Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Posted Mar 22, 2015
Great experience! We have been coming here for years. The place is amazing and the staff is very attentive.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

hotel navidad

Posted Mar 22, 2015
Food was excellent. Staff was very nice. The hotel is extremely outdated. Everything needs to be updated, the rooms, the bathrooms, the gym. My kids were bored. The hotel caters to an older crowd. No shade for the swimming pool and pool lacked cleaning. Lots of fallen debris from rain that needed to be cleaned up. Internet did not work anywhere, ever. The view was beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Luxushotel inmitten einer gigantischen Golfanlage

Posted Mar 15, 2015
Pros: Die Aussicht. Jedes Zimmer ist mit Blick auf die Bucht ausgerichtet.
Location: In unmittelbarer Nachbarschaft der Luxusanlage befinden sich 2 wunderbare einheimische Restaurants direkt am Wasser.
Das Hotel befindet sich auf einer Halbinsel mitten von einer gigantischen Golfanlage (27 Löcher) und am wunderschönem Jachthafen in der Nähe von der Stadt Manzanilla am Pazifik. Die Umgebung muss man geniessen! Es ist ein bezahlbarer Luxus!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Beautiful resort, some weird policies.

Posted Mar 12, 2015
Very fine stay at this hotel, good breakfast, pools, location, totally relaxing. We got a very nice upgraded view and they came with a drink to offer us right at check in. Close proximity to beautiful Barra where we went for dinner and market each day. Highly recommend it. One thing marred the experience though...the odd staff policies towards payment. They don't take your credit card for incidentals and then they tend to chase you around to pay for everything individually as if you are running off the island any moment. So I provided my card to avoid this and yet they literally called around on the grounds and everyone made me feel uncomfortable still chasing me down to sign for things I had already signed for, and delaying our boat ride due to a pool drink, etc. Then the last day the bar bill was separate for each round instead of all together causing me again to have to come back and sign another one. For such an honest culture, my group got pretty frustrated that the 5 star experience felt like a 2 star one at the end. Someone needs to give the pool bar boys a talking to.
Comment from Hotel Management
Mar 20, 2015 by General Manager, Hotel Management
Thank you very much for your review about your recent stay at the Grand Isla Navidad Resort. It is nice to hear that you have enjoyed your vacation and I really appreciate your comments regarding the area where we can improve. We are sorry if our standard procedure of signing the bill caused you any inconvenience. We will review this policy and see where we can make some changes so that our guest don´t feel uncomfortable with it. Thank you again for sharing your experience with us and hope to welcome you soon at Isla Navidad. Sincerely, Juan Carlo Rincones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2015
Desde el ingreso al hotel el personal excelente en atención, amabilidad y servicio. Las instalaciones están muy bien cuidadas y limpias. La comida muy rica. Nuestra estadía fue muy placentera.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Cons: the drawers in room did not work
Location: eat at Barre Navidad nice quaint city
beautiful area and hotel nice breakfast nice pool
Comment from Hotel Management
Mar 12, 2015 by Gerente General, Hotel Management
On behalf of the Team at our beautiful 1,200 acre resort, we thank you for taking the time to share your comments about your recent visit to the Grand Isla Navidad Resort. We are very happy to hear that you have enjoyed your stay and the surroundings. We also appreciate your valuable comments regarding details in your room. We will advised our maintenance department in order to make necessary improvements. We look forward to welcome you again. Sincerely, Juan Carlo Rincones General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Excelente!!

Posted Feb 17, 2015
Pros: Nos encanto
La pasamos genial, el servicio del hotel es excelente, las instalaciones de primera.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, Can.

Paradise on earth

Posted Feb 17, 2015
The pool, the room, the gym and the grounds are beautiful! The water-taxi is great and there 20 seconds if it is not already at the dock. I would recommend this place to anyone.
Comment from Hotel Management
Mar 12, 2015 by Gerente General, Hotel Management
Thank you very much for your comments. We are very happy to hear that you have enjoyed your stay and the surroundings, this hidden Mexican Paradise will always be happy to receive you. Sincerely, Juan Carlo Rincones General Manager
4 out of 5
Recommended
for Families
by A verified travelerfrom mazamitla jalisco

Posted Feb 9, 2015
Pros: Esta bien bonito tranquilo
Cons: La playa
La televisión de mi habitación mala la señal de internet mala
3 out of 5
Recommended
for Couples
by A verified travelerfrom Mexico

Es un hotel situado en un lugar espectacular, el

Posted Feb 5, 2015
Pros: El lugar donde esta situado
Cons: urge mantenimiento , darle un toque de mayor sofistificacion
Location: eso es lo espectacular que no hay nada el campo de golf la pesca la comida
Estuve el puente pasado de 1 de Febrero 2015 con mi esposa e hija y en lo general bien la comida es buena opción, el campo de Golf y la marina las instalaciones son antiguas y falta mantenimiento recomendable fumigar las habitaciones,