Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
60% of guests recommend
3.6 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location, but this is not really a hotel

Posted Jul 19, 2012 on Hotels.com
The location of Elma Suites is excellent, within walking distance to Taksim square in the heart of the city. Even though it is listed as a hotel, it is actually a small apartment building on a small street. Don't expect standard hotel services such as reception area, daily room cleaning, towel change, room service, standard credit card payment and receipt, etc. You are essentially renting a flat in an apartment building. (They provide clean towels and bed sheets at check-in.) We stayed in a suite with a small kitchen, and the bed/closet was hidden behind a wall. The living area was comfortable with a sofa, TV, etc. While pictures on the web showed suites with nice views from balconies, our flat did not have a balcony and its windows were directly facing the walls of the adjacent buildings. The bathroom and the kitchen were reasonably clean, but the floors were not. We could see the dirt on our socks after 5 minutes in the suite. The biggest problem we encountered was regarding payment and receipt. They wanted the payment in cash, and did not want to accept a credit card. Also, they were not able to provide a proper receipt. I had to call the owner (he was out of town) and talk to him for almost half an hour on the phone explaining that I needed a real receipt. He finally agreed to provide one, but their office was closed (it was Sunday), so he mailed me the receipt later. The entire payment/receipt process was much more hassle than necessary.
5 out of 5
Recommended
by Ann

Posted Jul 18, 2012 on Hotels.com
It was pleasant,as well staff was very helpful!!!
1 out of 5
by A verified traveler

ELMA SUITES-ISTANBUL-AVOID AT ALL COSTS

Posted Jun 28, 2012
Pros: NOTHING
Cons: EVERYTHING
Filthy, dirty, run by seedy characters. Had to leave.
5 out of 5
Recommended
for Everyone
by nadyfrom /

vacation

Posted Jun 8, 2012
Pros: privicy and cleen
Cons: nice big room
Location: its cloose to the center of the city
very cleen very nice .... pepol helpfull .. i have wonderfull staying there and i recomended to friends
3 out of 5
by A verified traveler

Too expensive for what you get

Posted Jun 8, 2012
Apartment recently restored, missing some equipment for example a table and a Lamp at the bed. Very hot under the roof. You have to pay cash, lucky to be prepared. No credit cards