Ratings based on 258 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent hotel

Posted Oct 13, 2014
Fantastic views across the Bosphorus; food and service excellent.
3 out of 5
by A verified traveler from UK

Nice hotel about 20 mins taxi to historical area.

Posted Oct 12, 2014
Pros: Good facilities.
Cons: Turn the music down at a reasonable time.
Location: Not much to do near by
I contacted the hotel by email to ask if they could assist with a transfer from the airport. They did not bother to reply. There was a nightclub, or something similar, in the hotel with loud music until 2:30 in the morning! This was so loud that we could not sleep. We mentioned this when checking out. The receptionist asked if we had called down to reception to ask if the music could be turned down. When we said that we did not do that, the receptionist kind of shrugged. She was not really very interested. We would never stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Egypt

Magnificent Bosporus view

Posted Oct 9, 2014
Pros: The view and the facilities
Cons: Service
Location: Near to Taksim Square
Slow service and poor understanding of English. Club room is excellent. Food quality was variable.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Melbourne

Another big hotel

Posted Oct 6, 2014
Pros: Breakfast was great. Rooms clean and big.
Location: Good location
The Hilton is consistent place to stay. Big, expensive and just another big branded hotel. If that is your thing, then the Hilton is great. If you want something with more character and personality choosing a boutique hotel is a better option.
Comment from Hotel Management
Oct 23, 2014 by Andre, Hotel Management
Dear Guest, Thank you for rating us. We appreciate the feedback that you have given us. It all helps us to improve and give the best possible service to our guests. We look forward to welcoming you back in the near future. Yours sincerely, Andre Borg Hotel Manager Hilton Istanbul Bosphorus
5 out of 5
Recommended
for Everyone
by A verified traveler

Attendance at Shoulder Congress

Posted Sep 21, 2014
Pros: Everything
Cons: Nothing
Location: It was nice to be outside "Old Istanbul". The only criticism is that the trip into the old town takes a wee while.
The staff were attentive, helpful and very responsive. The hotel was relaxing and very enjoyable. The breakfasts were excellent.
Comment from Hotel Management
Oct 7, 2014 by Andre, Hotel Management
Dear Guest, Thank you for rating us. We appreciate the feedback that you have given us. We look forward to welcoming you back in the near future. Kind regards, Andre Borg Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SA

Amazing hotel

Posted Aug 31, 2014
Every thing was amazing , it is old ,, because , i heard that from the staff , it is first hilton in europ . However , it was classic decoration abd furnitures The internet , was slow
Comment from Hotel Management
Sep 15, 2014 by Andre, Hotel Management
Dear Guest, Thank you for rating us. We appreciate the feedback that you have given us. It all helps us to improve and give the best possible service to our guests. We look forward to welcoming you back in the near future. Yours sincerely, Andre Borg Hotel Manager
1 out of 5
by A verified traveler from Toronto, Canada

bad stay

Posted Aug 25, 2014
Pros: location
Room was damp, dead insects were found in hall ways. Facilities were old and needed an upgrade. I will never stay there again
Comment from Hotel Management
Oct 7, 2014 by Andre, Hotel Management
Dear Guest, Thank you for choosing to stay at the Hilton Istanbul Bosphorus and for taking the time to share your recent experience with us. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. I wish to apologize to you for any inconvenience caused, it would be highly beneficial for me to understand when and how we have let our standards down in order to restore our quality and build back your loyalty. If you could send me more details or a contact number, I would appreciate your comments. We place great value in your custom, and your continued relationship with Hilton, I would be very happy to meet with you personally on your next visit and I will personally ensure that you receive the level of comfort and service you are accustomed to at Hilton. I look forward to welcoming you once more to the Hilton Istanbul Bosphorus in the near future. Yours sincerely, Andre Borg Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh

Excellent place to stay

Posted Aug 19, 2014
The hotel location and staff are fantastic with a fantastic concierge service that can help you experience authentic dining locations
Comment from Hotel Management
Aug 27, 2014 by Andre, Hotel Management
Dear Guest, Thank you for rating us. We appreciate the feedback that you have given us. We look forward to welcoming you back in the near future. Kind regards, Andre Borg Hotel Manager Hilton Istanbul Bosphorus
1 out of 5
by A verified traveler from Madrid

Old hotel with a antipathetic staff.

Posted Aug 5, 2014
Pros: The Chinesse restaurant
Cons: The staff of reception and concierge
Location: Far of all, and the taxis are nor honest in all Istambul, the drive you all around or pay much money, because they don´t want put the taximeter.
The staff don´t help you. rrrrrrrrr r err r r r rr
Comment from Hotel Management
Aug 10, 2014 by Andre, Hotel Management
Dear Guest, Thank you for rating us. We appreciate the feedback that you have given us. It all helps us to improve and give the best possible service to our guests. Yours sincerely, Andre Borg Hotel Manager Hilton Istanbul Bosphorus
4 out of 5
Recommended
for Everyone
by A verified traveler from dubai

lovely hotel, good views, lovely food.

Posted Aug 4, 2014
Pros: clean, beautiful.
Location: can walk to taksim in 10 mins.
cant complain about anything. was really nice wish i had used the pool. room service had amazing pizza.
Comment from Hotel Management
Aug 27, 2014 by Andre, Hotel Management
Dear Guest, Thank you for rating us. We appreciate the feedback that you have given us. We look forward to welcoming you back in the near future. Kind regards, Andre Borg Hotel Manager Hilton Istanbul Bosphorus