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Reviews of Erbazlar Hotel

3 out of 5
Erbazlar Hotel
Hayriye Tuccariye Cad. No:8, Yenikapi, Istanbul

Reviews

6.4
Rating 10 - Excellent. 17 out of 116 reviews" "
Rating 8 - Good. 43 out of 116 reviews" "
Rating 6 - Okay. 24 out of 116 reviews" "
Rating 4 - Poor. 10 out of 116 reviews" "
Rating 2 - Terrible. 22 out of 116 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Khalima

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The area was were dirty and hotel also
Stayed 7 nights in Sep 2023

8/10 Good

Yuliya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятный отель, несмотря на маленькую комнату ,все чисто ! Расположение тоже отличное ,я люблю ходить пешком поэтому все в пределах доступности ! Несмотря на некоторые отзывы отель удивил ! За такую цену все очень прилично !!! Утром шумновато , но это Стамбул! Спасибо
Stayed 1 night in Apr 2023

4/10 Poor

Kyle

Disliked: Staff & service, amenities, property conditions & facilities
Good: 1) Short distance to metro 2) Restaurant options 3) Internet is good. But unsecured, as no password was needed Bad: 1) Hotel is next to a major intersection where you will hear cars honking about 1-2 times a minute, from 6am to midnight 2) Water for bath (shower, sink, and toilet) died twice. With one occurring on last day of trip 3) Electricity died once. 4) Elevator is very small. Be careful if the electricty dies, you will get stuck in a very small elevator with no way of contacting front desk. And it will be completely dark 5) Was given a smoking room that I did not request 6) No remote given for AC unit, so had to open windows to let cool air in 7) Toilet had buttons wrapped with plastic ties to prevent pushing button to flush. Unknown why 8) Front desk clerk could barely understand English and didn't understand when told of electricity and water failure
Stayed 6 nights in Apr 2023

10/10 Excellent

Muhammad Arsalan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was too good staff was so cooperative but the location address was not convenient.
Stayed 1 night in Dec 2021
Response from erbazlar hotel on Jan 4, 2022
Thanks you are always welcome. ::)

2/10 Terrible

Omar

Scammers, my reservation has been cancelled
Stayed 8 nights in Sep 2021
Response from Erbazlar Hotel on Oct 12, 2021
Didn't you come and look in the room? You said you're coming in five minutes and you didn't. Question yourself a little. That you blame us.

8/10 Good

TIDJANI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
Stayed 1 night in Mar 2020

2/10 Terrible

Maroof

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad breakfast they asked me extra money for toasts no communication in english they dont understands beds are so small not for adults and not really comfortable bathroom enough dirty with full of leakage of water i asked for cancellation but they never done we are 6 friends and the accommodation made our tour worst
Stayed 6 nights in Jan 2020
Response from yeliz aktepe on Feb 3, 2020
our hotel is small boutique hotel our breakfast is open buffet breakfast ıf you want to eat toasts ıt ıs extra all the hotels ıt ıs extra about the cleaning we have 24 rooms and 3 people makes cleaning all the room

6/10 Okay

Dragos

Stayed 2 nights in Jun 2018

6/10 Okay

ANAS, HOUSTON

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
I think it is great for the price. I stayed there twice and will stay there again.
Stayed 1 night in Feb 2018
Response from yeliz aktepe on Mar 1, 2018
thanks a lot .we are waiting you again to our hotel :)

6/10 Okay

Hemant, Mumbai

Noisy rooms, too much traffic noise
The rooms were smaller than advertised and the manager refused to give me another room saying I could cancel the booking if I was not satisfied. The beds blocked the cupboard which would not open. Finally I had to work with the housekeeper to move the bed out of the way, removing the side table so that the cupboard would open. I saw the manager give 2 rooms to walk-ins while telling me he did not have any vacant rooms. This would be my second such experience through Expedia where hotels force crappy rooms and charge extra while trying to exploit tourists saying they were free to cancel. All this knowing well that in case of last minute cancellation, Expedia would charge the customer the full fees. Never will book thru Expedia again
Stayed 1 night in Jan 2018
Response from yeliz on Feb 27, 2018
our rooms all of them the same with all the photograph .their size is same with online channel web page .ıf you wanted room change the receptıon ıf they have room they are giving but when the hotel full they cant make room change .also we are small boutique hotel .bed and breakfast concept also our hotel is so cheap ıf you pay more money you can find better 3 stars hotels .the guest they dont want to pay more money after that for this cheap hotel they are waiting so many many things .did you understand me small boutique cheapest hotel that is it sir

