Standard Suite | Premium bedding, minibar, in-room safe, individually decorated

Reviews of Alzer Hotel - Special Class

4 out of 5
Alzer Hotel - Special Class
At Meydani No 20, Sultanhmet, Istanbul, Istanbul

Reviews

8.4

Very Good

Rating 10 - Excellent. 377 out of 897 reviews" "
Rating 8 - Good. 358 out of 897 reviews" "
Rating 6 - Okay. 113 out of 897 reviews" "
Rating 4 - Poor. 31 out of 897 reviews" "
Rating 2 - Terrible. 18 out of 897 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Parvez, Pepper Pike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jan 2024
Response from Özgür Koçak on Jan 30, 2024
Dear ParvezHi,Thank you for your valuable comment.Best regards,

10/10 Excellent

Hena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most magical place to stay in Istanbul. The most amazing staff and spectacular location
Stayed 1 night in Dec 2023
Response from hotel management on Jan 7, 2024
Dear Hena ,We are glad to hear you enjoyed your stay with us and appreciate you taking the time to share your comments. Our goal is always to provide warm and friendly customer service to all our guests and it's always nice to hear when we do.We thank you for your business and we hope to have you back with us again. Have a great day!

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 4 nights in Nov 2023
Response from Alzer Hotel Team on Nov 27, 2023
We appreciate you taking the time to share this glowing praise, Benjamin!Were absolutely thrilled to know you enjoyed your time with us so much and that from the very beginning we were able to make you feel at home with an upgrade. We hope to host you again sometime for yet another unforgettable visit!

10/10 Excellent

FARZAD, Canoga Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqe and old fashion furniture. Rooftop dinning. Everything was excellent. The breakfast menu/ quality can improve. Location excellent. Will visit again. Great staffs.
Stayed 2 nights in Nov 2023
Response from Alzer Hotel Team on Nov 27, 2023
Dear Farzad,We are glad to hear you enjoyed your stay with us and appreciate you taking the time to share your comments. Our goal is always to provide warm and friendly customer service to all our guests and it's always nice to hear when we do.We thank you for your business and we hope to have you back with us again. Have a great day!

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Location, is within walking distance from all the places ( Bazaar, Sultanhan Ahmet, Ayasofya). The staff was extremely attentive specially Mesut and Kemal.
Stayed 5 nights in Oct 2023
Response from Alzer Hotel Team on Nov 27, 2023
Dear Lourdes,Thank you so much for the great review and nice comments. We are glad to hear you had such a great stay with us and took advantage of our convenient location. We work hard to provide warm and friendly customer service to all our guests, and it is always nice to hear when we do. We appreciate your business and hope to have you stay with us again. Have a wonderful day!

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alzer Hotel is directly across from the Blue Mosque and on the Hippodrome, which is all flat. Istanbul is very hilly, so this was a fantastic location for me, who has mobility issues due to a bad knee. The staff went above and beyond to make sure we had an amazing stay. The food was exquisite, and all the staff were the best I have ever encountered... nothing was ever too much trouble. We would definitely recommend the Alzer Hotel, and we would love to return one day and stay here again.
Stayed 8 nights in Oct 2023
Response from Alzer Hotel Team on Nov 27, 2023
Hi Dallas,We are glad to hear you enjoyed your stay with us and appreciated our overall quality, service, and convenient location. We work hard to provide our guests with a memorable experience and it’s always nice to hear when we do. Your business is very much appreciated, and we hope to have you stay with us again. Have a fantastic day!

10/10 Excellent

Alya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded our room and it was very clean , staff was very helpful and service was very good . Food was a bit expensive but it tasted very good . Location is ideal for any tourist.
Stayed 10 nights in Oct 2023
Response from Alzer Hotel Team on Nov 27, 2023
We're thrilled to hear your stay at Alzer Hotel Istanbul went as expected and beyond! We take pride in providing spacious clean rooms and accommodating service from our team members. We're glad you enjoyed our serene location with its convenience to city attractions just a short walk away. Your kind words mean the world to us and we couldn't be happier to hear you would recommend us. We look forward to your return on your next stop to Istanbul!

