Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

A good hotel with some drawbacks

Posted Jan 5, 2015 on Hotels.com
I visited during the winter holidays and overall a good experience at Mosaic Hotel. I haven't used any of the Spa facilities so can't comment on that. Pros: -Very friendly and helpful staff -Lots of places to eat near the hotel -Metro Station is very close by -Lobby area and hallways are nice and clean -A good barber shop and hair salon in the hotel -Good breakfast with a decent variety of food Cons: -Certain details such as rusty/broken fittings, old dirty toilet brush, random things under bed from previous guests and other such things greatly diminish the overall experience -Very poor sound insulation. Can very easily hear conversations going on in the adjacent rooms -Pillows and sheets smell used and old -TVs could use some upgrading -A stale feeling in the room Conclusion: This hotel has great potential with some very minor changes that would make a huge difference to the guests. I don't understand why they wouldn't spend a few bucks on a new toilet brush and new pillows for each room.
4 out of 5
Recommended
for Couples
by A verified traveler

Pas mal

Posted Dec 9, 2014 on Hotels.com
Accueil chaleureux . Chambres très propres et spacieuse . Salle de sport minuscule espace piscine sauna très propres . Petit déjeuner bon mais peu varier . Les abords de l'hôtel en journée très vivant mais a la tomber de la nuit fais un peu peur ... Tramway et métro a 3 minutes a pieds ... Et desserte les mieux principaux .
4 out of 5
Recommended
for Couples
by Henryfrom Baden Württemberg

Gutes zentrales Hotel in der Altstadt

Posted Nov 25, 2014 on Hotels.com
Gutes Hotel in der Altstadt, nahe Metrostation. Attraktionen in Altstadt zu Fuss zu erreichen. Frühstück gut und gute Auswahl, Essen Abends im Restaurant nur mittelmässig und etwas teuer. Hallenbad und Sauna nur offen von 12-18 Uhr. Ab 18 Uhr kostet es 15 US Dollar, das ist negativ, gerade wenn man sich nach Sightseeing tagsüber etwas relaxen will. Internet kostenlos vorhanden, aber sehr langsam und zwischen Lobby und Zimmer immer erneutes Einloggen. Hotel ist vom Flughafen mit Metro erreichbar (19 Stationen 8 TK Lira/Person) zeitlich gleich mit Taxi aber günstiger. Taxi am Flughafen verhandelbar 50 TK Lira für Fahrt ins Hotel okay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom roma

Personale gentilissimo super

Posted Sep 21, 2014
Personale sempre gentilissimo ed attento sembra di stare in famiglia veramente carini tutti lo consoio
5 out of 5
Recommended
for Everyone
by alainfrom noisiel

Hôtel très accueillant

Posted Dec 1, 2013
Pros: Le personnel. Très accueillant. Et surtout près à vous aider. Je donnerai un 20/20 pour le personnel.
Cons: Pas grand chose. A part l'isolation des murs. On entend la chasse d'eau de la chambre voisine mais c'est un détail très très secondaire
Location: Marche, boutiques, resto.......
Aucune contestation. RAS. Très confortable. Personnel aux petits soins. Je recommande cet hôtel à quiconque allant à Istanbul. Très bien situé. Tramway à moins de 5 min. Zone bien desservie. Supérette, night-club club, resto, taxi phone à proximité. Bref, que du bonheur.
4 out of 5
Recommended
by Arlynnfrom Fl

Very nice place to stay

Posted Nov 3, 2013 on Hotels.com
Overall very good
4 out of 5
Recommended
by US travelerfrom Virginia

Good service, good location

Posted Nov 2, 2013 on Hotels.com
This is a hotel where everything revolves around good service -- and you can't really wish for much better. They will arrange a ride from the airport at a reasonable price. They are very helpful (and in English) with the standard and probably tiring tourist requests. The breakfast is actually just super .. good variety, everything fresh and well done. The basic rooms are what you need, nothing fancy. The location is near the tram line, makes it easy to get to the most popular tourist spots, and there is regular passing of taxis for everywhere else. Just average restaurants nearby, but it's easy to get around. Overall .. their service and attitude are the big winners.
3 out of 5
by manojfrom Indian in abu dhabi

hotel facilities less than four star

Posted Oct 26, 2013
Pros: helpful staff / cleanliness / Adequate availability of hot water / All lightings functional /
Cons: provision of electric kettle / tea bags and 2 free bottles of mineral water every day Bed mattresses are sagging & need replacement
Location: good location close to laleli tram station. You can pay 3 lira and can reach anywhere on this line
we stayed for four nights and in general enjoyed our stay. tram station is walkable distance and connects to sultanahmet and main spots in Istanbul. Upon reaching we consumed one small mineral water bottle from the minibar. Hotel charged 2.5 Lira upon checkout after four nights stay. Double room provided to me was too small. I settled for twin bed. I found one mattress was almost broken. Next day, I requested and they changed immediately. However, that too was old and below standard.
4 out of 5
Recommended
for Everyone
by -from -

Hotel Mosaic

Posted Oct 12, 2013
Pros: Quite classy. Accommodating staff.
Cons: Nothing I can think of.
Location: Great proximity to Tourist attractions, shopping and restaurants.
Very nice hotel. Close to Old Town and restaurants. Close to a large a large mall with a grocery store.
5 out of 5
Recommended
for Families
by Håkan Anderssonfrom Sverige

Bra semesterhotell

Posted Oct 7, 2013 on Hotels.com
Bra medelklass hotell i lungt område med ca. 10-15 minuters promenad till Grand Bazar, Hagia Sofia m.fl. sevärdheter. Rent och snyggt, bra frukost, bra service och barnvänligt.