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very good hotel, clean, nice staff and overall very good hotel comparing to the same grade hotels in the are, the price is lower than all other hotel while the service is better.
Stayed 2 nights in Nov 2017

6/10 Okay

traveller, Istanbul

Liked: Cleanliness
Disliked: Room comfort
all rooms are smoking
I booked one Queen bed non smoking room but I have got two single bed smoking room. Hotel told all their rooms are OK to smoke.
Stayed 3 nights in Oct 2017

4/10 Poor

fatima

Disliked: Staff & service, property conditions & facilities
The room over all was covered in dust and the pics from the website didn't look like the room. On the website it said that the hotel would give us a free ride from and to the airport but instead they made us pay for it. Another time I wanted my family members to come over and sit in the room for a couple hours then leave, but the ppl at the front desk didn't even let them leave the lobby, which was annoying because I came to see my family. I also asked for extra pillows and they only gave me one when I asked for 3, they told us that there was the only one extra pillow for the whole hotel. The washroom had a really bad smell when we first came in to the room and the toilet was dirty and so was the shower. When we would take a shower the water would leak on to the bathroom floor.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from bluecool on Jul 1, 2017
THANKS A LOT WE WAİT EVERY TİME

8/10 Good

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and hospitality , very small room
Good hospitality , very decent location , decent breakfast, very small room ..
Stayed 5 nights in Jun 2017
Response from bluecool on Jul 1, 2017
THANKS A LOT

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
very cheap and clean hotel
Stayed 7 nights in Jun 2017
Response from bluecool on Jun 29, 2017
Thanks a lot we wait every time....

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel close to metro
Like i said it is close to metro station,i like the speed of the free wifi,and the room service is good
Response from OĞUZ on May 3, 2017
THANKS A LOT...WE WAİT EVERYTİME..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOTHİNG TO JUST GOOD HOTEL PLEASE VHANGE THİS WİNDOW MANY PERSON DONT LİKE TO WRİTE

10/10 Excellent

AHMED IBRAHEIM, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good for price
The hotel is very cozy ,ellegant,with excellent location 200 m from yeni capi metro station with a walking distance ,also aksaray tram station is 150m walking ...the hotel staff are very friendly ,room service is very accurate and bed sheet and towel were changed every day with fresh new one...I didn't attend the breakfast buffet and didn't go to the terrace. .. In general it is an excellent option and I would liketo stay there in my next trip to Istanbul.

10/10 Excellent

William, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent hotel! Bed was big and comfortable. Room was clean. The staff was incredibly helpful. It was hot outside, but the air conditioner worked well. The hotel is across the street from a metro station. There was very little parking, but they provided free valet service. A few no-so-positive things: the wifi in our room was weak, breakfast was pricey (35TL/day), and the location was not ideal. It is not a scary neighborhood, just not close to any restaurants, coffee shops, bars, etc.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
The hotel can be given 2-stars max. For the poor service and Hospitality......

8/10 Good

Firas, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love that it is near the metro 3 min walking.
Very nice , i enjoy... The hotel is near the metro, the internet is excellent it's free and available in all the rooms in high speed collection

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Istanbul at new year 2015
The hotel while small it was a very nice experience all the staff were friendly and accommodating. The hotel was clean and the location was very handy for shopping and sight seeing.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Small
Very bad food not fresh not testy very small rooms

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to most of the popular places to visit
Hotel was fantastic very close to all the amenities. Only two stops on the tram to the grand bazaar. Walked most of the time. Hotel staff were very helpful and the service was fantastic.

4/10 Poor

Magoo's views, Medford, OR

Disliked: Property conditions & facilities, room comfort
How do you say OOPS! in Turkey?
A quaint location near?????? At least the tour guides were able to find me. Shower 'only' was accessible if I turned sideways and inhaled to get between the sliding doors and whatever you do, DO NOT drop the soap. Comfortable bed which I had to move to one side to use the six inches of room to get to the closet and drawer space or to the other side to open the window. Otherwise, I just clambered over the bed. Elevator for one and a suitcase. Nice breakfast buffet in the basement. I give it 1 1/2 stars and that may be a stretch especially for the price. At least I found out why there was no room cancellation available.

4/10 Poor

MAK

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Absolutely filthy hotel. I don't mind basic but cleanliness is a must! Used tissues stuffed behind the headboard, cotton buds, cotton wool and used tissues left in a drawer, a toothpick found in the bed?! Noisy location, hotel night shift staff asleep on duty. Taxi booking rip off. Shall I go on??!!

