Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
77% of guests recommend
3.3 Room cleanliness
3.0 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Apr 24, 2015
it was nice room but the management waiting to any chance to add extra money
3 out of 5
Recommended
for Everyone
by A verified traveler

Zentrales Hotel mit guter Anbindung

Posted Apr 9, 2015
Das Grand Star konnte vor allem durch seine Lage überzeugen. Die Zimmer waren sauber aber nicht mit deutschem Standard zu vergleichen. Wegen begrenzter Verfügbarkeit hatten wir ein Superior Zimmer mit direktem Blick auf die Klimaanlage des Hotels vor dem Fenster. Das schönste am Zimmer war das Bad, wobei man hier drauf achten musste das die Tür zum Bad geschlossen bleibt, da es sonst wenn ein anderes Zimmer der oberen Etage spülte es sehr nach Kläranlage roch und mit diesem Geruch das gesamte Zimmer erfüllte. Die "Minibar" war ein nicht richtig schließender Kühlschrank in dem neben den zwei Wasserflaschen darin auch sonst Wasser auf den Ablageflächen zu finden war allerdings außerhalb von Flaschen. Für einen Kurzstädtetrip ist dieses Hotel zu empfehlen am Komfort mangelt es aber leider sehr. Die betrifft auch besonders das Frühstück welches in jedem Bed & Breakfast wohl besser ist. Ansonsten war das Personal nett und hilfsbereit, und man kam mit Englisch immer gut zurecht
1 out of 5
by A verified travelerfrom London

Awful hotel. Wouldn't stay there again

Posted Apr 7, 2015
Had issues checking in as the staffs English was very poor. The one and only lift was broken the whole time and seems like that's quite regular. Staff called the police when I brought a friend to the room which was ridiculous! Would never stay there again.
1 out of 5
by A verified traveler

Betrügerisches Personal

Posted Apr 6, 2015
Betrügerisches Personal von der Rezeption bis zum Zimmerdienst.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Comment without title.

Posted Mar 7, 2015
Pros: Breakfast. Proximity to Taksim Square.
Cons: Service. Restaurant and food. Improve facilities in room. Such as , minibar, snacks and iron board.
Location: Taksim Square. Subway. Istiklal Avenue.
Good but not excellent. Nothing special. Normal experience.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Clean comfortable hotel but weakly managed...

Posted Mar 5, 2015
Pros: Breakfast. Room service and house keeping.
Cons: English skills of the staffs. and friendliness.
We stayed in a standard double room. The room was located in a floor that need to be reached by stairs only. And the floor of the bathroom ( attached )was wet by continuous flow of water from the wash basin. We asked the management to fix up that leakage. However, they did not give it much importance. We were told that every bathroom in this floor has same problem. After that we did not say anything, because we booked the room through expedia.com and our rent was paid at the time of booking. We found making a complain is useless. The room has a big window and that is a good source of air and light. The bed was nice. and the room was spacious. Room service was good. Customer can not call directly from their room phone. The staffs English knowledge is highly limited. So it is difficult to get any information from them if you don't know Turkish. WiFi facilities in the hotel are very limited. They don't let customers to use WiFi with more than one gadgets in the room. WiFi connection is not stable. I did not feel good about that. The breakfast was nice with many items. I liked their choices.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

약간의 아쉬움..ㅠㅠ

Posted Feb 5, 2015 on Hotels.com
숙박한 방이 큰 방을 2개로 나눈 방이었는데.. 옆방 사람들의 소음이 고스란히 전달되고.. 분명히 금연 방인데 옆방에서 담배를 피우는지 담배 냄새가 나서 옷에 냄새가 조금 베었네요.. 비교적 깔끔하여 좋긴했는데.. 다소 아쉬움이 남네요..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom danmark

Det var en super sted midt i Taksim

Posted Feb 3, 2015
Meget lækkert og super sted og meget hjælpsomme personale. Deres internet er ikke så godt men er til at leve med.
5 out of 5
Recommended
for Families
by senayfrom Stockholm

Istanbul

Posted Feb 2, 2015 on Hotels.com
the hotel was perfect i can not complaine on anything everything was nice
4 out of 5
Recommended
for Business Travelers
by A verified traveler

큰 불편은 없었지만 아쉬움이 조금 남네요...^^

Posted Feb 2, 2015 on Hotels.com
이 호텔은 언덕의 가파른 곳에 세워져서 로비가 건물의 중간쯤에 위치했어요..내 방은 가장 저렴한 방이어서 로비에서 아래로 내려가야만 했고.. 큰 방을 2개로 분리해서 사용했기 때문에 객실간의 내선연결이 다소 불편했어요. 그리고 옆 방의 소음이 많이 새나오기 때문에 불편함이 조금 있었지만... 객실은 매우 청결했어요.. 창문을 통한 전망을 볼 수 없도록 창문에 설치된 블라인드가 다소 아쉬웠구요..가격이 많이 저렴해서 괜찮기는 했지만 다소 아쉬움을 남기네요...^^