Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom P

The Best

Posted Nov 11, 2014
Fantastic hotel, fantastic staff, number one location. Yes honestly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideale Lage im Innenstadtbereich

Posted Oct 31, 2014
Pros: Ambiente, als ehemaliges Gefängnis, heute Palastähnlich umgebaut, mit viele Liebe zum Detail und sehr geschmackvoll
Cons: nein
Location: Die Lage in der Innenstadt ermöglicht es die Sehenswürdigkeiten bequem zu Fuss zu erreichen
Nettes und kompetentes Personal, perfektes Ambiente
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canberra

Pricey luxury hotel in heart of the old city

Posted Oct 16, 2014
Good points: every room has a different view, ours (418) had a balcony with a view of Hagia Sophia. The room was superbly comfortable: silken bedclothes, soft bed, fruit plate changed daily, bottles of still water, espresso machine simple to operate, desk with two chairs, an armchair, quiet air conditioning, 48 TV channels (light on sports), prompt room service, a bathroom that lacked nothing, had its own TV, bathroom scales, soft towels, a profusion of toiletries, bright lighting, and Turkish carpets. A sufficient buffet breakfast. Spacious and beautifully decorated public areas. The hotel's location and comfort are its winning points. Disappointing points: there is no information on the hotel or its facilities in the rooms. This is deliberate policy: if you want to know something, ask, and we shall be happy to answer. We discovered there was a terrace with a view of the Bosphorus behind an unmarked door on the 4th floor. How could we have asked about that? There is no pool. Not a hotel you would want to drive to, given the narrow, Byzantine streets. The concierge guard the hotel as if it were a gold mine (the guests are the gold). Overall: the location of the hotel and the luxury of its appointments are unique. Whether this justifies not the doubling, but the trebling, of prices compared to nearby hotels and restaurants is something every traveller must ponder.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Guernsey

Beautiful and serene in the heart of Sultanahmet

Posted Oct 2, 2014
Pros: Everything. Rooms, food, location and ambience.
Cons: Not much
Location: Right in the middle of it all, a few steps from the Blue Mosque and Haggia Sofia
Had two luxurious nights here. The hotel is the old prison (Remember Midnight Express??) but is beautifully converted to possible the finest hotel in Istanbul, certainly with oodles more character than the Kempinsky. Food is outstanding and the breakfast buffet sumptuous. Hotel staff helpful and accommodating. Will stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Elegant luxury

Posted Oct 2, 2014
Pros: Location, Style, Comfort, Staff.
Location: Right in the centre of the old town, Sultanahmet. Neighboring The Blue Mosque, Hagia Sophia, Topkapi Palace and the Basilica Cistern.
5-day break. Not a single complaint. All staff were very friendly, courteous and efficient. Bedroom was large and very comfortable. Many thoughtful little touches throughout the stay. Excellent restaurant. Stylish and comfortable bar. Wonderful views from the roof terrace.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 京都、日本

快適でした

Posted Aug 29, 2014
Pros: 清潔感と快適性です。
Cons: 特にありません。
Location: 有名な観光場所は徒歩圏内で良かった。
立地も良く、周辺の観光は徒歩で行けました。 静かで、部屋の広さもあり 快適に過ごせました。 テラスの眺めも良かった。
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2014 on Hotels.com
5 out of 5
by A verified travelerfrom Santa Fe NM

One of the worlds great hotels

Posted Jul 21, 2014
Expedia should create a special 6.0 rating in order to capture just how wonderful this hotel is compared to most other "5" star hotels. Enjoyed everything about this hotel but especially its friendly and helpful staff.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jul 8, 2014 on Hotels.com
5 out of 5
Recommended
by Dodifrom Canada

Perfect location

Posted Jun 25, 2014 on Hotels.com
One of the nicest hotels I have ever stayed in. Beautiful grounds and rooftop terrace. Magical!