveau.Cordialement,L'équipe du Kyriad

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Morgane, Réceptionniste on Oct 12, 2023
Merci beaucoup pour votre retour.Bien cordialement,

10/10 Excellent

Severine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Clément P Directeur on Sep 27, 2023
Bonjour Mme Severine,Merci pour votre retour parfait.Au plaisir de vous revoir.

8/10 Good

isabelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Sep 2023
Response from Clément P Directeur on Sep 27, 2023
Bonjour Isabelle,Merci pour ce retour positif.Au plaisir de se revoir.

8/10 Good

Stefania

Stayed 1 night in Sep 2023
Response from Clément P Directeur on Sep 27, 2023
Bonjour Stéfania,Merci d'avoir pris le temps de nous laisser votre ressenti.A bientôt

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Forte odeur dans la salle de bain.
forte odeur de canalisation dans la salle de bain. difficile de dormir comme ça
Stayed 1 night in Sep 2023
Response from Solène, Ajointe de direction on Sep 13, 2023
Bonjour,Nous sommes navrés du problème rencontré lors de votre séjour.N'hésitez pas à contacter la réception dans ces cas-là afin que l'on puisse vous aider du mieux possible.Restant disponible,Très cordialement

10/10 Excellent

Denis

Stayed 1 night in Sep 2023
Response from Solène, Ajointe de direction on Sep 13, 2023
Bonjour,Merci pour votre note sur notre hôtel.Nous sommes ravis que vous ayez passer un bon moment chez nous.Au plaisir de vous retrouvez.Très cordialement,