Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Mar 11, 2014
Pros: The staff, location, cleanliness, quiet
Location: This hotel is only a few minutes away from the Snoqualamie Casion, the Falls, Cougar Mountain Zoological Park.
This hotel was very nice. Conviently located to several attractions. The room was very clean and comfortable. The staff was extremley professional, freindly and very helpfull
Comment from
Jan 11, 2014
Thank you for taking a moment to share your experience. I’m happy to hear that you enjoyed your room and that our staff made your stay more comfortable. We look forward to seeing you the next time you travel to the Issaquah area.
5 out of 5
Recommended
for Everyone
by Paul from New York, NY

Excellent and Friendly Staff

Posted Mar 5, 2014
Pros: Staff friendliness and helpfulness.
Staff here are all super friendly and patiently accommodating to guests needs. I forget the name of the Asian woman at the front desk, but she was always cheery and helpful. Thanks!
Comment from
Jan 11, 2014
Thank you for taking a moment to share your experience. It will be my pleasure to relay your positive feedback to all the teams concerned who would be very happy to know that their efforts are recognized and praised. We look forward to seeing you the next time you travel to the Seattle/Issaquah area.
4 out of 5
Recommended
for Business Travelers
by cancun fever from TX

Clean and well kept Hotel for a small part of town

Posted Feb 8, 2014
Pros: Beds and breakfast at the resturant
Cons: Servers brought the check at beginning of the meal.
Location: Locations is very close to Costco headquarters for business travelers
Beds were comfy and rooms were clean. Overall nice place!
Comment from
Jan 11, 2014
Thank you for the kind review. I am glad to hear that you enjoyed your room and the comfy beds. We look forward to seeing you in the near future.
4 out of 5
Recommended
for Everyone
by Bruce from calgary

Comfortable

Posted Feb 2, 2014
Pros: Bed and office chair.
mattress and pillows above average from my experience. Nice desk chair! The cleanup in the hallway of someone's vomit was not effective however...thankfully my room was away from the incident and I only had to walk by it.
Comment from
Jan 11, 2014
Thank you for taking a moment to review our hotel. I'm happy to hear that you enjoyed the mattress and pillows. We look forward to seeing you in the near future.
5 out of 5
Recommended
for Everyone
by Darel from Kennewick, WA

Great hotel minutes from downtown Seattle

Posted Jan 13, 2014
Pros: Quiet. Great breakfast.
Location: Just outside of Seattle, but only 15 minutes to downtown. Much quieter than staying downtown.
Great hotel. Nice hotel and very quiet! Breakfast in morning was awesome. Would definitely stay here again.
Comment from
Jan 11, 2014
Thank you for taking a moment to share your experience. I'm happy to hear that you enjoyed your stay here at the Hilton Garden Inn. We look forward to seeing you the next time you travel to the Seattle/Issaquah area.
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel is beautiful.

Posted Jan 6, 2014
The best part is the staff. Everyone is so friendly and have the best customer service. The beds are very comfortable .
Comment from
Jan 11, 2014
Thank you for the kind review. It will be my pleasure to relay your positive feedback to all the teams concerned who would be very happy to know that their efforts are recognized and praised. We very much hope to welcome you back to the Hilton Garden Inn Seattle/Issaquah in the not too distant future.
5 out of 5
Recommended
for Everyone
by Maureen from Brooklyn, NY

Christmas in Issaquah

Posted Jan 2, 2014
Pros: See above.
Cons: Nothing really.
Location: For our needs, and the close proximity to our relatives, this HGI was perfect. Near to all major roads to and from Seattle, Issaquah and Renton.
We traveled from NYC to spend Christmas with family in Issaquah and to attend the wedding of my niece. We arrived (exhausted from our long flight) at the Issaquah HGI at 11:30PM on Christmas Eve. To our complete surprise and delight, the front desk staff was extremely welcoming and alert (!) at that time of night on that particular night, and we felt safe, secure and well tended. Our room was beautifully appointed, fresh & clean with plenty of space. We could not have been more pleased as we drifted off to sleep. In the morning, we enjoyed a terrifically hearty breakfast, served by an extremely professional and cheerful staff (on Christmas Day, no less!). Our travel plans had us leaving on the 26th so we only had 2 nights at the Issaquah HGI. However, we would highly recommend this lodging to anyone traveling in the area. Lovely.
Comment from
Jan 11, 2014
Thank you for taking a moment to share your experience. I'm happy to hear the you enjoyed your stay here at the Hilton Garden Inn and will share your kind comments with my team. We look forward to welcoming you back to the Hotel soon!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Dec 11, 2013 on Hotels.com
Comment from
Jan 11, 2014
Thank you for choosing the Hilton Garden Inn and for taking a moment to review our Hotel. We look forward to welcoming you back to the hotel in the near future!
4 out of 5
Recommended
by Leland Eck from Issaquah, WA

Construction Didn't Help With Hotel Ambiance

Posted Dec 9, 2013 on Hotels.com
The stay was okay once maintenance got the adjustable firmness control fixed on the king-sized bed.
Comment from
Jan 11, 2014
Thank you for choosing the Hilton Garden Inn and taking the time to review our hotel. I'm glad to hear that maintenance was able to fix the control on the bed. The next time you travel to Seattle/Issaquah area, we hope that you’ll be our guest again.
3 out of 5
Recommended
for Families
by Amy from Phoenix

staff was great to work with. Prompt responses.

Posted Dec 2, 2013
Pros: comfort of room, frig and microwave
Cons: bigger pool would have been nice. Continental breakfast as part of room would be great. Definitely need to improve parking.
Location: Stayed during Thanksgiving -- enjoyed the Macy's parade. Also enjoyed visiting the Space Needle and the Boeing tour.
Room was nice and comfortable. Frig works really great -- freezes things (don't turn up very high.) Disappointed there was no continential breakfast with a hotel of this quality. Also disappointed in the size of the pool. Parking was a disaster -- big trailers taking up several parking spots. Had to park across the street -- not so good to be forced to cross a busy street with little children. Staff was very pleasant. Hotel was clean and comfortable.