Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
78% of guests recommend
2.9 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from k

Nice Hotel but need to update

Posted Jul 19, 2014
Staff need to learn english for a better understanding. They should know to clean the room everyday but you need to request it always and a touch up in decor
2 out of 5
Recommended
by maha from cairo. egypt

vrey bad

Posted Nov 23, 2013 on Hotels.com
The hotel is reasonable in general. It happened with me attitude strange and very bad (I was told I have a conversation telephone for 5 hours and surprise, then, that I was out of the room. You book dinner on the boat floating from the same hotel .. has met with officials who are in a very chill, insisting to pay the amount of $ 250 and that the system Phone Do not make mistakes .. have never sat down and convinced them about an hour Atakrt on my journey .. Is it possible I have been making a call and I'm out of the room ??? at end of story i didnot come to this hotel again ..
4 out of 5
Recommended
for Couples
by Amber from Birmingham

A hidden gem

Posted Oct 30, 2013 on Hotels.com
Spent two nights at the Laleli Gonen in October 2013. On check in, we were given a twin room but this was quickly changed for a queen when we asked. It was warm enough to sit by the rooftop pool with great views - a rarity for a city hotel. Breakfast was buffet style and tasty. Rooms were fairly small but clean and pleasant, and we were happy to eat in there one night. Walkable to the major sights as well as restaurants and shops. Would definitely stay again if in Istanbul
1 out of 5
Recommended
by A verified traveler

Posted Sep 6, 2013 on Hotels.com
very bad hotel
4 out of 5
Recommended
for Everyone
by Ksenia from London, UK

Good for a long weekend

Posted Jun 24, 2013
Pros: friendliness of staff, breakfast
Cons: bathroom size and quality
Location: safe and close to the centre
We stayed in a Standard room over a long weekend, and were pleasantly surprised with the friendliness of staff and room size. The hotel is quiet, breakfast varied (in a continental/Mediterranean, but not English breakfast way). The rooftop pool/bar is a definite bonus. The area where hotel is located is close to one of the large metro stations (we took the train from the airport and walked to the hotel). It is also close to Grand Bazaar, and a walking distance from Sultanahmet. It felt safe to come back to the hotel at nighttime. Downsides: instant coffee at breakfast, and outdated bathroom. Overall excellent value for money, particularly if you are out all day sightseeing.
Comment from Hotel Management
Sep 6, 2014 by NAZ, Hotel Management
Dear Sir / Madame, Thank you for your feedbacks, they are really important for us to improve ourselves. We just renovated all our bathrooms, they are all new now, Also we changed our coffee brand to most popular one upon your request. We hope to see you again and serve you better service. Best Regards...
Comment from Hotel Management
Mar 10, 2014
Dear Sir / Madame, Thank you for your feedbacks, they are really important for us to improve ourselves. We just renovated all our bathrooms, they are all new now, Also we changed our coffee brand to most popular one upon your request. We hope to see you again and serve you better service. Best Regards...
4 out of 5
Recommended
for Everyone
by Ufuomak from London, England

Close to the tourist action plus a pool

Posted Jun 22, 2013
Picked this particular hotel for the terrace top pool within a hot sweaty metropolis. The perfect way to unwind after a busy's days sight seeing. It did the job. Friendly staff, great breakfasts serving a combination of traditional Turkish food and continental breakfasts. Great location, easily reachable from the airport via train/tram. A 20 minute walk from the main Sultanahmet tourist area, which takes you past the grand bazaar. Food and drink prices certainly take into account it's a tourist hotel, but there are plenty of restaurants/cafes in the vicinity. As well as local shops to buy basic provisions (bottles of water,beer) cheaply. Overall, I would recommend this hotel to anyone visiting Istanbul, and would come back myself.
Comment from Hotel Management
Sep 6, 2014 by NAZ, Hotel Management
Dear Sir / Madame, Thank you for discribing us very well and for your time, valuable opinions. Whenever you come, you are welcome. Best Regards...
Comment from Hotel Management
Mar 9, 2014
Dear Sir / Madame, Thank you for discribing us very well and for your time, valuable opinions. Whenever you come, you are welcome. Best Regards...
1 out of 5
by A verified traveler

UNSATISFACTION

Posted Jun 9, 2013
Location: LOCATION IS NOT BAD
in my own opinion this hotel doesn't deserve to be 3 stars evens!! it is below the expectations.
Comment from Hotel Management
Sep 6, 2014 by NAZ, Hotel Management
We are so sorry about to hear this. We are always try to give better service. But sometimes there are things happen which we don't know, expect or there can be misunderstandings. Anyway your opinions are so valuable for us, so if you can send us e mail about the problems we can try to not to do it or explain the reason, We always want to see you, Best Regards...
Comment from Hotel Management
Mar 10, 2014
We are so sorry about to hear this. We are always try to give better service. But sometimes there are things happen which we don't know, expect or there can be misunderstandings. Anyway your opinions are so valuable for us, so if you can send us e mail about the problems we can try to not to do it or explain the reason, We always want to see you, Best Regards...
3 out of 5
Recommended
for Business Travelers
by Janine from South Africa

Rooms a little small, breakfast ok, bathroom tiny

Posted May 24, 2013 on Hotels.com
Room was a little small, but have stayed in smaller. Bathroom was very tiny, shower over small bath tub, leaked quite badly. Toilet behind door which could then not open very wide. No problems with aircon or lift. Very pleasant and efficient staff. Taxi to airport 45TL, which is fair, and is for up to 4 persons. Breakfast ok, but food quite unhealthy if you don't stick to just fruit. Very oily otherwise. Had a better breakfast at the Zagreb Hotel. Good location and easy to find, near Laleli University Tram stop.
3 out of 5
by Kika from London, UK

Budget and OK option for Istanbul explorers.

Posted Dec 28, 2012
The Room was clean, and comfy, the bedsheets and towels have a strong bleach smell, so there is no doubt that they have a pretty good sanitary level, the thing was that the walls are so thin that you can clearly hear the other guests chatting in the other rooms, which may keep you awake against your will, and our bathroom has not extractor, so it had few molt spots, but we already were aware of this because of previous reviews, but nothing serious that you canĀ“t handle. Breakfast is OK with cold and hot options, but not much variety, we stayed for a week and the dishes were always the same. Hotel location 8 mins walk from the metro station, 25 mins walk from Blue Mosque and Hagia Sofia, 15 mins to Grand Bazar, 35 mins to Galata tower.