Terrace/patio

Reviews of Hotel Gul Sultan

3 out of 5
Hotel Gul Sultan
Akbiyik Cad No:7 , Eminonu, Sultanahmet, Istanbul, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 153 reviews" "
Rating 8 - Good. 62 out of 153 reviews" "
Rating 6 - Okay. 10 out of 153 reviews" "
Rating 4 - Poor. 5 out of 153 reviews" "
Rating 2 - Terrible. 1 out of 153 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Stayed 1 night in Nov 2023
Response from HÇ on Nov 14, 2023
Hi.Dear Olga,Thanks for having stay in our hotel during your recent Istanbul visit.Your kind and fantastic rating is appreciated.We hope to accommodate you again.KIND REGRADSHAMİT ÇELİK

10/10 Excellent

Olga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from HÇ on Nov 11, 2023
Hi.Dear Olga,Thanks for preferring to stay in our hotel during your recent Istanbul visit.Your kind rating is appreciated.We hope to see and accommodate you again.KIND REGARDSHAMİT ÇELİK

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great!!e and my family liked the hotel. The front desk staff was really friendly and nice people! They helped us with everything including getting the ride to the airport. We got really nice shuttle bus! The hotel room was really comfortable and great! Really liked it! The area around was also great! Many good restaurants and shops. Many great sightseeing places are right there. Highly recommend!
Response from HÇ on Oct 4, 2023
Dear Robert,We were happy to host you and your family in our hotel. We would be happy to see you again in our hotel.Best regards,Celil Ince

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property managers were absolutely awesome. Both gentlemen treated us so kindly and attentively, constantly checking to see if there was anything we needed. The location was fantastic, just a very short stroll to the Hagia Sophia and Blue Mosque and surrounded by so many dining and shopping choices! We’ll be back!
Stayed 6 nights in Jun 2023
Response from HÇ on Jul 6, 2023
Hi.Dear Jeffrey,Thanks for preferring to stay at our hotel during your recent visit to Istanbul.We have appricated about your comment and fantastic rating.We are sure that it will be very helpful for us and the next guests.We wish to accommodate you again.Take care of yourself.KIND REGARDSHAMİT ÇELİK

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good But street noise is till 2am daily
Stayed 8 nights in Jun 2023
Response from HÇ on Jun 15, 2023
Hi.Dear Mark,Thanks, for preferring to stay at our hotel during your recent visit to Istanbul.Your kind rating is valuable for us.We are sorry,you are right it was noisy because of Europe champion cups final match.Once more tahnks for your fantastic rating.We hope to accommodate you again.KIND REGARDSHAMİT ÇELİK

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfortable!
Great little hotel in the heart of Sultanahmet! Perfectly located for all things touristy, and the staff were incredibly accommodating, letting me check in early and helping arrange transport out. Highly recommended!
Stayed 1 night in Dec 2022
Response from HÇ on Dec 10, 2022
Hi.Dear Laura,Thanks for preferring to stay at our hotel during your recent visit to Istanbul.Your caution is very valuable.It is our main principle to helping each of our guests as much as possible.Once more thanks a lot for your kind statement and fantastic rating.We hope see and accommodate you again.KIND REGARDS HAMİT ÇELİK

10/10 Excellent

david

Stayed 1 night in Dec 2022
Response from HÇ on Dec 10, 2022
Hi.Dear David,Thanks for preferring to stay at our hotel, while your recent visit to Istanbul.Thanks so much for your kindness and amazing rating.We hope to accommodate you again.KIND REGARDSHAMİT ÇELİK

8/10 Good

david

Stayed 1 night in Nov 2022
Response from H.Ç on Nov 25, 2022
Hi.Dear David,Thanks for preferring to stay at our hotel during your recent visit to lstanbul.Your kind rating is appreciated.We hope to see you again.KIND REGARDSHAMİT ÇELİK

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for cleanliness & good pricing
Excellent hotel to stay, wonderful maintenance and customer service. For me, cleanliness of the hotel is at next level. Great sea view from top floor. Would love to visit them when I am back to Istanbul. Thank you very much guys. Appreciate your services.
Stayed 6 nights in Nov 2022
Response from HÇ on Nov 30, 2022
Hi.Dear Karthik,Thanks for preferring to stay at our hotel while your Istanbul visit.Your wonderful explanation and rating score is appricated.Once more thanks for your valuable time and kindness.We wish to see and accommodate you again,next time you are in Istanbul.KIND REGARDSHAMİT ÇELİK

