Front of property

Reviews of Istanbul Marriott Hotel Asia

5 out of 5
Istanbul Marriott Hotel Asia
Kayisdagi Caddesi No 3, Atasehir, Istanbul, Istanbul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 481 reviews" "
Rating 8 - Good. 125 out of 481 reviews" "
Rating 6 - Okay. 21 out of 481 reviews" "
Rating 4 - Poor. 15 out of 481 reviews" "
Rating 2 - Terrible. 17 out of 481 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erkan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, staff, staff. We keep coming back for the service staff. Receptionists, Orange restaurant staff (all), bar. Keep it up. Rooms especially bathrooms will need attention for repairs. Not dirty, just dated
Stayed 1 night in Apr 2024

10/10 Excellent

Vasko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott Hotel offers a superb blend of luxury, impeccable service, and prime location, making it an excellent choice for a memorable stay. Highly recommended.
Stayed 3 nights in Dec 2023
Response from Inanc Turanli on Dec 23, 2023
Dear Guest;On behalf of the entire hotel team, I want to thank you for sharing about your valuable experiences. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,İnanç TuranlıFront Office Manager

8/10 Good

Erkan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Amazing breakfast hall staff. But, lots of cosmetic medical patience going around in breakfast and throughout the hotel with bloody gauze or even drains which is neither hygienic nor comfortable. Also the gym is not kept clean. They are always out of gym towels. No gym wiping equipment. Staff there don’t seem to cRe
Stayed 2 nights in Nov 2023

10/10 Excellent

Erkan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, staff, staff. Outstanding attitude. We keep coming back due to service
Stayed 1 night in Oct 2023
Response from Inanc Turanli on Oct 7, 2023
Sayın Erkan,İstanbul Marriott Hotel Asia'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,İnanç TuranlıÖn Büro Müdürü

10/10 Excellent

Erkan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from İnanc Turanlı on Sep 30, 2023
Sayın Erkan Bey,İstanbul Marriott Hotel Asia'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,

10/10 Excellent

sharon

Stayed 6 nights in Jul 2023
Response from Inanc Turanli on Sep 30, 2023
Dear Sharon,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely,

10/10 Excellent

abdullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Erkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all. I didn’t use the gym this time. But I remember from my previous visit that it wasn’t very clean in change rooms
Stayed 3 nights in Apr 2023

10/10 Excellent

Said

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice atmosphere.
Stayed 1 night in Mar 2023
Response from Burak Bingöl, Front Office Manager on Mar 19, 2023
Dear Said,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Sincerely,

10/10 Excellent

ROXANNE, Saint Francis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth from check in to check out. This was my second stay at this location as i traveled from the US. They were very friendly, accommodating and helpful when i had questions about how to get around.
Response from Burak Bingöl, Front Office Manager on Jan 17, 2023
Dear Roxanne,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Burak Bingöl, Front Office Manager on Jan 9, 2023
Dear guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Excellent

Nader

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022
Response from Efe Semiz on Jan 6, 2023
Dear Nader Naas,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

6/10 Okay

mohammad taghi zargar

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

Michael, Kahnawake

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Marriott were amazing from the time we arrived. The restaurant staff were welcoming and very happy to please. Thanks to all at the Marriott Asia Istanbul.
Stayed 8 nights in Jul 2022

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 3 nights in Jul 2022
Response from Zehni on Aug 5, 2022
Sayın Sevda Hanım. İstanbul Marriott Hotel Asia'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim. Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.

10/10 Excellent

Nadav

Stayed 2 nights in May 2022
Response from Zehni Akdere on Jul 16, 2022
Thank you very much for staying with us Mr Nadav, We hope to have you again,

10/10 Excellent

Harun

Stayed 1 night in May 2022

10/10 Excellent

jannathun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and always friendly. Problems with property was fixed very quickly. Great atmosphere. Would stay again.
Stayed 6 nights in Jan 2022
Response from Burak Bingöl / Front Office Manager on Feb 15, 2022
Dear jannathun, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

8/10 Good

Farangiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2022

10/10 Excellent

Shams

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious rooms, décor and amenities.
Stayed 3 nights in Dec 2021
Response from Burak Bingöl / Front Office Manager on Jan 6, 2022
Dear Shams, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

8/10 Good

Gansukh

Traveled with family
Marriott istanbul
it was Ok
Stayed 6 nights in Dec 2021
Response from Burak Bingöl / Ön Büro Müdürü on Jan 6, 2022
Dear Gansukh, We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. We value our guest's opinions and would like to thank you for sharing your review.