4/10 Poor

Mark, London, UK

Liked: Cleanliness
Disliked: Room comfort
We checked out after one night.
This is a small family run hotel . The staff are helpful and its location near askaray tram station is easy to get to main sites. There are some nice small restaurants nearby. The shower and toliet are a high standard and the breakfast was delicious. The rooms are extremely small indeed. You were unable to walk around the bed and to open the built in wardrobe you have to sit on the bed. The rooms are very clean but bed is really uncomfortable. There is a safe in the room but late at night the local street corner had large groups of men and some women and we didn't feel safe walking back to the hotel from dinner out. Also next room to ours we could hear their tv till 3am. Their is a roof terrace but still being constructed. We checked out after one night and paid for another hotel for the rest of the stay. If you have a family I don't know how you would all fit in.

8/10 Good

Tom, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a long weekend
Having stayed for 5 nights at the Erbazlar Hotel, I would definitely recommend staying here. The hotel is clean and comfortable as was the room, the en-suite is also modern. Getting into Istanbul itself is easy, you can either walk to the Grand Bazaar (about 20 - 30 mins) and the rest of the sights (40 mins), or get the Tram from Aksaray direct to all the main sites, which is quick and easy. Although you may be able to find a hotel closer to the sites, we did not find this a problem, as the Tram service is excellent. I would definitely recommend staying here and would consider the Erbazlar if I am in Istanbul again.

4/10 Poor

Harry, Manchester, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Crap - avoid if possible even if on a right budget
Booked a double room but got a twin room. Partner wasn't happy and made it obvious to the management. Was promised a double room for the next 2 nights but same answer the next morning - unavailable! Staff were very blunt and unhelpful!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Old Istanbul
Great place in Old Istanbul. Great staff. Very helpful.

2/10 Terrible

marianne

Disliked: Cleanliness, property conditions & facilities, room comfort
Les photos étaient loin de la réalité
Stayed 8 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Hayal kırıklığı
Teras hiç fotoğraflardaki gibi değildi , sanki sezonu kapatmış, tozlu, masaya kapatılmış sandalyeler. Masalar örtüsüz ve ışıksız çok tozlu. Öyleki, pantolonuma sandalyenin tozlu desen izi çıktı. Banyo güzel değildi, her köşe silikonlanmış ve su akıtıyordu.
Stayed 2 nights in Sep 2023

2/10 Terrible

Laid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alors photo hôtels dégueulasse photo mensongère pa
Stayed 1 night in Jul 2023

2/10 Terrible

Gani

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
smiutsig,mycket ljud,dålig air condition,
Stayed 3 nights in May 2023
Response from Erbazlar Hotel on Jul 6, 2023
It would have been helpful if you had applied to the hotel official.I am sad

10/10 Excellent

Kadir

Stayed 1 night in Apr 2023

2/10 Terrible

Waldelino Pereira

Disliked: Cleanliness, staff & service
Stayed 10 nights in Apr 2023

8/10 Good

François

Liked: Staff & service
Stayed 4 nights in May 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Det var bra avstand til byen
Stayed 4 nights in Apr 2022
Response from Oğuz ERBAZ on May 10, 2022
Thanks

2/10 Terrible

Samaa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Oğuz ERBAZ on Jan 18, 2022
Have a problem in hotel?? You give very low point..

8/10 Good

Bo Sarmiento

Liked: Staff & service
Disliked: Cleanliness
Bedbugs on my room
The roof top service is not there and its a very noisy street outside but for central location you pay that price. The breakfast very boring. I had bedbugs on my room and I changed immediately room. I had 27 bites on my body.
Stayed 4 nights in Dec 2021
Response from Erbazlar Hotel on Dec 28, 2021
We are very sorry about the bedbug. It came in the trunk of other customers. We did the necessary disinfection. There won't be anything like this again. we thank you.

2/10 Terrible

Fatima zahra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
مستوى ضعيف جدا في كل شيء
Stayed 8 nights in Nov 2021
Response from erbazlar hotel on Nov 23, 2021
Thenk you

2/10 Terrible

ALENA

Stayed 11 nights in Sep 2021
Response from Erbazlar Hotel on Oct 13, 2021
Teşekkür ederiz

8/10 Good

Konstantin

Liked: Cleanliness
Stayed 6 nights in Jul 2021
Response from erbazlar hotel on Sep 22, 2021
Thenk you

2/10 Terrible

Ahmed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Really bad place not clean, too noisy, they didn't even speak English and didn't tell us breakfast time. Even i asked if i could get a room on higher floor because of the noisy from the street. they answered no all rooms are Rajeev even though i could see there was empty room keyw in there key locker
Stayed 3 nights in Feb 2020
Response from OGUZ on Mar 13, 2020
WE ARE SORRY HAVE A GOOD LİFE DONT COME CİTY CENTER HOTELS AGAİN...:)

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020