10/10 Excellent

Mariya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved staying at this hotel. It was very clean and the rooms were spacious. The views from the terrace are spectacular. If they offered breakfast it would have been ideal.
Stayed 5 nights in Oct 2022
Response from HÇ on Oct 13, 2022
Hi.Dear Mariya,Thanks for preferring to stay at our hotel during your recent visit to Istanbul.We really have appricated about your kindness and attention.Your rating is fabulouse.Unfortunately,we didn't have breakfast service.We hope to see and accommodate you again.KIND REGARDSHAMİT ÇELİK

10/10 Excellent

LAURA

Liked: Staff & service, amenities, property conditions & facilities
Excelent hotel highly recommended! Staff were always friendly and available 24 hours. I stayed for 5 nights location is great, surrounded by many restaurants and lots of nightlife. Perfect for young people who wants to go out but stay in a walkable area. I'd book it again next time
Stayed 5 nights in Sep 2022
Response from HÇ on Oct 17, 2022
Hi.Dear Laura, Thanks for preferring our hotel during your recent visit to Istanbul.We really have appricated about your kindness and attention.Your explaning and rating are fantastic.We hope to see and accommodate you again. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Bilal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERB
The owner Hamit and the manager Jaleel were absolutely friendly, courteous, accommodating and helpful with info regarding other travel destinations etc The hotel is cosy and neat and cheap for the location with cafes and restaurants all around Would definitely recomend it
Stayed 4 nights in Sep 2022
Response from HÇ on Oct 13, 2022
Hi.Dear Bilal,Thanks for preferring to stay at our hotel during your recent visit to Istanbul.We really have appricated about your kindness and explanation.Your rating is great.We hope to see and accommodate you again.KIND REGARDSHAMİT ÇELİK

8/10 Good

Majed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from HÇ on Oct 13, 2022
Hi.Dear Majed,Thanks for having stay at our hotel during your Istanbul trip.Your attention is appreciated.We wish to accommodate you again.KIND REGARDSHAMİT ÇELİK

8/10 Good

Asma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good staff
Stayed 4 nights in Sep 2022
Response from HÇ on Sep 17, 2022
Hi.Dear Asma,Thanks for preferring our hotel during your recent stay in Istanbul.We have appricated your kindness.We hope to accommodate you again.KIND REGARDSHAMİT ÇELİK

10/10 Excellent

José Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022
Response from HÇ on Aug 28, 2022
Hi.Dear Jose, Thanks for preffering our during your recent visit to Istanbul.Your fantastic rating is very kind.We really appreciated about that. We wish to accommodate you again, next time you are in Istanbul.KIND REGARDS HAMİT ÇELİK

8/10 Good

Sarah

Stayed 1 night in Mar 2022
Response from HÇ on Mar 29, 2022
Hi.Dear Sarah, Thanks, for preferring our hotel during your Istanbul visit.We also would like to thank you for your kind rating.We wish to accommodate you again. KIND REGARDS HAMİT ÇELİK

8/10 Good

Lela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so so helpful in particular Hamit. He carried my 20kg suitcases up two flights of stairs without a complaint. No elevator is something to note. Hamit continued to be so helpful throughout my stay. It is situated near tourist attractions. The building is old and very easy to hear people from other rooms but the noise from street was not a problem. The room was clean and has a good shower and bathroom facility Bed comfortable
Stayed 5 nights in Nov 2021
Response from HÇ on Dec 7, 2021
Hi.Dear Lela, Thanks for preferring our hotel during your recent visit to Istanbul.We always ready to help any of our guests gladly.There isn't an elevator, but building has only 2 floors.Actually,building is new 15 years old but some of the guests can be loudy than has to be.We are sorry behalf of them.All over, we really thank you for your kind feedback and rating. We hope to accommodate you again. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Gunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel Gul Sultan ran by Mr Hamit couldn't do enough to please his guests service was excellent rooms very clean beds comfortable.best thing about it is the fact that very close to all main attractions 3 mins walk to hagia sofia and blue mosque plenty of places to eat around hotel or close proximity of it.Fatih municipality social facilities very close 5 minutes walk and very reasonably prices food not bad at all .noise outside could be till about 1 am but bearable belive me I have seen worse.no kettle in the room but Mr Hamit Celik will provide you with a kettle and cups if you like. very pleased with attention to detail.rooms are nicely decorated. Overall i was very pleased with our stay.i would definitely recommend.
Stayed 5 nights in Sep 2021
Response from HÇ on Oct 3, 2021
Hi.Dear Gunay, Thanks for having stay in our hotel.Your kind attention is too valuable for us.Beside that your exellent expressions are satisfied.We really deeply thank you for your kindness. We wish to accommodate you again. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from HÇ on Sep 25, 2021
Hi.Dear Sir or Madam, Thanks for preferring our hotel for your recent stay in Istanbul.We deeply thank you for your kindness and rating. We wish to accommodate you again. KIND REGARDS HAMİT ÇELİK

2/10 Terrible

Mike, New York

Traveled with family
Disliked: Staff & service, property conditions & facilities
Non wax attractive abs front desk was very rude and disrespectful
Stayed 1 night in Mar 2020
Response from HAMİTÇ on Mar 6, 2020
Hi.Dear Mike, Thanks for preferring our hotel for your recent stay in Istanbul.I am manager and owner of the hotel.I am sorry about this situation.Unfortunately, you had have some problem with our receptionist.I think there is a misunderstanding between your brother and our receptionist.They explaned me the story.Our receptionist told me that your brother scoffingly wink and smile.Your brother told me same thing and add but I have just wanted to say him hello. I don't know more detail.I am really sorry once more on his name,if he has mistake.You have already left the hotel but your brother still continue to stay in our hotel with out any problem.Everything fine and calm. KIND REGARDS HAMİT ÇELİK

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good stay for the price. No issues. Breakfast can be better. close to attractions. Lot of eating places around.
Stayed 3 nights in Dec 2019
Response from HAMITÇ on Jan 21, 2020
Hi.Dear Rama, Thanks for preferring our hotel for your recent stay in Istanbul.We have served open buffet Turkish breakfast.We remember , you had mentione you are vegetarians but it is a small boutique hotel so we have limited foods for vegetarians people.Thanks a lot for your nice rating.We hope to accommodate you again. KIND REGARDS HAMİT ÇELİK

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modest accommodation & perfectly situated!
Very modest accommodation. All you need though. Clean and quaint. Needs better coffee. Breakfast time starts very late and if you leave early they won’t accommodate you. Affordable and very simple. Phenomenally located! Can’t get more central!
Stayed 2 nights in Nov 2019
Response from HAMİTÇ on Jan 13, 2020
Hi.Dear Matthew, Thanks for preferring our hotel for your recent stay in Istanbul.We usually serve filter coffee and instant coffee.It is a boutique hotel, so most of the guests wake up for breakfast after 09:00 o'clock, therefore our breakfast start at 08.00 o'clock.We thank you for your good explanation and rating.We wish to accommodate you again.Take care of yourself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time stayed here..everything was perfect..highly recommended👍
My welcoming room 😚#solotraveller
Stayed 3 nights in Nov 2019
Response from HAMİTÇ on Mar 11, 2020
Hi.Dear Teresa, Thanks for preferring our hotel for your second stay in Istanbul.We really deeply thank you for your fantastic explanation and rating.We wish to see you soon.Take care of yourself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - a few minutes' walk to the Blue Mosque. Friendly and helpful staff. Reasonable rates. I really enjoyed my stay and would recommend this hotel.
Stayed 3 nights in Oct 2019
Response from HAMİTÇ on Oct 26, 2019
Hi.Dear Sir or Madam, Thanks for preferring our hotel for your recent stay in Istanbul.We are very satisfied about your explanation.We thank you a lot once more for your fantastic rating. We hope to see you in the future again.Take care of yourself. KIND REGARDS HAMİT ÇELİK

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019
Response from HAMİTÇ on Oct 26, 2019
Hi.Dear Sir or Madam, Thanks for preferring our hotel for your recent stay in Istanbul.We thank you a for your rating. We hope to see you again.Take care of yourself. KIND REGARDS HAMİT ÇELİK

8/10 Good

Moe, Toronto

Business traveler
Liked: Cleanliness, property conditions & facilities
The property location is perfect. Your close to everything and have easy access through the trams. The rooms are small and they ended up putting me in a room with no window or natural light what so ever, it was very gloomy. They are very inconsiderate because at the time I stayed 4 nights and every morning starting 7am they are literally demolishing the flooring for the unit right above me. I could not sleep what so ever. The walls are really thin so I don’t even think other rooms had a good sleep. The rooms are really clean, overall it was great except for the noise and the staff. Would recommend for the price. Other thing to note is doors are very flimsy and easy to break into. There is no safe in the room, but I didn’t run into any issues and there was always someone at reception downstairs.
Stayed 4 nights in Oct 2019
Response from HAMITCLK on Oct 22, 2019
Hi.Dear Mohanad, Thanks for preferring our hotel for your recent stay in Istanbul.It was 17 square meter, the room you stayed in.We are sorry for giving you this room.Your reservation was last minute so there wasn't other option.There is temporal construction work at next building but they don't start before 10.00 a m but one day they have started at 09:00 a.m I immediately asked them to stop work.The walls are in normal standard like 16 cm thick.The noise was out of our control.I and other staff usually very friendly with the guests but beside that we have some rules that we have to apply.I think your situation was one of it. I have talked to the staff,he told me that first day, I didn't let his 2 or 3 friends go up in to the room, most probably you became angry for it.I manage this hotel since 16 years, nobody broke a door until now.There isn't safe box in each room but we have main safe box,if guests require, we receive their items to protect.It is written at the reception desk. Thanks for your rating.Take care of yourself. KIND REGARDS HAMİT ÇELİK

8/10 Good

Verified traveler

Stayed 5 nights in Sep 2019
Response from HAMITC on Oct 2, 2019
Hi.Dear Sir or Madam, Thanks for preferring our hotel for your recent stay in Istanbul.Your kind rating very important for us.We really be satisfied for it.Thanks once more for your kind ness and valuable time. We hope to see you again.Take care of yourself. KIND REGARDS HAMİT ÇELİK

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late due to the late flight. The staff was accommodating and pleasant. The hotel is located close to all the sights and there are many stores and cafes around.
Stayed 3 nights in Mar 2019
Response from HAMİT on Apr 30, 2019
Hi.Dear Kristina, Thanks for preferring our hotel for your recent stay in Istanbul.We also thank you for your kind explanation and rating.We wish to accommodate you again.Take care of yourself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Assylzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everybody were helpful and kind! Good hotel, with good location. Enjoyed my stay there.
Stayed 5 nights in Mar 2019
Response from HAMİTÇ on Mar 19, 2019
Hi.Dear Assylzat, Thanks for preferring our hotel for your recent stay in Istanbul.We also would like to thank you for your attention, kindness and fantastic rating.We hope to accommodate you again. Take care of yourself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Chikii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located in the travelers district but not too busy so it isn't crowded. Staff are super friendly, helpful. The room is clean and daily housekeeping is available. There is a convenience store right in front of the hotel. Walking distance from Blue Mosque and Aya Sophia so you can see the beautiful view from the rooftop. Closest Metro station is Sultanahmet which is the cheapest way if you get the hotel from airport by metro.
Stayed 2 nights in Nov 2018
Response from HAMİT ÇELİK on Dec 5, 2018
Hi.Dear CHİKİİ, Thanks for prefering our hotel for your recent stay in Istanbul.I am sure your kind rating will help us and next guests.We hope to accommodate you next time you are in Istanbul. KIND REGARDS HAMİT ÇELİK

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of the tourist area
4 night stay. The hotel is very reasonably priced and is in a great location. The rooms are basic but comfortable. What makes this hotel stand out is the staff. More than helpful in every way.
Stayed 4 nights in Mar 2018
Response from HAMİT ÇELİK on Apr 10, 2018
Hi.Dear Paul, Thanks for prefering our hotel for your most recent stay in Istanbul.Our hotel always offer reasonable prices to the guests.We are always ready to help our guest. Ones more thanks for your kindness.We hope to accommodate you again next time you are in Istanbul.

6/10 Okay

Verified traveler

Disliked: Room comfort
Average
Staff at reception are very inexperienced. Upon check-in I was immediately blamed for a misunderstanding regarding the airport-hotel shuttle. Upon check-out, the person did not realize that I had already pre-paid the room online; I had to make him aware of that. I felt like I paid more than what I received. Clearly, you pay for the location.
Stayed 5 nights in Mar 2018
Response from HAMİT ÇELİK on Apr 7, 2018
Hi.Dear, Thanks,for prefering our hotel for your most recent stay in Istanbul.That is right, our staff at the reception desk new so they are little inexperinced.You have reserved a double room and we arranged you shuttle service for 2 people but you came alone therefore he had confused.We are sorry for the system problem during the check-out.You had paid online but he hadn't seen at the screen because of the tecnical problem. We think you didn't pay more than you received.I don't know why you thought you paid for location but you have needed to pay some for us too. Because we have accommodated you a long the 5 days.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
nice approach and good peoples. their service was excellent
Stayed 2 nights in Nov 2017
Response from HAMİT on Dec 8, 2017
Hi.Dear Ahmed, Thanks,for prefering our hotel for your recent stay in Istanbul.We always like to be nice and helpful all our guests and other people.We have effort our best for guests comfort and happinies. Thanks for yuor valuable time.I am sure your fantastic comment will effect next guests, who have plan to visit Istanbul.We wish to see and accommodate you again. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from HAMİTÇ on Mar 7, 2020
Hi.Dear Sir or Madam, Thanks for having stay in our hotel.We have deeply thank you for your kindness and rating score. KIND REGARDS HAMİT ÇELİK

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
A rude night receptionist!
It was ok as most of the time is spent outside in the historical area nearby. They had special keys for bathrooms, and I found out that keys are not in the room in the midnight, and toilet was locked from inside once I pull the door closed. When I called the receptionist, he was too rude and refused to give me the bathroom keys for unknown reason, and told only not to lock it!!! Fridge was old and smelly as well...
Stayed 2 nights in Aug 2017
Response from HAMİTÇ on Mar 11, 2020
Hi.Dear Sir or Madam, Thanks for preferring our hotel for your recent stay in Istanbul.That is right,usually guests spents their time outside in Istanbul.You are right,we keep the bathroom's keys at the reception desk in order to avoid to lose in the room.He should had to immediately provide you the key.I really don't know why he had behaived you like that.I am very sorry about this bad experience.We usually keeps fridges clean but sometimes guests put smelly things therefore it gets hard to clean.Take care of yourself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

HUA TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs (day and night receptionists) are so helpful and friendly. I felt very welcoming. It will always be my first choice hotel in Istanbul.
Stayed 3 nights in Jul 2017
Response from HAMIT on Aug 5, 2017
Hi.Dear Hua, Thanks.for prefering our hotel for your recent stay in Istanbul.It is our honour to be helpful and friendly with guests.We always effort to make guest stays well and enjoyable.We hope, your kind explanation will direct next guests. We wish to see and accommodate you next time you are in Istanbul.Take care of yourself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

natalie, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value! Highly recommended
Great place close to the sea and tourist sites (5 mins to Aya Sofya). The staff went above and beyond to make the stay as comfortable as possible for us. Breakfast was good as well. Clean and cozy!

10/10 Excellent

i am GM, columbus ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near nice locations with good staf
Very good staff and location very clean. Nice breskfast
Response from HAMİT ÇELİK on Jun 21, 2016
Hi.Dear Gelani Mohammed, Thank you for choosing our hotel for your recent stay in Istanbul and for your great review about our hotel. İt is great to hear that our customers are satisfied with our service. We wish to see and accommodate you next time you are in Istanbul. Take care of yourfself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Tirso, Miami,Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Excelent customer services,cleaning room with comfort,few block to historical area,
Response from HAMIT on Jun 21, 2016
Hi.Dear Tirso, Thank you very much for choosing to stay with us for your visit to Istanbul as well as for writing your comments on your stay. We are happy to hear that hotel's location was really good for you. Thank you for complimenting the friendliness of our staff. We wish to see and accommodate you next time you are in Istanbul.Take care of yourfself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located; excellent service; very friendly staff
Response from HAMIT on Jul 7, 2016
THANKS FOR YOUR KIND COMMENT. WE WİSH TO SEE YOU AGAIN WHEN YOU ARE IN ISTANBUL. TAKE CARE OF YOURSELF. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Carlos, Minnesota, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautyful stay in Istanbul
wonderful service, wonderful location, excellent customer service. We'll definitely go back there
Response from HAMIT on Jun 21, 2016
Hi.Dear Carlos, First thank you so much for choosing Gul Sultan Hotel for your stay in Istanbul as well as your great review about our hotel. İt is great to hear that our customers are satisfied with our service. Thank you for "Five Star" rating of our service. We wish to see and accommodate you next time you are in Istanbul. Take care of yourfself. Kind Regards HAMİT ÇELİK

8/10 Good

vijaya, Waltham MA

Liked: Staff & service, room comfort
Pleasant conveniently located hotel in Sultanahmet
Pleasant hotel in Sultanahmet. Within short walking distances of the principal historic sites, Blue Mosque, Sofia and Topkapi. Bonus: three receptionists on duty during my stay, Sertan, Hakan and Hamit were extraordinarily helpful.
Response from HAMIT on Jul 7, 2016
Hi.Dear Vijaya, Thank you very much for choosing to stay with us for your visit to Istanbul as well as for writing your comments on your stay. We are happy to hear that hotel's location was very ideal for you. Thank you for complimenting the friendliness of our staff. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s.We hope we can have the chance to accommodate you in our hotel again.Take care of yourself. BEST REGARDS HAMİT ÇELİK

8/10 Good

JP, Los Angeles, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Old Town & accommodating staff
This is a small family-owned hotel, which has a very nice location in Sultanahmet (the Old Town). You can walk to most of the key tourist sites from here easily, and there are many restaurants and shops nearby. Our family booked 2 rooms for a short stay before we left Istanbul on a cruise, and we all felt this hotel was a good choice. The owner and other staff went out of their way to assist us with shuttle arrangements, and another travel issue we had with one of our party. The included breakfast was nice, and they have a rooftop deck that is decent. The rooms are a bit small, but heck, this is Europe, so, this was not a surprise. All in all, for the price paid, we were quite satisfied and would come back here for a short stay anytime. Would not recommend the hotel for those seeking a lot of comfort (aka Hilton or Marriott), but if you are only after a clean and safe place for a few days while touring around the old part of Istanbul (or planning around a cruise like we were), this is a good place to stay.
Response from HAMİT on Jul 7, 2016
Hi.Dear Mr/Mrs, Thank you very much for choosing to stay with us for your visit to Istanbul as well as for writing your comments on your stay. We are happy to hear that hotel's location was very ideal for you. Thank you for complimenting the cleanliness of your room and the friendliness of our staff. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s.We hope we can have the chance to accommodate you in our hotel again.Take care of yourself. BEST REGARDS HAMİT ÇELİK

8/10 Good

Sheetal, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, location and customer service
Great value, very convenient location, short walk to Blue Mosque, Aya Sofya, Topkapi Palace, etc. Sparse but clean, comfortable rooms. Some late-night noise from restaurants below but manageable. The hotel staff was incredibly nice and helpful.
Response from HAMIT on Jul 7, 2016
Hi. Dear Sheetal, Thank you for your kind comment. We are happy to hear from you positive thinking about our hotel. We wish to see you next time in İstanbul. Take care of yourself. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Parvina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from HAMIT on Jul 7, 2016
THANKS FOR YOUR KIND COMMENT. WE WİSH TO SEE YOU AGAIN WHEN YOU ARE IN ISTANBUL. TAKE CARE OF YOURSELF. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Great hotel and great hotel service. It was 5 mins away from major attractions and its very lively neighboorhood. The customer service is excellent. Give u personal attention and good overall. Highly reccomend you to stay here.
Response from HAMIT on Jul 7, 2016
Hi. Dear Mr/Mrs, First thank you for your great review about our hotel. İt is great to hear that our customers are satisfied with our service. We wish to see and accommodate you next time you are in Istanbul. Take care of yourfself. KIND REGARDS HAMİT ÇELİK

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Very nice. Helped find locations to go other then the typical tourist locations.
Response from HAMİT on Jul 7, 2016
Hi. Dear Mr/Mrs, Thank you for your kind comment. We are happy to hear from you positive thinking about our hotel. We wish to see you next time in İstanbul. Take care of yourself. KIND REGARDS HAMİT ÇELİK

8/10 Good

Tara, Fremont, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is excellent. It is very close (5 min walk) to Topkapi palace, Blue mosque and Hagia Sophia. Breakfast was very good and the staff is extremely friendly and helpful.
Response from HAMİT on Jul 7, 2016
Hi. Dear Tara, Thank you for your kind comment. We are happy to hear from you positive thinking about our hotel. We wish to see you next time in İstanbul. Take care of yourself. KIND REGARDS HAMİT ÇELİK

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location, friendly staff! Thanks :)
Response from HAMIT on Jul 7, 2016
THANKS FOR YOUR KIND COMMENT. WE WİSH TO SEE YOU AGAIN WHEN YOU ARE IN ISTANBUL. TAKE CARE OF YOURSELF. KIND REGARDS HAMİT ÇELİK

10/10 Excellent

Mohammad I, Dhahran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very helpful, fun and friendly staff, and great location as well. Thanks for helping make our trip an excellent experience. :)
Response from HAMIT on Jul 7, 2016
Hi.Dear Mohammad, Thank you for choosing our hotel for your short stay in Istanbul. It is so important for us to follow each kind of review. We pay highest attention to all feedbacks. We hope to welcome you in our hotel again. Take care of yourself. BEST REGARDS HAMİT ÇELİK