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Reviews of Best Town Hotel

3 out of 5
Best Town Hotel
Nöbethane Caddesi No:34, Istanbul, Istanbul

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 11 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 5 mins walk from Sirkeci Tram station. Very nice buffet breakfast included. Internet wifi working well. Excellent and considerate staff. Really bargain for a city center hotel, excellent value for money. Unfortunately despite booking a three-bed room, we were given a double room with an extra bed. Some leak in bathroom sink tubes which was not fixed despite our request.
Stayed 2 nights in Aug 2019

2/10 Terrible

SADARDIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel reservation Staff not gave us room in Best town hotel where our room was booked and put us in an other hotel near their hotel. That hotel was below standard. Our booking was prepaid and non refundable and we were very much tired from journey therefore we accepted that small, ugly and useless room, We strongly protest Hotels.com with this drama of reward points and free nights.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

kirill, moscow, russia

Liked: Cleanliness, staff & service, room comfort
close to everything hotel
nice stuff, good breakfast, just close to everything hotel

2/10 Terrible

Tricia, USA

Disliked: Staff & service, room comfort
NEVER again!
After many emails with hotel regarding my reservation, I arrived after traveling for 20 hours to find out they did not have a room available. They were able to give us a room for that night,( at a much higher rate) but then I had to find another hotel for the remainder of our holiday. The following morning when I was in the lobby using the internet ( because it did not work on the second floor) to find another hotel. I heard another woman very unhappy at the front desk. I visit Istanbul twice a year but I would NEVER stay there again.

8/10 Good

Barbara

Liked: Staff & service
Breakfast view
The view from the breakfast room. Is wonderful. It is very hard to get to by taxi but so close to everything in the old city.

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent hotel, but really bad staff
The Hotel is excellent, clen and comfortable, and the location is great; but do not expect a kind attention from the staff...they almost do not look at you when you talk to them, will not help you with any tourist information, and in our case, they also get a bit angry because we decided to book a transfer service in another place....and try not use the laundry service of the hotel because is more than expensive!!!!!! if you need, look for a laundry outside the hotel, it´s full of them!

8/10 Good

hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة مميزة
الفندق جميل ونظيف قريب من محطة الترام لكن يعيبه صغر الغرف والعمال خدومين جدا وبشوشين
Stayed 8 nights in Jan 2019

10/10 Excellent

asli, Duisburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr Zentral super Verbindung nach Sultan Ahmet
Sehr Zentral man ist schnell in Dultan Ahmet und in Eminönü. Zur Ägyptischen bazar und Grand Bazar . Sehr freundlich hilfsbereit sind die im Hotel gehen auf alle Bedürfnisse ein. Immer wieder gerne . Danke an alle .
Stayed 7 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhige zustand
Es ist klein aber gemüdlich gewesen.ich würde auf jeden fall weiter emfehlen .

8/10 Good

Penik, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hertarafa Yakin guzel servis ve gayet Iyi elemanlar

8/10 Good

Galina, Новосибирск

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Восточная сказка.
Отель маленький, но очень уютный, отлично расположен, все в шаговой доступности, но в то же время достаточно спокойная улочка. Очень хорошо погружаешься в атмосферу загадочного востока. В пяти минутах от остановки трамвая и ж/д вокзала. Очень просто добираться в любой район города. Можно было бы чуть-чуть разнообразить завтраки. Не очень удобно расположена душевая кабина (неудобно выходить). Удобные кровати. Приветливый персонал. Отдых получился отличным.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
nicht zu empfehlen
Zimmer viel kleiner als im Angebot angegeben, Bad mit Schimmel, Frühstück war nicht "kontinental", es gab kein Obst, Hörnchen usw. sondern eingelegte Oliven und Schafskäse, fette Wurst, Mayonnaise Salate. Also Dinge die wir eher zu Abend essen. Zimmer sauber geputzt. Hotelmanager überheblich und für Reklamationen unzugänglich.

4/10 Poor

Sylvia, Deutschland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Vorsicht Zimmergröße falsch angegeben!
Putzfrau hat einwandfrei gearbeitet, jedoch starker Schimmel im Bad. Zimmer zum Hof: Aussicht auf Innenhof mit Ratten. Zimmer zur Strasse: viel zu laut die ganze Nacht. Modern eingerichtete Zimmer, sauber aber weniger als 50% der angegebenen Größe. Service-Personal war bei Reklamation völlig uneinsichtig und die Mängel wurden weder bearbeitet noch beseitigt.

8/10 Good

Per Johansen, Oslo

Liked: Cleanliness
Svært bra beliggenhet
Hotellet har en svært god beliggenhet, midt i gamle Istanbul, med gåavstand til mange av byens mest populære severdigheter. Også en rekke serveringssteder av god kvalitet like i nærheten. Servicen er helt ok, men heller ikke noe mer. Vi fikk noe kluss med regningen da vi skulle sjekke ut, da første døgn var betalt ved ankomst, noe som ikke var registrert i systemet. Dermed ble det mye frem og tilbake da vi skulle betale sluttregningen, men vi fikk forhåpentligvis ordnet opp etter hvert.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ефросиния, Кишинев

Liked: Cleanliness, property conditions & facilities, room comfort
не плохо, но есть лучше
Замечательное расположение, номер не очень маленький, но не хватает какого-то уюта. Мененджемент отеля очень "сухой" , не привычно для турецкого общительного народа, вид отеля со старыми и не живыми цветами не очень хорош и холл хотелось бы видеть более уютным .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort