Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lyon

Très bon accueil. Très bien situé pour la visite

Posted Apr 19, 2015
Pros: Accueil,amabilité,confort de la literie,propreté,choix pour le petit déjeuner Situation dans Istanbul.
Cons: Les prises electriques
Location: C'est le quartier le plus prestigieux d'Istanbul: Palais de Topkapi,Mosquée Bleue,Sainte Sophie, Citerne-Basilique. Proximité du Grand Bazar . Etc
Le rapport qualité-prix est très bon. Le personnel est compétent,très aimable.L'hôtel est confortable. Il m'a permis de visiter très facilement toute la partie ancienne de la ville qui m'interessait.Etre à quelques minutes à pied de Sainte Sophie, de la Mosquée Bleue et de Topkapi n'a pas de prix.
3 out of 5
Recommended
for Families
by A verified traveler

Für Kurzurlaub absolut OK

Posted Apr 8, 2015
Pros: War alles ok, nicht was besonders hervorzuheben wäre.
Cons: Beim Frühstücksbuffet könnte man evtl. "etwas zulegen".
Location: Sehr zentral in der Altstadt gelegen. Alle Sehenswürdigkeiten können zu Fuß erreicht werden. (Hagia Sophia, Blaue Mosche, Zisterne, Topkapie, Galata..
Sehr zentral gelegenes Hotel mit allen Sehenswürdigkeiten in unmittelbarer Nähe (auch zu Fuß). Absolut sauber, guter Service aber sehr "einfach". Wer ohnehin viel unterwegs ist um sich die Stadt anzuschauen wird nichts hier vermissen. Wer jedoch Wert auf Luxus legt ist hier definitiv falsch. Man kann das Hotel gut weiterempfehlen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amman, Jordan

Clean, great location, comfortable room.

Posted Mar 23, 2015
Pros: Location, cleanliness, proximity to public transportation.
Cons: Breakfast: no complaints at all, but it could be improved.
Location: All the sites in Sultanahmet. Gulhane park. Grand Bazaar. Galata Bridge. It's really tough to mention everything there.
The Best Western Empire in Sirkeci is very clean, wonderfully close to the Tramway, Eminonu ferry port, Sirkeci train station (and Marmaray) and all the sites in Sultanahmet. The staff were very helpful. Breakfast was decent, but not great. Water pressure and temperature in the shower was very good, and the radiators in the room were functional and well placed (even one in the bathroom to warm towels). There was a bit of a draft from the floor near one of the windows, but really not a problem. We got a good price through Expedia, and it was well worth it.
Comment from Hotel Management
Apr 11, 2015 by Neda, Hotel Management
Dear Guest, I would like to thank you very much for taking the time and also for choosing our Hotel for your stay in Istanbul. Your kind words encourage us once more that we are on the right track as our aim is to provide best stay for our guests.These kind comments such as yours are the best tool for us not only to maintain but further improve our quality and service. Warm regards, Neda Shahsevan, Guest Relation.
Comment from Hotel Management
Apr 11, 2015 by Neda, Hotel Management
Dear Guest, I would like to thank you very much for taking the time and also for choosing our Hotel for your stay in Istanbul. Your kind words encourage us once more that we are on the right track as our aim is to provide best stay for our guests.These kind comments such as yours are the best tool for us not only to maintain but further improve our quality and service. Warm regards, Neda Shahsevan, Guest Relation.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ein angenehmer Aufenthalt in Istanbul.

Posted Mar 6, 2015
Pros: Das Hotel liegt sehr zentral.
Cons: Nein, hat alles gepasst.
Location: Liegt sehr Zentral, man kann vieles zu Fuß erreichen (Großer Basar, Hagia Sophia, Blaue Moschee, etc.)
Städtereise Istanbul: Schiffsfahrt am Bospourus (sehr empfehlenswert) Hagia Sophia, Blaue Moschee und Großer Basar (muss man sehen) Fisch essen (unbedingt ausprobieren)
Comment from Hotel Management
Apr 11, 2015 by Neda Shahsevan, Hotel Management
Dear Guest, Warmest greetings from Skalion Hotel. We would like to thank you very much for your kind comments and we feel very happy that we have been able to host you brilliantly during your stay with us. Your comments are very valuable for us and it is a pleasure to read that you enjoyed our hospitality. All your kind comments are very much appreciated and will be shared with the whole team. We are looking forward to welcoming you again in the near future to provide you our hospitality . Best Regards, Neda Shahsevan. Guest Relation
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than I thought.

Posted Mar 2, 2015
Pros: Location is really good. Very close to the tram, museums, and main mosques. Most withing walking distance (including the ferries).
Location: The area has its share of tourist traps, but still plenty of nice restaurants, shops, and the like. Everything else is easily accessible.
When we arrived, the receptionist told us the hotel was under renovations and our room was not available, so we'd be taken to another Best Western just for that night. While not what we expected, it worked OK. After breakfast the following day they provided transfer back to the original place. The rest of the stay was pretty good. No complains at all. And better than we thought based on previous reviews.
Comment from Hotel Management
Apr 11, 2015 by Neda Shahsevan, Hotel Management
Dear Guest, First of all thank you very much for taking time to place your reviews. It was an honour to have you as our guest here. I’ll definately share your nice comments Hotel Family. Sincerely hope to have you in near future. Best Regards. Neda Shahsevan.
4 out of 5
Recommended
for Everyone
by A verified traveler

OK

Posted Feb 24, 2015
Cons: Abends war kein fließendes Wasser vorhanden!
Location: Das Hotel liegt in Unmittelbarer nähe zu allen Sehenswürdigkeiten der Altstadt, so das alles bequem zu Fuß machbar ist.
Das Personal ist freundlich und hilfsbereit, allerdings war das ganze Hotel zum Zeitpunkt eine einzige Baustelle.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Erstklassige Einrichtungen. Das Personal war sehr hilfsbereit und freundlich. Super Preis-Leistungs -Verhältnis. Zimmer sauber und komfortabel mit allen Leistungen. Special thanx go to Mr. Yasar and Mr. Sengir
Comment from Hotel Management
Mar 12, 2015 by Tea Cimirotic, Hotel Management
Dear, Thank you very much for your review, I am glad to read that you were happy with your stay in our Best Western Empire Palace Hotel! I will share your comments with the Team and we are looking forward to welcome you back to our hotel. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Close to main sightseeing places

Posted Feb 21, 2015
Pros: Closeness to sightseeing places
Cons: Breakfast
Location: Near blue mosque, topkapi palace, Bosporus, Haggai Sophia and the Grand bazaar
Quite good hotel very central for all sightseeing places and Bosporus. Breakfast just ok and rooms a bit small even for a superior room.
Comment from Hotel Management
Mar 12, 2015 by Tea Cimirotic, Hotel Management
Dear, Thank you so much for sharing your experiences with us and we hope you enjoyed your time in Istanbul. It is always a great thing to hear from our guests as you all provide us help us gauge what we do well and what we can improve upon. We are sorry to hear that room size did not meet your expectations but we look forward to being of service to you in the near future by providing you one of our biggest rooms . Again thank you for your time. Regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Hôtel très bien placé en centre ville

Posted Feb 17, 2015
Le personnel est très accueillant, aux petits soins. Seul point négatif, le bruit de la rue.
Comment from Hotel Management
Mar 12, 2015 by Tea Cimirotic, Hotel Management
Dear Sam, Thank you very much for taking the time to post your review about your stay in our hotel. I am glad to read that in general you were satisfied with our services. At the same time I am very sorry about your experience with the noise from the street. Please rest assured that when you visit us next time we will give you room on a higher floor away from the noise from the street. Thank you very much again for sharing your experience and I trust we can welcome you back soon. Regards,
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2015 on Hotels.com