10/10 Excellent

Michael, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to be if it’s your first time and you want to be close to all the tourist sites. The whole area is semi-closed off with very friendly tourist police. Wonderful little hotel, clean, nice decor. . Would love to have spent more days there. The buffet on the top floor is amazing - Great views. Close to tram stop. Very walkable. If you’re driving this is not the neighborhood
Stayed 1 night in Oct 2023
Response from Alzer Hotel Team on Nov 27, 2023
It's great to hear that you had a wonderful experience at the Alzer Hotel Istanbul! We take pride in our unique approach to welcoming guests. We're glad to know that the convenient location and views added value to your stay. Your appreciation for our team members is much appreciated. Thank you for pointing out the amenities available. It's been a pleasure to host you, and we hope to welcome you back for another memorable experience.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Alzer Hotel Team on Nov 27, 2023
Thank you for sharing this perfect rating!At Alzer Hotel, we strive to provide exceptional service for each person who walks through our doors. Our central and quiet location along with our cleanliness and wonderful services are just a few of the great things we have to offer! We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Excellent

Zarrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by a lovely gentleman at reception who gave us some information on Istanbul and the history behind the Pasha Suite we were staying in. He was very helpful. The room itself was beautiful, there was a hallway in the room with the bathroom, bedroom, and living room with a spectacular view of the blue mosque, hippodrome, and part of the Bosphorus. The rooms were kept clean and the breakfast room above had spectacular views with a nicely sized buffet. The staff were all so lovely and I look forward to coming back!
Stayed 6 nights in Sep 2023
Response from Alzer Hotel Team on Nov 27, 2023
Zarrin, it's fantastic to see your glowing review! We're so glad you found the Alzer Hotel's location convenient, and that you enjoyed the tranquility of the Sultanahmet area. It pleases us to hear that our efficient check-in process and the friendliness of our team members made a positive impact on your stay.We're thrilled that the clean and comfortable environment of your room, along with the stunning views, added value to your stay. Our team will be thrilled to hear their efforts were appreciated!Your warm endorsement greatly encourages us, and we genuinely look forward to welcoming you back for another delightful stay.

10/10 Excellent

Mohammed Haroon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Loved the hotel, and exceptionally conveniently located
Stayed 7 nights in Sep 2023
Response from Hotel Manager on Sep 15, 2023
Dear Mohammed,We are excited to see your wonderful rating and are happy to hear that you have experienced our exceptional hospitality. We would love for you to stay with us again on your next visit to our city! Thank you for taking the time to leave us your feedback as it means a lot to us.Kind regards,Zehra Mavus

10/10 Excellent

Deanna, Abbotsford

Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 25, 2023
Hi,Thank you for your valuable comment.Best regards,Zehra Mavus

6/10 Okay

Said

Disliked: Staff & service, amenities, property conditions & facilities
Best location poor service!
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 4, 2023
Hi,Thank you for your valuable comment.Best regards,Zehra Mavus

4/10 Poor

Alexandr

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Слышен каждый звук из соседних комнат, спать невозможно, как будто стен нет
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 21, 2023
Hi,Thank you for your valuable comment.Best regards,Zehra Mavus

10/10 Excellent

ghezala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my sister stayed at laser hotel on our first trip to Istanbul! This place was amazing. It’s exactly as described in the description and pictures. Istanbul is very hot in the summer and their AC worked so well. The location is in a gated community surrounded by tourist police. It is quiet at night away from the loud city. All the main attractions, museums, mosques, grand bazaar are all at a walking distance. The hotel is clean and we felt welcomed. Will stay here again :)
Response from Hotel Manager on Aug 21, 2023
Hi,Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Kind Regards,Zehra Mavuş

10/10 Excellent

Zyad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff we go again
Stayed 4 nights in Jul 2023
Response from Hotel Manager on Aug 21, 2023
Hi,We love to see positive ratings - thank you ever so much, from all of us at the hotel!Kind Regards,Zehra Mavuş

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in the Hippodrome, across the street from the Blue Mosque. It was perfect location to walk to all the sights as well as shopping and dining. It is also just a block from the Metro if that’s more your preference. The staff were extremely attentive and friendly. Would definitely stay here again..!!
Stayed 3 nights in Jul 2023
Response from Hotel Manager on Jul 21, 2023
Dear Paul,Thanks for your review.We are looking forward to welcome you again in the future.Best regards,Zehra Mavus

4/10 Poor

Amjad

Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 21, 2023
Hi,Thank you for your comment.Best regards,Zehra MavusHotel Manager

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Spent five nights here and it was a great hotel. 11/10 for the location. Nice room, friendly staff and a plenty of breakfast choices.
Stayed 5 nights in Jun 2023
Response from Hotel Manager on Jul 4, 2023
Dear John,Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Kind Regards,Zehra Mavuş

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Hotel Alzer!
Lovely boutique hotel in a quiet area and a great location for seeing some historical sites. The concierge offered some excellent advice on hiring a private and very knowledgeable guide.
The beautiful view from the Hotel Alzer’s breakfast room
The Hotel Alzer
The Obelisk across the plaza from the hotel
Stayed 3 nights in Jun 2023
Response from Hotel Manager on Jun 22, 2023
Dear Janice,Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Kind Regards,Zehra Mavuş

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Manager on Jun 22, 2023
Hello,Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Kind Regards,Zehra Mavuş

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing one night stay
We enjoyed our stay here in the executive room, although it was only one night. We were minutes away from Blue Mosque and Hagia Sofia. Staff was helpful and friendly. The rooftop breakfast area was great and breakfast was delicious. The only drawback was the inaccurate room description which stated two king beds and a queen bed. When we arrived, there were only two queen beds. All in all, we enjoyed our stay and would stay here again.
Stayed 1 night in May 2023
Response from Hotel Manager on Jun 7, 2023
Dear Abdul,We are excited to see your wonderful rating and are happy to hear that you have experienced our exceptional hospitality. We would love for you to stay with us again on your next visit to our city! Thank you for taking the time to leave us your feedback as it means a lot to us.Kind regards,Zehra Mavus

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at Alzer Hotel. Wonderful staff secured a shuttle to the airport for me. Great cafe right outside the front door. Amazing rooftop view of the Blue Mosque and surrounding area.
Stayed 3 nights in May 2023
Response from Hotel Manager on May 12, 2023
Dear David,Thanks for your review. We are happy that you like your stay at Alzer Hotel. We work with the best travel agency for transfers our all guests are very happy with airport transfer we are happy you loved it too. Our cafe and Terrace has excellent view .We are looking forward to welcome you again in the future.Best regards,Zehra Mavus

10/10 Excellent

Mohamad Majd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Hotel Manager on May 12, 2023
Dear Mohamad Majd,Thanks for your review.Hope to see you again in the future.Best regards,Zehra Mavus

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel, customer service could be better
The setting is absolutely perfect: opposite the Blue Mosque with a wonderful view from the breakfast room. The breakfast was extensive and varied from day to day. Most of the staff were very friendly, though we were a bit put off by the concierge who spent so much time promoting day trips to guests, that on two occasions we had to wait to get our room keys.
Stayed 4 nights in Apr 2023
Response from Hotel Manager on May 4, 2023
Hi,Thank you for your valuable comment.Best regards,Zehra Mavus

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in literally the heart of the Hippodrome! Walking distance to everything you want to see and more!
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 16, 2023
Dear Stacey,Thanks for your review. We are happy that you like Alzer Hotel.Looking forward to host you again in the future.Best regards,Zehra Mavus

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Alzer was perfect. All staff members, including doorman, reception, housekeeping, breakfast buffet, and shuttle drivers were exceptionally welcoming, informative, helpful, respectful & professional. The hotel was unusually clean & well maintained. It wad our good fortune to have randomly chosen the Alzer.
Stayed 4 nights in Mar 2023
Response from Hotel Manager on Apr 12, 2023
Dear Jack,Thanks for your review. We are happy that you like everything.We are looking forward welcome you again in the future.Best regards,Zehra Mavus

10/10 Excellent

Affaf

Stayed 2 nights in Feb 2023
Response from Hotel Manager on Mar 19, 2023
Dear Affaf,Thanks for your review.Best regards,Zehra Mavuş

10/10 Excellent

Hayat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and clean hotel, i recommend it
Stayed 3 nights in Jan 2023
Response from Hotel Manager on Feb 1, 2023
Dear Hayat ,We are so grateful for your kind words. Thanks for sharing your review with us and other travellers.Looking forward to welcome you again in the future.Best regards,Zehra MavuşHotel Manager