10/10 Excellent

Walid

Stayed 1 night in Dec 2021
Response from Burak Bingöl / Ön Büro Müdürü on Jan 6, 2022
Dear Walid, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Excellent

Önder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Burak Bingöl / Ön Büro Müdürü on Dec 30, 2021
Sayın Önder, İstanbul Marriott Hotel Asia'daki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim. Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.

8/10 Good

Akbar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

SHAMSUDDIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
All communications using English in friendly environment Especially Yunus’ assistance in arranging taxi was so helpful Highly recommend
Stayed 1 night in Dec 2021
Response from Burak Bingöl / Front Office Manager on Dec 23, 2021
Dear Shamsuddin, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
My stay was amazing, nice hotel and kind staff . I booked 2 nights and extended 2 extra and again 2 more nights. I was really pleased by the service
Stayed 2 nights in Dec 2021
Response from Burak Bingöl / Front Office Manager on Dec 13, 2021
Dear Mohammed On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

8/10 Good

murat

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Burak Bingöl / Front Office Manager on Dec 1, 2021
Dear Salem On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

8/10 Good

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Comfortbale Bed, large room and the usual Marriott efficient and attentive service. perfect for any business stay
Stayed 4 nights in Oct 2021
Response from Burak Bingöl / Front Office Manager on Dec 1, 2021
Dear Derek On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Istanbul Marriott Hotel Asia on Sep 9, 2021
Değerli Misafirimiz, Otelimizi tercih ettiğiniz ve olumlu geri dönüşünüz için teşekkür ederiz. Saygılarımızla,

8/10 Good

Mohammad Taghi Zargar

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2021

2/10 Terrible

Jad

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The stuff was really very rude - at check in the asked for a passport Although I have a Turkish identity. - at the entrance, guy was very rude and we have our stuff and baby in hand , he didn’t alow us to enter before he see out he’s code, - i ordered a dinner and the didn’t accept to bill it on my room, and I had to go to the car to bring the wallet. - my friend was staying in 11 floor, and me at 21th floor, and i asked reception to allow me to go to 11th floor to my friends, and he told me for security reason will not allow me to go there( not logical ) For sure don’t try it
Stayed 1 night in Jul 2021
Response from Istanbul Marriott Hotel Asia on Jul 30, 2021
Dear Guest, Thank you for being our guest and sharing your stay with us. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service but I understand from your rating that we missed some opportunities during your stay. If appropriate for you, I would like to learn more about your experiences in our hotel in order to improve our lack of service. You can reach me at 0216 570 00 00 whenever you are convenient. Best Regards, Orkun Ozvural Front Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 1 night in Jul 2021
Response from Istanbul Marriott Hotel Asia on Jul 30, 2021
Değerli Misafirimiz , Bizi seçtiğiniz için teşekkür ederiz. Saygılarımızla,

4/10 Poor

Mohammad

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hot AC and my book with late check out They didnt give me my time
Stayed 1 night in Jul 2021
Response from Istanbul Marriott Hotel Asia on Jul 30, 2021
Dear Guest, Thank you for being our guest and sharing your stay with us. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service but I understand from your rating that we missed some opportunities during your stay. If appropriate for you, I would like to learn more about your experiences in our hotel in order to improve our lack of service. You can reach me at 0216 570 00 00 whenever you are convenient. Best Regards, Orkun Ozvural Front Office Manager

10/10 Excellent

Feryaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

SILAIMAN

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Istanbul Marriott Hotel Asia on Jul 30, 2021
Dear our guest, Thank you very much for your interest. Best Regards,

8/10 Good

Asad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As my expectations, it is my 4th stay since Dec -2019 until now
Stayed 1 night in Jul 2021
Response from Istanbul Marriott Hotel Asia on Jul 30, 2021
Dear our guest, Thank you very much for choosing us! Best Regards,

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Istanbul Marriott Hotel Asia on Jul 30, 2021
Dear our guest, Thank you very much for your interest! Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing...
Stayed 1 night in Jun 2021
Response from Istanbul Marriott Hotel Asia on Jul 13, 2021
Dear or guest, Thank you very much for your interest. Best Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Istanbul Marriott Hotel Asia on Jul 13, 2021
Değerli misafirimiz, Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir! Saygılarımızla,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was outstanding. Thank you. We will return.
Stayed 13 nights in May 2021
Response from Orkun Ozvural / Front Office Manager on Jun 18, 2021
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

4/10 Poor

hanifa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hania
I didn’t stay here, didn’t like the reception communication.
Stayed 6 nights in May 2021
Response from Orkun Ozvural on Jul 17, 2021
Dear Ms. Hania, Thank you for sharing your feedback with us. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service but I understand from your rating that we missed some opportunities during your stay. If appropriate for you, I would like to learn more about your experiences in our hotel in order to improve our lack of service. Best Regards ,

10/10 Excellent

Khurram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌👌
Good restaurant. Good service overall
Stayed 1 night in Mar 2021
Response from Hakan S. on Mar 22, 2021
Dear Khurram, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Regards Hakan Sezgin Rooms Division Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience, the staff was very good and very friendly. The food was very good.
Stayed 2 nights in Feb 2021
Response from Erman Karataş on Mar 12, 2021
Dear Guest Thank you for taking time to share your recent Istanbul Marriott Hotel Asia experience with us and other travelers. I am so pleased to read that you enjoyed your stay with us. We are looking forward to welcome you back for another memorable experience. Best Regards Erman Karataş General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021
Response from Hakan S. on Mar 12, 2021
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Istanbul Marriott Hotel Asia. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us. Sincerely, Hakan Sezgin Rooms Division Manager

10/10 Excellent

Efat, Madrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
· Everything!! From getting out of the taxi at the hotel until checking out.
Stayed 1 night in Oct 2020

10/10 Excellent

Zakiyyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020

10/10 Excellent

SashaParker, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing. As soon we arrived to the hotel we were upgraded to Executive suite instead of deluxe. We got smoking room which we were happy with that as we smoke. The room was luxurious including bed and bedding. Huge tv. The bathroom was great. Cleaning service every morning as per our request. There are few places to eat at the hotel which are by the pool bar or restaurant downstairs. We also had room service as we were lazy to take a taxi to eat outside. Hotel has great gym. State of the art equipment. Great pool. The staff was always helpful and friendly. Anything you need you can get it. Special thanks to Mr Enes for accommodating our needs like booking restaurant or booking nail appointment then cancelling for us as we did not have local number. We already missing the hotel and treatment there. We are definitely coming back in few months. Forgot to mention that we had late flight and hotel gave us late check out at 4pm which was really great and convenient for us. Great hotel.
Stayed 12 nights in Aug 2020

2/10 Terrible

GVANTSA, Georgia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi there I was in this last 46 days still I am In Hotels and I payed advance,, I was in 1408 room number, Yesterday 28/08/2020 they changed my room And gave me small room,, What is this why they do like this Suddenly ? I am alone Stop for in turkey Coronavirus Situation ,, How they do this kind of Behave ,, it’s so wrong
Stayed 3 nights in Aug 2020
Response from Hakan on Sep 10, 2020
Dear GVANTSA, First of all, thank you for sharing your valuable comment with us. In the research I made following your sharing, I see a new reservation made a few days before the departure date of your reservation. However, since the floor you were on was reserved for a group organization for long time before you made your reservation, we had to give a new room for your newly created reservation. The room you just passed over is in the same standard as the room you stayed in and is on a higher floor. In addition, the information that you are not satisfied with the new room you moved to was unfortunately not shared with us, and after your sharing on this platform, we wanted to show other rooms to ensure your satisfaction. As the family of Istanbul Marriott Hotel Asia, we always care about the satisfaction of our guests and do our best to ensure a satisfying stay. I hope that we may assist you with any of your requests and ensure your satisfaction during this period you continue to stay in our hotel. Thank you for choosing our hotel for your stay, and I want you to know that we will do our best for your every need. Best regards Hakan Sezgin Rooms Division Manager

8/10 Good

Hamidreza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020