Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, Canada

Very nice hotel.

Posted Jan 20, 2015
Pros: everything
Cons: nothing
Location: many historic areas in Istanbul are very close from the hotel. All staff helped me from my question about restaurant, sight-seeing place etc,
Very nice hotel. Staff, location, breakfast and room comfort. I stay many 5 star hotels but this hotel is much better than many 5 star hotels. All staff are very warm hospitality. special thanks to Hassan who is a Guest Relations Manager. I recommend this Arden City Hotel Istanbul for everybody who is looking for the hotel in Istanbul
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rotterdam

Perfect situated hotel with super nice staff!

Posted Dec 17, 2014
Pros: The staff, location and the services.
Cons: The temperature of the breakfast place was kind of hot.
Location: Within 5 minutes you are at the Topkapi museum, hagia Sophia, Sultan Ahmed, Grand Bazar
While checking-in, the receptionist told us that our room has been upgraded due to the fact that my girlfriends bday was during our time there. On her birthday we received a fruit basket and a bottle of wine. Very kind! The receptionist even asked if they had to organize something special for this day, f.e. roses or a cake :). The staff are really helpfull and very kind. The room we stayed was really nice, clean and with nice views of the hagia sophia and sultan ahmed. The breakfast was ok, not really special but enough to start your day. We have stayed a lot in 4/5 stars hotel in different cities, but this hotel was sure one of the better ones we stayed.
Comment from Hotel Management
Jan 12, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. Many thanks for taking the time to provide a very positive review! I am pleased that you chose Arden City Hotel - Istanbul for your stay in Istanbul. It is always nice to hear that our attention to detail helped make your stay so enjoyable and that our staff provided such exceptional service. I do hope that we can welcome you back in the future! Best Regards, Mustafa KAVAK
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel with a great top view

Posted Dec 14, 2014
Great hotel, staff very friendly, spectacular view in the top, near all the main sighseeings, excellent
Comment from Hotel Management
Jan 13, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. Many thanks for taking the time to provide a very positive review! I am pleased that you chose Arden City Hotel - Istanbul for your stay in Istanbul. It is always nice to hear that our attention to detail helped make your stay so enjoyable and that our staff provided such exceptional service. I do hope that we can welcome you back in the future! Best Regards, Mustafa KAVAK
Comment from Hotel Management
Jan 13, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. Thank you for writing such a great review on the hotel and for trusting us. It was our pleasure to have you staying with us and I am so glad the staff and facilities of the hotel exceeded your expectations. I look forward to welcoming you back to the hotel on your next visit. Best Regards, Mustafa KAVAK General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Istanbul old city

Posted Dec 2, 2014
Pros: good view, in the middle of old city, closed to everything and nice staff!
Location: The location is great. It takes about 5 mins to everywhere in the old city.
It has great location and nice view at rooftop. Hotel staff was very friendly and helpful. They helped us plan our trip in Istanbul and upgraded our room to a suite with great view of Aya sofia, blue mosque and everything.
Comment from Hotel Management
Jan 12, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. First of all, we would like to thank you for choosing Arden City Hotel - Istanbul for accommodation requirement. The highest level of guest satisfaction are really important for us,so we would like to thank you again for your case. Hopefully, we'll host you in Arden City Hotel as our repeat guest on your next stay in Istanbul. Best Regards, Mustafa KAVAK General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

istanbul break

Posted Nov 19, 2014
Pros: location, comfortable rooms and staff
Cons: breakfast
Location: Excellent location - 5 min walks to Blue Mosque, Hagia Sofia, Topkapi Palace and Grand Bazaar. Easy to get around by tram to most tourist attractions
Excellent location - 5 min walks to Blue Mosque, Hagia Sofia, Topkapi Palace and Grand Bazaar. Easy to get around by tram to most tourist attractions using Istanbul Card Hotel staff courteous, very friendly and helpful. Hotel rooms clean, comfortable beds and appeared recently refurbished to a very good standard - Breakfast OK Hotel star ratings vary but certainly to 4 star standards Would certainly stay here again
Comment from Hotel Management
Jan 13, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. I was delighted to read your very kind comments and I thank you for taking the time to let us know that you enjoyed your stay with us. We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Mustafa KAVAK
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, close to all main attractions

Posted Oct 31, 2014
Stayed at the Arden City for 4 nights from 26th Oct. My wife and I both had a fantastic time. We were impressed with the hotel. Good standard of hotel, very clean and fantastic views from the Hagia Sophia Suite. We were upgraded to the suite as it was our 5 year anniversary and the hotel staff went out of their way to make us feel welcome. Overall, it was a fantastic hotel and Istanbul was a dream!
Comment from Hotel Management
Jan 13, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. I was delighted to read your very kind comments and I thank you for taking the time to let us know that you enjoyed your stay with us. We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Mustafa KAVAK
4 out of 5
Recommended
for Personal Event
by Amyfrom Arlington, VA

Down the street from all the sites!

Posted Sep 12, 2014 on Hotels.com
Arden City was conveniently located from Hagia Sophia, Blue Mosque, Balica Cistern, literally down the street. Arden City's tall building and lights can be seen from afar, making it easy to locate. The hotel was small but clean. Breakfast left something to be desired but there's a nice spread and it's already included in the hotel price.
Comment from Hotel Management
Jan 12, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. It is great to hear that you enjoyed the guest delight we strive for each and every day. We work hard at maintaining our high levels of service and it is lovely to receive such positive feedback. Thank you so much for taking the time to write about your stay. We look forward to welcoming you back to Istanbul, hopefully very soon. Best Regards, Mustafa KAVAK
4 out of 5
Recommended
for Business Travelers
by Abdullahfrom Riyadh

Good location but small rooms

Posted Sep 3, 2014 on Hotels.com
The location of the hotel is very good within walking distance from the Sultanahmet mosque, Ayasofia and the grand bazar. Friendly and helpful staff. Small rooms and very small elevator.
Comment from Hotel Management
Jan 14, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. I was delighted to read your very kind comments and I thank you for taking the time to let us know that you enjoyed your stay with us. We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Mustafa KAVAK General Manager
4 out of 5
Recommended
for Couples
by adel djellas

Posted Aug 16, 2014 on Hotels.com
Comment from Hotel Management
Jan 14, 2015 by Mustafa Kavak, Hotel Management
Dear Hotel Guest, Greetings from Arden City Hotel - Istanbul. First of all, we would like to thank you for choosing Arden City Hotel - Istanbul for accommodation requirement. The highest level of guest satisfaction are really important for us,so we would like to thank you again for your case. Hopefully, we'll host you in Arden City Hotel as our repeat guest on your next stay in Istanbul. Best Regards, Mustafa KAVAK General Manager
4 out of 5
Recommended
for Couples
by GMfrom Madrid

Correcto. Ubicación Inmejorable

Posted Jul 9, 2014 on Hotels.com
Hotel muy Correcto y con una ubicación perfecta para quienes quieran conocer el centro Histórico de la Ciudad.
Comment from Hotel Management
Jan 14, 2015 by Mustafa Kavak, Hotel Management
Dear Arden City Hotel Guest, Greetings from Arden City Hotel - Istanbul. Thank you very much for your kind feedback that you have shared on Expedia. We are delighted to receive your positive comments.Your satisfaction is very important for us. Arden City Hotel staff will always try to do their best for our precious guests. Best Regards, Mustafa KAVAK General Manager