Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from cotswolds, uk

good base away from centre of Paris

Posted Sep 1, 2014
Pros: It is in a clean area with direct access to railway station. It is a clean, modern hotel with friendly, helpful staff. Rooms are well laid out.
Cons: The ability to use the air-con would be nice. Perhaps 2 smaller chairs rather than 1 larger in the room could be helpful.
Location: 3 stops away on the train from Eiffel tower and only 20 minutes away from palace of Versailles which is highly recommended.
Nice clean area, modern hotel just across the road from station which is 3 stops away from Eiffel tower although it is in zone 2 so make sure you buy correct ticket. Friendly, helpful reception staff who speak pretty good English. Really good selection for breakfast, including an egg bath, pancakes, cereals and selection of hot and cold drinks made even better value as children eat free. Room size was fine for family of 4 with plenty of storage. Comfy beds. Great shower and bath. Nice selection of freebies for hot drinks and cereal bars. Being next to the railway line wasn't actually a problem at night, although the air-con wasn't switched on last week of August. Slight downside to the area is no convenience store that close if you needed one. The hotel does have selection of ready meals to make use of microwave in the room. There is a sandwich shop across the street also.
Comment from Hotel Management
Sep 5, 2014 by Benjamin, Hotel Management
Thank you! We hope your next stay will be as perfect as this one. See you when you will come back to Paris. Benjamin Bezzi - Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from castelo

Highly recommended!!!

Posted Aug 31, 2014
Very happy with our stay in the hotel .. Excellent service from the staff .. Room was very clean and comfortable.. Easy access with metro station .. I will definitely recommend suite Novotel
Comment from Hotel Management
Sep 2, 2014 by Benjamin, Hotel Management
Thank you, it is a pleasure to read that your stay was as good as you expected. We hope to welcome you again. Benjamin Bezzi - Deputy Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex, England

Simple and affordable but with everything you need

Posted Aug 23, 2014
We had a lovely 2 night stay at this hotel in one of the family suites. Myself and my husband plus 3 small children stayed and there was just enough room for us all to be comfortable. The back of the hotel is right on a train line which for us was great as it kept the kids amused but bear in mind if you're easily disturbed (although we could hardly hear them) The staff were lovely, very accommodating, the hotel was also on a really convenient train line to get out and about in Paris as well as conveniently located right next to some convenience shops, a lovely restaurant...etc. A great stay, would definitely recommend if like us you don't want to spend too much but just want something nice and clean and simple with all the basics covered.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Modern hotel, good location

Posted Aug 17, 2014
This hotel is literally right in front of the issy val de seine station of RER C. The hotel room is very modern and spacious. Reception staff was very friendly and gave my two kids five little items on arrival which made them happy from the first minute of our five days stay. Will definitely stay here again when we come to Paris.
Comment from Hotel Management
Aug 20, 2014 by Benjamin, Hotel Management
Thank you for sharing your experience on Expedia. We hope to see you again in our hotel. Benjamin - Deputy Manager
4 out of 5
Recommended
for Couples
by A verified traveler from England

Nice hotel, very close to local transport

Posted Aug 17, 2014
Pros: Clean, good facilities.
Cons: Upon check in, there were not enough staff to cope with the people checking in. This resulted in us waiting well over an hour to get to the room.
Location: All transport links are within 20 second walk, close supermarkets to get some food and nice staff in the Irish pub and restaurant opposite hotel.
The hotel itself was lovely, situated in a nice area and close to transport links. However during our stay, unfortunately there was building work right outside our window resulting in us being unable to sleep with the windows open as the work started early. As we could not work the air conditioning this made for a very hot room or an early wake up call, although this is not the hotels fault.
Comment from Hotel Management
Aug 21, 2014 by Benjamin, Hotel Management
Thank you for your comment. Our technician repaired the air conditionning as customers can sleep in their room without a noise . Don't hesitate to talk to the reception during your next stay , they will spread the information to the service concerned if you need anything. We hope to see you again when you will come back in Paris. Benjamin-Deputy Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good access to view point

Posted Aug 16, 2014
Pros: close to station.
access to RER(train) is just 1 min. but point is the station is zone 2, so cheapest way to see around is to buy mobiles(train ticket). Room is Good enough. I may use again.
Comment from Hotel Management
Aug 21, 2014 by Benjamin, Hotel Management
Thank you very much for your comment. Indeed, the hotels has a great location because it is close to RER C and Tramway 2 to go directly to Paris. We hope to see you again at your next stay in Paris! Benjamin - Deputy Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Devon

Spacious rooms in friendly hotel

Posted Aug 15, 2014
Friendly multilingual staff across the road from rer and only 15 minutes from metro. easy to reach sites of Paris but limited food options locally for families. several bakeries locally so nice fresh baguettes to do lunch ad small supermarkets for other essentials. handy having microwave but no plates or cutlery provided. nice to have tea and coffee provided and snack bars too.
Comment from Hotel Management
Aug 20, 2014 by Benjamin, Hotel Management
Thank you for your comment which we will take into account. Concerning the food options, we have also a shop center in our hotel with some sandwiches, salads and prepared dishes that you can eat either in the lobby or in your room. Benjamin - Deputy Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Canada

The hotel was so conviently next to the metro.

Posted Aug 8, 2014
It was a wonderful experience. The staff were so cheerful and helpful. Breakfast was reasonably priced. The metro next door was convient. All in all a great stay. Definitely would return again if I go back to Paris. Posted pics of the hotel on Facebook for all my 450 friends to see.
Comment from Hotel Management
Aug 13, 2014 by Benjamin, Hotel Management
Thank you very much for your comments. I will share them with all my team. I hope to welcome you again. Benjamin - deputy manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Great hotel

Posted Aug 7, 2014
The hotel was very close to the train station and all other forms of transport.the staff were very helpful and genuine.the subway opposite the hotel helped making our holiday inexpensive.there is nothing negative I can say about the hotel,was a great experience staying there! Will come back again!
Comment from Hotel Management
Aug 9, 2014 by Benjamin, Hotel Management
Thank you very much for yourcomments ! I hope your next stay will be as pleasant as the previous one. Benjamin - deputy manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Metro station

Posted Jul 10, 2014
Overall good functional hotel, near Metro station. Not many places to eat nearby. Outside the main city. Safe neighborhood. Far from Main railway station (Nors) or CDG airport. Long taxi ride. Eiffel tower 3rd station from Metro. Rooms are small for a family of 4 with 2 kids. No shower cap. Trash can was very very small. Overall good value. Nice modern look.
Comment from Hotel Management
Jul 15, 2014 by Benjamin, Hotel Management
Thank you for having share your comments on Expedia. We will take them into account. We hope to see your family again, Benjamin - deputy manager