Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chihuahua

Exelente hotel

Posted Dec 12, 2014
Pros: Su playa
Cons: Favor de fumigar, me tocaron muchos mosquitos y era insportable, todos los huespedes se quejaban de lo mismo
Location: Playa muy bonita, y muy cerca del centro
El unico problema son los mosquitos, son insoportables, literalmente no puedes pasear por el hotel o es imposible estar en la alberca sin que te coman vivo Una fumigada arreglaria el problema Fuera de eso el hotel esta excelente
4 out of 5
Recommended
for Couples
by A verified travelerfrom guadalajara jalisco

Un hotel rustico de buena calidad

Posted Dec 3, 2014
Pros: la comida es buena y las excursiones que ofrecen son buenas
Un hotel para para parejas ya sea jóvenes o un poco mayores para descansar noviembre no es el mejor tiempo hace frío y llueve
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Excellent hotel on the beach.

Posted Dec 1, 2014
Pros: We liked everything about this hotel, especailly the beach.
Cons: More staff in the Satay Restaurant.
Location: It's a short walk into the little town. Everything that is available in Cancun is also abailable through the travel representative at this hotel.
This is the second consecutive year we've stayed at this hotel in November in a Deluxe Suite (all-inclusive). It's a first class hotel with beautiful comfortanble rooms, eating facilities, grounds, and beach. The food and beverage manager, Augustine, and his whole staff make it clear their every effort is to make the guest's stay and experience the best possible. The food quality and service were both excellent, and the food options quite wide-ranging - something for every taste. We'll be back next year! RECOMMENDATION: when selecting the port from which to leave Cancun to Isla Mujeres, recommend Puerto Juarez, which we used last year. This year we used Tortuga Beach and it was more inconvenient in that the distance to/from the boat to land transportation at the port was longer and more difficult which is especially inconvenient during hot, cold, or rainy weather.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom East Sussex UK

Sea by hotel

Posted Nov 27, 2014
Pros: It was quiet and relaxing and the junior suites were very good
Cons: Beach Bar needed
Location: location fairly remote we wanted to go swimming with whale sharks but it was out of season, it was no good for snorkelling.
Hotel was close to the sea unfortunately on several days there was a terrible smell of sewerage and the sand going into the sea you sank into also the sea was full of something in it the reception admitted it was sewerage. It could do with a beach bar as you had to walk back up to the pool bar for a drink.
4 out of 5
Recommended
for Everyone
by A verified traveler

Off the beaten path

Posted Nov 11, 2014
My fiance and I were seeking a beach getaway that did not involved the typical massive crowds you would find at an all-inclusive Cancun resort. A friend recommend Holbox as "off the beaten path" where we would feel removed from the usual hustle and bustle. Among our choices on Holbox, the Villas Paraiso del Mar was a great choice. The staff was extremely friendly and attentive, the rooms were cleaned, and access to the beach was only steps away from our room. We were disappointed in the amount of things to do - we tried to ride bicycles into town, but the bikes were in terrible condition and we had to cut the trip short. We did make use of the kayaks which were okay. Otherwise there was not that much to do. (Had we come during Whale Shark season, I might have different things to say.) The one warning I have is that this island was swarming with mosquitoes. I'm not sure how we missed this in our research, but come prepared. I spent days lying on the beach in jeans and long sleeves, and often had to return to the room because I was still getting bit. This was no fault of the hotel, but realize this is an issue if you want to come to Holbox.
1 out of 5
by A verified travelerfrom Mexico DF

No vayan, hay iguanas en la alberca no tiene playa

Posted Nov 10, 2014
Pros: Nada
Cons: Quitar animales y limpiar arena de zona de camastros
Location: No hay nada que hacer, es para ir a descansar, pero en este hotel no se puede descansar porque hay que estar cuidandose que no te muerdan las iguanas
Alberca sucia con excremento de iguanas en el agua y en los camastros No hay internet aunque digan que si tienen, no sirve. No tiene playa. Hay que cruzar la calle para llegar a la playa. Los empleados comen en el mismo buffet junto con los huespedes. Iguanas, lagartos, mapaches y cangrejos recorren todo el hotel y los cuartos. Los empleados los alimentan
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Veracruz

Tranquilidad y relajacion total.

Posted Nov 3, 2014
Muy bonito, tranquilo, instalaciones excelentes, muy amable la gente, el buffet muy rico, regresaria con mucho gusto pero ahora en plan familiar, ahi mismo te ofrecen tours alrededor de la isla por por lo que se puede visitar tranquilamente todo lo que te ofrecen.
5 out of 5
Recommended
for Couples
by Lorifrom Cancun

Pura tranquilidad y naturaleza

Posted Oct 30, 2014 on Hotels.com
Desde la llegada hasta la salida, el servicio estuvo excelente. Es un lugar perfecto para relajarse en perfecta harmonia con la naturaleza.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

muy lindo

Posted Oct 29, 2014 on Hotels.com
El hotel es muy bonito, habitaciones confortables y con linda decoración. .. La playa limpia, aun que cruzando la calle.
5 out of 5
Recommended
for Everyone
by A verified traveler

Estancia hotel Villas Paraíso de Mar

Posted Oct 29, 2014
Pros: El personal, la vista, lo acogedor, lo tranquilo y pequeño del lugar
Cons: Comodidad de habitaciones
Location: Todo lindo
Todo excelente. Es un hotel muy lindo y la gente súper amable. Daría un poco mas de comodidad a las habitaciones pero en general bien.