8/10 Good

Roderick, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights in Nov 22. It was lovely. Hotel staff were very friendly and helpful. The location was excellent, minutes walk from the main attractions. Room was nice and clean. Toiletries were topped up everyday. Nice view of the blue mosque from our room, and breakfast cafe. I would recommend this place.
Stayed 5 nights in Nov 2022
Response from Hotel Manager on Dec 5, 2022
Dear Lu ,We are so grateful for your kind words. Thanks for sharing your review with us and other travellers.Looking forward to welcome you again in the future.Best regards,Zehra Mavuş

8/10 Good

Enas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is the only stay in the Sultan Ahmet square. The staff were friendly and accommodating. Would definitely stay here again.
Response from Hotel Manager on Dec 5, 2022
Hi ,Thanks for your positive feedback. We are thrilled to hear you enjoyed our service. We find it to be a favorite among many of our customers.Thanks again for your kind words and for being a fantastic guest.Best regards,Zehra Mavuş

8/10 Good

Diego

Stayed 5 nights in Oct 2022

10/10 Excellent

Rafik, Sparks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location across from Sultan Ahmet Mosque (Cami) and other key sites (Aya Sofia, Topkapi). Easy access to transportation by tram or taxi. Great free breakfast (starts at 7:30 am, not earlier). Free wifi. Superb front desk staff, courteous and very helpful. Great little restaurant in front. Always enjoyed staying there, and will stay there again God Willing.
Stayed 7 nights in Sep 2022
Response from Hotel Manager on Sep 13, 2022
Dear Rafik,We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing guets like you.We hope to see you again soon!Best regards,Zehra Mavuş

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Hotel Manager on Aug 16, 2022
Dear Rita, Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I’m glad we were able to meet your expectations! Best regards, Zehra Mavuş

10/10 Excellent

fedaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Close to all the main attractions.
Stayed 9 nights in Aug 2022
Response from Hotel Manager on Aug 15, 2022
Dear Fedaa , We are so grateful for your kind words. Thanks for sharing your review with us and other travellers. Looking forward to welcome you again in the future. Best regards, Zehra Mavuş

8/10 Good

ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel but..
We booked a double room for 3 nights at Alzer Hotel. This was our first time visiting Istanbul, however when we arrived at the hotel we were told the guests who were occupying our room couldn't check out (we were not given a reason) and we would have to stay at another hotel for 1 night and then come back to Alzer hotel for the other 2 nights. After some protesting we agreed to go and see the other hotel, which was nearby, before deciding. The other hotel was fine so we decided to stay in it for one night. The following day we checked into Alzer Hotel. It was then we realized this was a far superior hotel in all respects, the cleanliness, breakfast, comfort, service etc. The management of the hotel apologised for this episode and gave us a refund of €25 and a plate of fruit, nice gestures but we felt this did not make up for the inconvenience caused or the fact that we missed a 1 night stay at this wonderful hotel. Would we stay there again? Absolutely, this hotel is perfect in every way. I would just advise management if there are guests who are unable to check out for emergency or other reasons that they would be offered the alternative hotel, rather than the new guests who have just arrived into a foreign country tired and exhausted from the long trip.
Stayed 3 nights in Aug 2022

10/10 Excellent

Raihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for couple stay!
It was so near to most of the sites of attraction for us to visit. Great view from the rooftop garden during breakfast. Very safe as our hotel is within the security zone for the Hagia Sophia and the blue mosque tourist areas. Very clean too though the toilet exhaust fan was not functioning. But overall it was a great experience.
Stayed 3 nights in Jul 2022

10/10 Excellent

Zyad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in very nice location Planning to come back next vacation
Stayed 6 nights in Jul 2022
Response from General Manager on Jul 22, 2022
Dear Zyad, We are so grateful for your kind words. Thanks for sharing your review with us and other travellers. Looking forward to welcome you again in the future. Best regards, Zehra Mavuş Hotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like most hotels you suspect noise, but other than that it was in a fantastic spot, with a great resturant outside and i enjoyed my stay very much :)
Stayed 8 nights in Jun 2022
Response from Hotel Manager on Jul 15, 2022
Dear Mark, Thanks for your review. We are glad that you like everything. Best regards, Zehra Mavuş

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Alzer Hotel many times and its always our first choice whenever we visit Istanbul. The staff, food, and location are all excellent. The hotel is beautiful and has old world charm with amazing breakfast views of the city.
Stayed 3 nights in Jul 2022
Response from Hotel Manager on Jul 15, 2022
Dear Patricia, Thanks for your kind review. We are glad that you had an excellent time at Alzer Hotel. We are looking forward to welcome you again. Best regards, Zehra Mavuş

