Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from mxl

Me encanta la estancia en la laguna

Posted Jun 17, 2015
Pros: El personal de servicio, con excepcion de una mujer del area del comedor , para ser exacta en el desayuno buffett del domingo.
Cons: si
Location: Colimilla, el pueblo pintoresco de Barra de Navidad,
Mi visita fue muy rapida solo de un dia por motivos de salud de mis padres, pero precisamente a eso los lleve a que gozaran la laguna, pues de niña toda mi infancia la pase ahy, mucho antes que estuviera el hotel.
Comment from Hotel Management
Jun 23, 2015 by Gerente General, Hotel Management
Gracias por compartir sus experiencias con nosotros. Me dio mucho gusto escuchar que han disfrutado los alrededores de nuestra bella propiedad y de la bahía. Gracias también por compartir con nosotros su experiencia con el personal del desayuno. Tenga Usted seguridad que estaremos dando seguimiento a esta tarea para hacer las mejoras necesarias para brindar un servicio de calidad y excelencia a todos y cada uno de nuestros huéspedes Una vez más muchas gracias. Espero nos visite pronto nuevamente. Atentamente, Juan Carlo Rincones Gerente General
5 out of 5
Recommended
for Everyone
by A verified traveler

Muy agradable y cómodo

Posted Jun 16, 2015
Todo estuvo genial, excelente en todo! No se puede pedir mas.
Comment from Hotel Management
Jun 23, 2015 by Gerente General, Hotel Management
Muchas gracias por sus comentarios sobre su estancia en Grand Isla Navidad Resort. Me da gusto escuchar que han tenido una excelente estancia con nosotros. Esperemos verlos pronto en este pequeño rincón de la Costa Dorada del Pacífico Mexicano. Cordialmente, Juan Carlo Rincones Gerente General
5 out of 5
Recommended
for Families
by A verified traveler

Grand Isla Navidad

Posted Jun 3, 2015
Pros: everything
Cons: can't think of anything
Location: enjoying the natural scenery nothing much else around town
Very beautiful hotel. Close to everything yet secluded in its very own island. I love it that a water taxi would pick you up at the hotel and take you where ever you want. The hotel's private beach was just awesome. There is nothing bad I could say about this hotel.
Comment from Hotel Management
Jun 13, 2015 by general manager, Hotel Management
Thank you for taking the time to share with us your comments. We are very happy to hear that you had a wonderful and memorable vacation at our beautiful and secluded property. We are looking forward to welcome you again at Grand Isla Navidad Resort. Sincerely, Juan Carlo Rincones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Colima

MUY BONITO HOTEL, VOLVERÉ A LA BREVEDAD!!

Posted May 18, 2015
Pros: Me encantó la comodidad de sus habitaciones y las vistas panorámicas que tiene.
Cons: La atención de los meseros.
Location: Todo esta padrísimo
Excelente hotel, muy cómodas sus habitaciones, todas sus amenidades muy agradables, tienen pequeños detalles que lo hacen único, quede con un grato sabor de boca y sin duda en cuanto tenga oportunidad volveré a ir. Toda la familia nos divertimos mucho. El único pequeño detalle es la atención de los meseros en el desayuno, ahí si fallaron un poco, pero de todo lo demás, muy bien.
Comment from Hotel Management
May 21, 2015 by Gerente General, Hotel Management
Muchas gracias por sus comentarios sobre su estancia en Grand Isla Navidad Resort. Me da gusto escuchar que disfrutaron su estancia con nosotros y las hermosas vistas de nuestra bella propiedad. Gracias también por compartir con nosotros sus preocupaciones respecto a la falta de atención de los meseros en el servicio del desayuno. Tenga Usted seguridad que estaremos dando seguimiento a esta tarea para hacer las mejoras necesarias para brindar un servicio de calidad y excelencia a todos y cada uno de nuestros huéspedes Esperemos verlo pronto en esta su casa en Manzanillo. Atentamente, Juan Carlo Rincones Gerente General
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Resort by the beach

Posted May 5, 2015
We had a wonderful time here. The staff was great & the property was beautiful. Resort has all amenities needed for a wonderful stay including a water taxi that runs 24hrs to near by shopping and restaurants.
Comment from Hotel Management
May 10, 2015 by General Manger, Hotel Management
Thank you very much for sharing your experience with the Expedia community. I am happy to hear that you have enjoyed our service and surroundings and hope to welcome you soon at Grand Isla Navidad Resort. Sincerely, Juan Carlo Rincones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Great stay .... Will come back for sure.... People at the lobby were a little confused...
Comment from Hotel Management
Apr 26, 2015 by general manager, Hotel Management
Thank you very much for your comments, it is always a pleasure to hear that our guests have had a great vacation at our property. We are looking forward to receive you again at Grand Isla Navidad Resort. Sincerely, Juan Carlo Rincones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and great location

Posted Apr 16, 2015
Pros: Very good service
Cons: Need to fix up little things like the pool tiles
Location: Barra was awesome great restaurants
Beautiful views and great service, the hotel is a short water taxi to Barra, where you will find many great restaurants.
Comment from Hotel Management
Apr 23, 2015 by General Manager, Hotel Management
Thank you for taking the time to share with us your comments concerning your visit to the Grand Isla Navidad Resort. I am very happy to hear that you had enjoyed your vacations, which only gives us more reasons to continue providing personalized and friendly service in our beautiful property. We hope to welcome you again in the near future. This beautiful paradise will always receive you as your home in Mexico. Sincerely, Juan Carlo Rincones General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from colima

Buen hotel

Posted Apr 12, 2015
Muy agradables vacaciones, hotel muy bonito y con excelentes vistas, muy buena atención del personal .
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Apr 1, 2015
Our stay was relaxing and interesting. Resort was beautiful and so was staff.
Comment from Hotel Management
Apr 3, 2015 by General Manager, Hotel Management
Thank you very much for your review in regards to your latest stay at the Grand Isla Navidad Resort, we are very happy to hear that you have enjoyed a pleasant and tranquil vacation with us. We look forward to receive you in the near future. Sincerely, Juan Carlo Rincones General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Paradise.

Posted Mar 31, 2015
Pros: The architecture, the setting and the views!
Cons: More casual dining options after 6 pm.
Location: If you're looking for a relaxing getaway, this is it. You can also safely explore the neighboring little town by taking a short 3 minute boat ride.
Amazing setting, immaculate grounds and facilities, impecable service.
Comment from Hotel Management
Apr 3, 2015 by General Manager, Hotel Management
Thank you very much for your wonderful comments about your stay at Grand Isla Navidad Resort. This beautiful tropical paradise on the Pacific coast will always receive you as your home in Mexico. Sincerely, Juan Carlo Rincones General Manger