Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom F.B CH

Very good

Posted Feb 16, 2015
Wonderfull city, excellent hôtel and the staff is amazing. Thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice hotel, good airport & transport connection

Posted Feb 12, 2015
Pros: Rooms, cleanliness, staff, location, proximity to transport, direct connection on airport shuttle bus "Havatas"
Cons: Indoor jacuzzi and pool will be good to have, specially for winter visitors. Massages can be more reasonable
Location: Things to do: Taksim square, longest shopping street Istiklal strete is close, tram connection to Sultanhament for blue mosque and topkapi palace
The hotel was the highlight of our trip specially as the weather was bad - cold and rainy. Fantastic room - big, clean and amazing bathroom shower. Staff was courteous and the concierge helpful with where to go what to see and shop. Though with some individuals were more forthcoming than others and advised if say one mall was better than another. Whilst some others just told us what we asked. The hotel is well connected. There is a direct shuttle bus (Havatas) from airport to Taksim, drops in front of The Point Hotel which is hardly 100m from this hotel. Costs 11TL per person, takes 45-60 mins. There is metro station taksim 5-7 mins walk, bus connection and trams too. Loads of restuarants and cafes and shopping around taksim square. The 19th floor bar at Intercontinental HOtel across the road has most fabulous views of the Bosphorus. Drinks are pricey but worth the view. The 360 degree view restuarants claim they have good view but this beats it hands down. The only downside is the hotel does not have an indoor pool or jacuzzi. The sauna and steam rooms are small, separate for men and women and hamam is paid/requires booking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2015
Very nice and quiet hotel I felt like home . The location is perfect. The services are excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great staff.

Posted Jan 19, 2015
The location is great, the staff were very helpfull and the overall stay was great.
Comment from Hotel Management
Jan 23, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques Morand Area Vice President / General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Rauhallinen hotelli vilkkaalla alueella

Posted Jan 3, 2015
Pros: Langaton Internet sisältyi hintaan. Ainakin ylimpien kerrostenhuoneet olivat varsin rauhallisia eikä naapurissa ollut rakennustyömaata.
Cons: Pientä pintaremonttia voisi jo tehdä. Uuden vuoden juhlien aikaan alimpien kerrosten äänieristys oli varmasti koetuksella. TV:n voisi vaihtaa.
Location: Metro, busses and funicular are within a walking distance. Beyoglu and Kabastas are thus easily within reach. Trams take you to Sulthanamet.
Hotel has quite large rooms. The Library bar was cosy on a cold weather. The mezzanine level caters for a huge breakfast room with a nice sauna section and gym. Otherwise, not much to do indoors during winter. I bet the outdoor pool is great during the hot season! Metro, busses and funicular are within a walking distance. There is a Japanese restaurant next door. The hotel breakfast is pricey, though.
Comment from Hotel Management
Jan 7, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We are pleased to know that overall you enjoyed your stay with us. We hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest. Kind regards, Jacques Morand Area Vice President / General Manager
4 out of 5
Recommended
for Couples
by A verified travelerfrom Beirul, Lebanon

Welcoming staff, clean, easy access

Posted Jan 2, 2015
Location: close to transportation means in Taksim, 7-10 min walk from the lively street of Istiklal and the lovely Beyoglu area full of restaurants and pubs
Liked the hotel very much. It is quiet and clean and comfortable rooms. You don't see much of the Bosphorus unless you are located in the 7th floor and up but rooms are well furnished and luminous. The hotel is close to the Taksim famous square from which access with transport means is easy either by taxi, metro or funicular to all parts of Istanbul.
Comment from Hotel Management
Jan 5, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques Morand Area Vice President / General Manager
5 out of 5
Recommended
for Families
by EMERSONfrom Curitiba

Ótima escolha.

Posted Nov 23, 2014 on Hotels.com
Excelente hotel, muito bem localizado, e com excelente atendimento.
Comment from Hotel Management
Feb 7, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques Morand Area Vice President / General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Large room, excellent staff and service

Posted Nov 8, 2014 on Hotels.com
Large room, excellent staff and service, 3-5 min walking to Taksim Breakfast was not included but that was OK since we managed to find very nice cafés with great breakfast!
Comment from Hotel Management
Jan 17, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques Morand Area Vice President / General Manager
5 out of 5
Recommended
for Couples
by johnfrom Maidstone

Weekend Break

Posted Oct 23, 2014 on Hotels.com
We were staying at the Grand prior to a cruise holiday and it was the perfect start to a good holiday. We stayed in a club room and the service was superb.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest. Kind regards, Jacques Morand Area Vice President / General Manager
5 out of 5
Recommended
for Business Travelers
by Hamifrom Stockholm

Lovely hotel.

Posted Oct 22, 2014 on Hotels.com
Great service, great location, great facilities.
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques Morand Area Vice President / General Manager