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our state was really good. It’s located right at Sultanahmet and that is very convenient. It’s very clean. Staff is very helpful and supportive.
Stayed 3 nights in Jun 2022
Response from General Manager on Jul 22, 2022
Dear Valuable Guest , We are so grateful for your kind words. Thanks for sharing your review with us and other travellers. Looking forward to welcome you again in the future. Best regards, Zehra Mavuş

10/10 Excellent

adeel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and a great location!
The location is the best!! Especially if you are planning to pray at either of the big mosques, both mosques are super close. The staff went above and beyond to accommodate us and help with our luggage and transport to the airport. One of the best hotel experiences i can remember!!
Stayed 3 nights in Jun 2022
Response from General Manager on Jul 22, 2022
Dear Adeel , Thank you so much for taking the time to leave us this amazing review. Looking forward to welcome you again in the future. Kind regards, Zehra Mavuş

10/10 Excellent

wilfredo g.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel was nice- great area- front desk was great
Stayed 4 nights in Jun 2022
Response from Hotel Manager on Jul 5, 2022
Dear Wilfredo, Thanks for your review. We are glad that you like Alzer Hotel. Best regards, Zehra Mavus

8/10 Good

Zahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
The view at breakfast was amazing, as is the location. The bathroom was not fully functioning, the shower head connections were not assembled correctly so sprayed water all over the place, sure they will fix it as I did mention it...maybe. The bed was comfortable.
Stayed 2 nights in May 2022
Response from Hotel Manager on Jun 13, 2022
Dear Valuable Guest, Thanks for your review. We are glad that you like location and bed. Looking forward to welcome you again in the future. Best regards, Zehra Mavuş

10/10 Excellent

Fusun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel at good location, accommodation, stuff and food. The location is at walking distance to Blue Mosque, Hagias Sophia, Grand Bazaar, Spice Bazaar, Topkapi palace and to many other historically attraction sides. We had dinner and breakfast and coffee & teas which we were totally satisfied with what we had in the meaning of food, service, quality and the price-wises. The entire rooms were renovated. The legendary breakfast is served on the roof with a beautiful view. The breakfast menu has several items as fresh, tasty and in excellent quality as we experienced in 2014; the quality has not been changed, if not better which was one of the reasons pulled us back to Alzer. The receptionists, breakfast room and patio service personnel are always nice and polite. If we come back to the historical side of Istanbul, we will definitely chose to stay in Alzer, highly recommended.
Stayed 5 nights in May 2022
Response from Hotel Manager on Jun 13, 2022
Dear Füsun, Thanks for your kind review. We are glad that you had a nice accommodation at Alzer Hotel. We are looking forward to welcome you again in the future. Best regards, Zehra Mavuş

10/10 Excellent

Rafik, Sparks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I will only stay at this hotel when visiting Istanbul. We have stayed at this hotel several times over the years. I have been to other much more expensive hotels but the service in these hotels doesn't compare to the service at Alzer. The staff at the front desk and in the upstairs dining room as well as the cleaning staff have always been very friendly and have done their best to help us. The hotel is literally right across Sultan Ahmet Cami, and so we would simply cross the street for our daily prayers and Jumm'ah. From this hotel, you can walk to Aya Sofia in 4 minutes and to Topkapi easily. A whole line of superb restaurants are less than 5 minutes away. The tram is less than 5 minutes away, and with it you have easy access to all of Istanbul. We are going back to this hotel this fall. We can't wait; this hotel feels like our home away from home, and we have become close friends of the staff.
Stayed 7 nights in Sep 2019
Response from Hotel Manager on May 13, 2022
Dear Rafik, Thanks for your excellent review. We are very happy that you like everything. Looking forward to welcome you again in the future. Best regards, Zehra Mavuş

10/10 Excellent

Ameena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location Relaxed environment
Stayed 4 nights in Mar 2022
Response from Hotel Manager on Apr 3, 2022
Dear Ameena, Thanks for your review. We are glad that you had excellent stay at Alzer Hotel. We are looking forward to welcome you again in the future. Best regards, Zehra Mavuş

6/10 Okay

Helen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022
Response from Hotel Manager on Jan 17, 2022
Dear Helen, Thanks for the review. Your opinion is ver important for us. Best regards, Zehra Mavus